Best IT Management Software Products
2024
Nothing but the best software. Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace.
G2 is proud to share our 2024 list of the Best IT Management Software Products
We are proud to deliver our Best IT Management Software list for 2024. This best software list features some of the top software sellers and service providers found on G2. Some of the top IT Mgmt. Software Sellers include: Ninjaone, Veeam, and Druva.
To qualify for the best IT Management software list, products must be listed under one or more of the IT Management software categories. IT management software allows businesses to unify software projects, automate simple tasks, and manage project collaboration. These software tools perform specific functions to complete complex tasks like creating online help systems, building mobile applications, and developing multi-platform games.
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Award-Winning Best IT Management Software Product Categories Include:
Best Software by Function / IT Management Products
Out of 4,548 total products in this category, and 279 that were eligible for the 2024 Best Software Awards, here are the 50 best software products. When looking at this year’s winners, 31 remained on the list from last year, while 19 are new entrants — representing a 38% change on this list since the 2023 Best Software Awards.
1
NinjaOne
Endpoint Management
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
Categories
G2 Awards
Best IT Management Products 2024
Fastest Growing Products 2024
Best IT Infrastructure Products 2024
Best Security Products 2024
Best Small Business Products 2024
Best Software Products 2024
Germany Leader Mobile Device Management (MDM) Winter 2025
Canada Leader Mobile Device Management (MDM) Winter 2025
EMEA Leader Remote Monitoring & Management (RMM) Winter 2025
2
Veeam Data Platform
Online Backup
Modernize your data protection and eliminate downtime with Veeam Data Platform, the simple, flexible, reliable and powerful solution for protecting your Cloud, Virtual and Physical workloads. It just works!
Modernize your data protection and eliminate downtime with Veeam Data Platform, the simple, flexible, reliable and powerful solution for protecting your Cloud, Virtual and Physical workloads. It just works!
Categories
G2 Awards
Best IT Management Products 2024
Best Software Products 2024
India Leader Online Backup Winter 2025
EMEA Leader Data Replication Winter 2025
Relationship Leader File Recovery Winter 2025
Grid Leader Disaster Recovery Winter 2025
EMEA Leader Server Backup Winter 2025
Asia Leader Disaster Recovery Winter 2025
Momentum Leader Data Replication Winter 2025
3
Druva Data Security Cloud
Online Backup
Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection
Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection
Categories
G2 Awards
Best IT Management Products 2024
Relationship Leader Disaster Recovery as a Service (DRaaS) Winter 2025
Grid Leader Database Backup Winter 2025
Results Leader Disaster Recovery as a Service (DRaaS) Winter 2025
Usability Leader Server Backup Winter 2025
Results Leader SaaS Backup Winter 2025
Usability Leader SaaS Backup Winter 2025
4
Freshservice
IT Service Management (ITSM) Tools
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Categories
G2 Awards
Best IT Management Products 2024
Europe Leader IT Alerting Winter 2025
Usability Leader IT Alerting Winter 2025
Grid Leader Service Desk Winter 2025
Grid Leader IT Alerting Winter 2025
EMEA Leader Service Desk Winter 2025
5
Unitrends Backup and Recovery
Server Backup
Protects by bridging virtual, physical, and cloud. Unitrends has provided next-generation enterprise-class data protection to thousands of customers.
Protects by bridging virtual, physical, and cloud. Unitrends has provided next-generation enterprise-class data protection to thousands of customers.
Categories
G2 Awards
Best IT Management Products 2024
Momentum Leader Archive Storage Solutions Winter 2025
Grid Leader Disaster Recovery Winter 2025
Grid Leader Archive Storage Solutions Winter 2025
Grid Leader Server Backup Winter 2025
Grid Leader Online Backup Winter 2025
Grid Leader Disaster Recovery Fall 2024
6
NewgenONE Digital Transformation Platform
Low-Code Development Platforms
Simplify your complex, content-driven business needs with one comprehensive low-code digital transformation platform. A unified, cloud-based low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a
Simplify your complex, content-driven business needs with one comprehensive low-code digital transformation platform. A unified, cloud-based low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a
Categories
G2 Awards
Best IT Management Products 2024
Momentum Leader Business Process Simulation Winter 2025
Grid Leader Business Process Simulation Winter 2025
Asia Pacific Leader Digital Process Automation (DPA) Winter 2025
Grid Leader Document Scanning Winter 2025
Asia Pacific Leader Document Scanning Winter 2025
India Leader Document Scanning Winter 2025
Asia Leader Document Scanning Winter 2025
7
IBM Storage Protect
Server Backup
IBM Spectrum Protect™ can simplify data protection where data is hosted in physical, virtual, software-defined or cloud environments. With IBM Spectrum Protect, you can choose the right software to manage and protect your data—while also simplifying backup administration, improving efficiencies, del
IBM Spectrum Protect™ can simplify data protection where data is hosted in physical, virtual, software-defined or cloud environments. With IBM Spectrum Protect, you can choose the right software to manage and protect your data—while also simplifying backup administration, improving efficiencies, del
Categories
G2 Awards
Best IT Management Products 2024
Asia Leader Database Backup Winter 2025
Asia Pacific Leader Database Backup Winter 2025
Asia Pacific Leader Database Backup Fall 2024
Asia Leader Database Backup Fall 2024
Momentum Leader Database Backup Fall 2024
Asia Leader Database Backup Summer 2024
Asia Pacific Leader Database Backup Summer 2024
Momentum Leader Database Backup Summer 2024
8
Cove Data Protection
Server Backup
Cove Data Protection is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365 data, all managed from a single multi-tenant dashboard. Cloud storage is included, with data centers worldwide to keep backups in region and isolated from the local network.
Cove Data Protection is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365 data, all managed from a single multi-tenant dashboard. Cloud storage is included, with data centers worldwide to keep backups in region and isolated from the local network.
Categories
G2 Awards
Best IT Management Products 2024
Europe Leader Disaster Recovery Winter 2025
United Kingdom Leader Online Backup Winter 2025
United Kingdom Leader Server Backup Winter 2025
Implementation Leader File Recovery Winter 2025
Canada Leader SaaS Backup Winter 2025
Usability Leader File Recovery Winter 2025
Usability Leader Disaster Recovery Winter 2025
Implementation Leader Disaster Recovery Winter 2025
9
ManageEngine Endpoint Central
Unified Endpoint Management (UEM)
Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.
Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.
Categories
G2 Awards
Best IT Management Products 2024
Best Security Products 2024
Grid Leader Unified Endpoint Management (UEM) Winter 2025
Asia Leader Patch Management Winter 2025
Asia Leader Endpoint Management Winter 2025
EMEA Leader Enterprise IT Management Winter 2025
Europe Leader Unified Endpoint Management (UEM) Winter 2025
Asia Pacific Leader Unified Endpoint Management (UEM) Winter 2025
Asia Pacific Leader Endpoint Management Winter 2025
10
ClickUp
Project Management
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
Categories
G2 Awards
Best Collaboration and Productivity Products 2024
Best Project Management Products 2024
Best Content Management Products 2024
Best IT Management Products 2024
Best Small Business Products 2024
Highest Satisfaction Products 2024
Best Software Products 2024
Best Development Products 2024
Results Leader Product Management Winter 2025
11
Automation Anywhere - RPA | Robotic Process Automation
Robotic Process Automation (RPA)
Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.
Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.
Categories
G2 Awards
Best IT Management Products 2024
India Leader Robotic Process Automation (RPA) Winter 2025
Asia Pacific Leader Robotic Process Automation (RPA) Winter 2025
Grid Leader Intelligent Document Processing (IDP) Winter 2025
EMEA Leader Robotic Process Automation (RPA) Winter 2025
Asia Pacific High performer SAP Store Winter 2025
Asia Leader Intelligent Document Processing (IDP) Winter 2025
Asia Pacific Leader Intelligent Document Processing (IDP) Winter 2025
12
IDrive Online and SaaS Backup, Object Storage e2
Online Backup
A single account to backup and sync data from multiple computers and mobiles
A single account to backup and sync data from multiple computers and mobiles
Categories
G2 Awards
Best IT Management Products 2024
Relationship Leader Object Storage Solutions Winter 2025
EMEA Leader Online Backup Winter 2025
Europe Leader Online Backup Winter 2025
Middle East Leader Online Backup Winter 2025
Implementation Leader Server Backup Winter 2025
Usability Leader Object Storage Solutions Winter 2025
Implementation Leader Disaster Recovery Winter 2025
13
ServiceNow IT Service Management
IT Service Management (ITSM) Tools
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
Categories
G2 Awards
Best IT Management Products 2024
Best Enterprise Products 2024
Best Software Products 2024
Grid Leader Incident Management Winter 2025
Asia Leader IT Service Management (ITSM) Tools Winter 2025
Results Leader Incident Management Winter 2025
India Leader Service Desk Winter 2025
Asia Leader Configuration Management Winter 2025
Usability Leader IT Service Management (ITSM) Tools Winter 2025
14
Appian
Low-Code Development Platforms
Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.
Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.
Categories
G2 Awards
Best IT Management Products 2024
Grid Leader Digital Process Automation (DPA) Winter 2025
Grid Leader Process Orchestration Winter 2025
Europe Leader Digital Process Automation (DPA) Winter 2025
Europe Leader Business Process Management Winter 2025
EMEA Leader Digital Process Automation (DPA) Winter 2025
EMEA Leader Business Process Management Winter 2025
15
Veeam Backup for AWS
File Recovery
Amazon Web Services (AWS) provides a robust cloud platform for you to create and deploy business applications without the financial burden and time commitment of building and maintaining your own infrastructure. However, as referenced by the AWS Shared Responsibility Model, your applications and dat
Amazon Web Services (AWS) provides a robust cloud platform for you to create and deploy business applications without the financial burden and time commitment of building and maintaining your own infrastructure. However, as referenced by the AWS Shared Responsibility Model, your applications and dat
Categories
G2 Awards
Best IT Management Products 2024
Asia Leader Database Backup Winter 2025
Asia Pacific Leader Database Backup Winter 2025
Grid Leader Database Backup Winter 2025
Asia High performer Server Backup Winter 2025
Asia Pacific High performer Server Backup Winter 2025
Grid Leader File Recovery Winter 2025
Asia Leader Server Backup Winter 2025
16
Atera
Remote Monitoring & Management (RMM)
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all un
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all un
Categories
G2 Awards
Best IT Management Products 2024
Europe Leader Service Desk Winter 2025
Implementation Leader Help Desk Winter 2025
Usability Leader Service Desk Winter 2025
Momentum Leader Service Desk Winter 2025
Results Leader Service Desk Winter 2025
United Kingdom Leader Patch Management Winter 2025
Implementation Leader Unified Endpoint Management (UEM) Winter 2025
Implementation Leader Service Desk Winter 2025
17
The UiPath Platform™
Robotic Process Automation (RPA)
UiPath enables business users with no coding skills to design and run robotic process automation
UiPath enables business users with no coding skills to design and run robotic process automation
Categories
G2 Awards
Best IT Management Products 2024
Best Development Products 2024
Grid Leader Intelligent Document Processing (IDP) Winter 2025
Asia Pacific Leader Intelligent Document Processing (IDP) Winter 2025
Asia Leader Intelligent Document Processing (IDP) Winter 2025
Relationship Leader Intelligent Document Processing (IDP) Winter 2025
Usability Leader Robotic Process Automation (RPA) Winter 2025
Results Leader Rapid Application Development (RAD) Winter 2025
Results Leader Low-Code Development Platforms Winter 2025
18
Jamf Pro
Mobile Device Management (MDM)
A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that
A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that
Categories
G2 Awards
Best IT Management Products 2024
Grid Leader Mobile Device Management (MDM) Winter 2025
Results Leader Mobile Data Security Winter 2025
Usability Leader Data Security Winter 2025
Relationship Leader Data Security Winter 2025
Grid Leader Mobile Data Security Winter 2025
Grid Leader Data Security Winter 2025
Results Leader Mobile Device Management (MDM) Winter 2025
19
Laserfiche
Enterprise Content Management (ECM)
Laserfiche is the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytics, Laserfiche accelerates processes across the enterprise.
Laserfiche is the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytics, Laserfiche accelerates processes across the enterprise.
Categories
G2 Awards
Best Content Management Products 2024
Best IT Management Products 2024
Usability Leader Business Process Management Winter 2025
Relationship Leader Enterprise Content Management (ECM) Winter 2025
Relationship Leader Online Form Builder Winter 2025
Grid Leader Business Process Management Winter 2025
Relationship Leader Business Process Management Winter 2025
20
Camunda
Business Process Management
Used by organizations of all sizes and industries, Camunda helps design, automate, and improve complex, mission-critical processes. Camunda brings together business and IT with BPMN standards to build and implement process diagrams. The platform’s cloud-native workflow and decision engine, Zeebe, pr
Used by organizations of all sizes and industries, Camunda helps design, automate, and improve complex, mission-critical processes. Camunda brings together business and IT with BPMN standards to build and implement process diagrams. The platform’s cloud-native workflow and decision engine, Zeebe, pr
Categories
G2 Awards
Best IT Management Products 2024
Grid Leader Decision Management Platforms Winter 2025
Momentum Leader Business Process Simulation Winter 2025
Momentum Leader Decision Management Platforms Winter 2025
Momentum Leader Business Process Simulation Fall 2024
Momentum Leader Decision Management Platforms Fall 2024
Grid Leader Business Process Simulation Fall 2024
Grid Leader Decision Management Platforms Fall 2024
Momentum Leader Business Process Management Fall 2024
21
MSP360 Backup
Server Backup
MSP360 Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
MSP360 Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Categories
G2 Awards
Best IT Management Products 2024
Results Leader PC Backup Winter 2025
Europe High performer Online Backup Winter 2025
United Kingdom High performer Server Backup Winter 2025
EMEA High performer Online Backup Winter 2025
Middle East & Africa High performer Online Backup Winter 2025
Grid High performer SaaS Backup Winter 2025
Canada High performer Online Backup Winter 2025
22
Ivanti Neurons for Unified Endpoint Management
Unified Endpoint Management (UEM)
Get complete visibility across all endpoints, including mobile, desktop and IoT, and proactively secure and heal devices with AI-powered automation. Offer the experience employees want — with the capabilities IT teams need. Ivanti Neurons for UEM fuels your IT with actionable real-time intelligence,
Get complete visibility across all endpoints, including mobile, desktop and IoT, and proactively secure and heal devices with AI-powered automation. Offer the experience employees want — with the capabilities IT teams need. Ivanti Neurons for UEM fuels your IT with actionable real-time intelligence,
Categories
G2 Awards
Best IT Management Products 2024
India Leader Remote Monitoring & Management (RMM) Winter 2025
Grid Leader Unified Endpoint Management (UEM) Winter 2025
Asia Leader Remote Monitoring & Management (RMM) Winter 2025
Asia Pacific Leader Remote Monitoring & Management (RMM) Winter 2025
Grid Leader Unified Endpoint Management (UEM) Fall 2024
Grid Leader Unified Endpoint Management (UEM) Summer 2024
Grid Leader Unified Endpoint Management (UEM) Spring 2024
23
Kaseya VSA
Remote Support
Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environment
Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environment
Categories
G2 Awards
Best IT Management Products 2024
Relationship Leader Remote Monitoring & Management (RMM) Winter 2025
Asia Leader Patch Management Winter 2025
Canada Leader Service Desk Winter 2025
Asia Leader Enterprise IT Management Winter 2025
Relationship Leader Patch Management Winter 2025
Usability Leader Remote Monitoring & Management (RMM) Winter 2025
Usability Leader Enterprise IT Management Winter 2025
Grid High performer Enterprise IT Management Winter 2025
24
New Relic
Application Performance Monitoring (APM)
New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.
New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.
Categories
G2 Awards
Best IT Infrastructure Products 2024
Best IT Management Products 2024
Asia Pacific Leader Application Performance Monitoring (APM) Winter 2025
Implementation Leader AIOps Platforms Winter 2025
India Leader Server Monitoring Winter 2025
Grid Leader Server Monitoring Winter 2025
Usability Leader AIOps Platforms Winter 2025
25
Squadcast
Incident Management
Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
Categories
G2 Awards
Best IT Management Products 2024
Asia Pacific High performer IT Alerting Winter 2025
Asia Pacific High performer Incident Management Winter 2025
Asia High performer Incident Management Winter 2025
Asia Pacific Leader Incident Management Winter 2025
Asia High performer IT Alerting Winter 2025
India High performer IT Alerting Winter 2025
Asia Leader Incident Management Winter 2025
Canada High performer IT Alerting Winter 2025
26
Acronis Cyber Protect Cloud
Cloud Data Security
Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating co
Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating co
Categories
G2 Awards
Best Security Products 2024
Best IT Management Products 2024
Best Small Business Products 2024
EMEA Leader SaaS Backup Winter 2025
Relationship Leader SaaS Backup Winter 2025
Asia Pacific Leader Patch Management Winter 2025
Asia Leader Cloud Data Security Winter 2025
Grid Leader Cloud Data Security Winter 2025
Grid Leader Server Backup Winter 2025
27
SAS Viya
Analytics Platforms
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to
Categories
G2 Awards
Best Analytics Products 2024
Best AI Products 2024
Best IT Management Products 2024
Asia Leader Statistical Analysis Winter 2025
Asia Pacific Leader Statistical Analysis Winter 2025
Grid High performer Machine Learning Winter 2025
Grid Leader Text Analysis Winter 2025
Grid Leader Statistical Analysis Winter 2025
28
IBM MaaS360
Unified Endpoint Management (UEM)
Keep your business moving with mobile device management and security
Keep your business moving with mobile device management and security
Categories
G2 Awards
Best IT Management Products 2024
Asia Pacific Leader Mobile Application Management Winter 2025
Grid Leader Mobile Device Management (MDM) Winter 2025
Asia Leader Endpoint Detection & Response (EDR) Winter 2025
Usability Leader Mobile Device Management (MDM) Winter 2025
Asia Leader Mobile Application Management Fall 2024
Asia Pacific Leader Mobile Application Management Fall 2024
Grid Leader Endpoint Management Fall 2024
Asia Pacific Leader Mobile Application Management Summer 2024
29
ManageEngine ServiceDesk Plus
Service Desk
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
Categories
G2 Awards
Best IT Management Products 2024
Usability Leader Remote Monitoring & Management (RMM) Winter 2025
Relationship Leader Remote Monitoring & Management (RMM) Winter 2025
Middle East High performer Help Desk Winter 2025
EMEA High performer Remote Monitoring & Management (RMM) Winter 2025
India Leader Service Desk Winter 2025
Asia Pacific High performer Incident Management Winter 2025
India Leader IT Service Management (ITSM) Tools Winter 2025
30
Axcient x360Recover
Disaster Recovery as a Service (DRaaS)
Chain-free technology eliminates the need to perform labor-intensive reseeding of data, significantly reduces management costs, and ensures the integrity of backups.
Chain-free technology eliminates the need to perform labor-intensive reseeding of data, significantly reduces management costs, and ensures the integrity of backups.
Categories
G2 Awards
Best IT Management Products 2024
Grid Leader Disaster Recovery as a Service (DRaaS) Winter 2025
Momentum Leader Disaster Recovery as a Service (DRaaS) Winter 2025
Results Leader Disaster Recovery Winter 2025
Grid Leader Disaster Recovery Winter 2025
Grid Leader Server Backup Winter 2025
Grid Leader Disaster Recovery as a Service (DRaaS) Fall 2024
31
PagerDuty
Incident Management
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules
Categories
G2 Awards
Best IT Management Products 2024
Asia Pacific Leader IT Alerting Winter 2025
India Leader IT Alerting Winter 2025
Asia Leader ServiceNow Store Apps Winter 2025
Usability Leader AIOps Platforms Winter 2025
India Leader Workload Automation Winter 2025
Asia Pacific Leader ServiceNow Store Apps Winter 2025
32
Jira Service Management
Service Desk
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Categories
G2 Awards
Best IT Management Products 2024
Asia Leader IT Service Management (ITSM) Tools Winter 2025
Asia Leader Incident Management Winter 2025
India Leader Incident Management Winter 2025
EMEA Leader Service Desk Winter 2025
India Leader IT Service Management (ITSM) Tools Winter 2025
Asia Pacific Leader IT Service Management (ITSM) Tools Winter 2025
33
SolarWinds Service Desk
Service Desk
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
Categories
G2 Awards
Best IT Management Products 2024
Asia Pacific Leader IT Asset Management Winter 2025
Grid Leader IT Asset Management Winter 2025
Grid Leader Service Desk Winter 2025
Momentum Leader Service Desk Winter 2025
Results Leader Software Asset Management Tools Winter 2025
Usability Leader IT Service Management (ITSM) Tools Winter 2025
34
AirDroid Business
Mobile Device Management (MDM)
Designed for organizations and companies of all sizes, AirDroid Business is a Mobile Device Management solution for attended and unattended Android devices, including phones, tablets, digital signage, point-of-sale (POS), vending machines, TV boxes, and many more. AirDroid Business is a platform t
Designed for organizations and companies of all sizes, AirDroid Business is a Mobile Device Management solution for attended and unattended Android devices, including phones, tablets, digital signage, point-of-sale (POS), vending machines, TV boxes, and many more. AirDroid Business is a platform t
Categories
G2 Awards
Best IT Management Products 2024
Usability Leader Mobile Device Management (MDM) Winter 2025
Implementation Leader Enterprise Mobility Management Winter 2025
Usability Leader Enterprise Mobility Management Winter 2025
Usability Leader Mobile Application Management Winter 2025
35
Backupify
SaaS Backup
Provider of backup, recovery, and data management solutions for Microsoft Office 365 and G Suite by Google Cloud.
Provider of backup, recovery, and data management solutions for Microsoft Office 365 and G Suite by Google Cloud.
Categories
G2 Awards
Best IT Management Products 2024
Implementation Leader Online Backup Winter 2025
Canada Leader SaaS Backup Winter 2025
Implementation Leader Office 365 Management Winter 2025
Canada Leader Online Backup Winter 2025
Implementation Leader SaaS Backup Winter 2025
Canada Leader SaaS Backup Fall 2024
36
JumpCloud
Cloud Directory Services
The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
Categories
G2 Awards
Best Security Products 2024
Best IT Management Products 2024
Relationship Leader Cloud Directory Services Winter 2025
Asia Leader Mobile Device Management (MDM) Winter 2025
Usability Leader Remote Support Winter 2025
Results Leader Privileged Access Management (PAM) Winter 2025
Momentum Leader Identity and Access Management (IAM) Winter 2025
Americas Leader Identity and Access Management (IAM) Winter 2025
Usability Leader Privileged Access Management (PAM) Winter 2025
37
IBM Turbonomic
AIOps Platforms
IBM Turbonomic matches application demand to infrastructure supply to continuously ensure application performance. The software integrates with leading APM and IT service management solutions to form a control plane to automate IT resource management, on-premises and in multi-cloud environments.
IBM Turbonomic matches application demand to infrastructure supply to continuously ensure application performance. The software integrates with leading APM and IT service management solutions to form a control plane to automate IT resource management, on-premises and in multi-cloud environments.
Categories
G2 Awards
Best IT Management Products 2024
Implementation Leader AIOps Platforms Winter 2025
Results Leader AIOps Platforms Winter 2025
Grid Leader Data Center Infrastructure Management (DCIM) Winter 2025
Usability Leader Enterprise Monitoring Winter 2025
38
Arctera Backup Exec
Server Backup
Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities
Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities
Categories
G2 Awards
Best IT Management Products 2024
Implementation Leader Data Replication Winter 2025
Europe Leader Server Backup Winter 2025
Europe Leader Online Backup Winter 2025
Grid Leader Disaster Recovery Winter 2025
EMEA Leader Server Backup Winter 2025
Asia Pacific Leader Online Backup Winter 2025
India Leader Server Backup Winter 2025
39
Vivantio
IT Service Management (ITSM) Tools
Elevate your service. Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.
Elevate your service. Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.
Categories
G2 Awards
Best Customer Service Products 2024
Best IT Management Products 2024
Asia High performer Service Desk Winter 2025
Asia Pacific High performer Service Desk Winter 2025
Europe High performer Service Desk Winter 2025
Asia Leader Service Desk Winter 2025
United Kingdom High performer Help Desk Winter 2025
Europe High performer Help Desk Winter 2025
40
Red Hat Ansible Automation Platform
Configuration Management
Red Hat Ansible Automation Platform is a simple way to automate apps and infrastructure. Application Deployment + Configuration Management + Continuous Delivery.
Red Hat Ansible Automation Platform is a simple way to automate apps and infrastructure. Application Deployment + Configuration Management + Continuous Delivery.
Categories
G2 Awards
Best Development Products 2024
Best IT Management Products 2024
Momentum Leader Network Automation Tools Winter 2025
Usability Leader Application Release Orchestration Winter 2025
Grid Leader Cloud Infrastructure Automation Winter 2025
Relationship Leader Application Release Orchestration Winter 2025
41
Veeam Data Cloud for Microsoft 365
SaaS Backup
Veeam Backup for Microsoft 365 eliminates the risk of losing access and control over your Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams so that your data is always protected and accessible
Veeam Backup for Microsoft 365 eliminates the risk of losing access and control over your Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams so that your data is always protected and accessible
Categories
G2 Awards
Best IT Management Products 2024
Grid Leader Office 365 Management Winter 2025
Usability Leader Office 365 Management Winter 2025
Results Leader Office 365 Management Winter 2025
Implementation Leader Office 365 Management Winter 2025
Momentum Leader Office 365 Management Winter 2025
42
xMatters
Incident Management
xMatters is an intelligent communications platform that connects insights from any system to the people that matter.
xMatters is an intelligent communications platform that connects insights from any system to the people that matter.
Categories
G2 Awards
Best IT Management Products 2024
Implementation Leader IT Alerting Winter 2025
Canada Leader IT Alerting Winter 2025
Relationship Leader IT Alerting Winter 2025
Usability Leader IT Alerting Winter 2025
Relationship Leader ServiceNow Store Apps Winter 2025
Results Leader IT Alerting Winter 2025
Relationship Leader Incident Management Winter 2025
43
ManageEngine Mobile Device Manager Plus
Mobile Device Management (MDM)
Manage your devices, apps, profiles and assets by performing mobile device management (MDM) operations to configure and secure mobile devices from a central location. It supports managing iOS, Android, Samsung SAFE & Samsung KNOX devices and Windows phones.
Manage your devices, apps, profiles and assets by performing mobile device management (MDM) operations to configure and secure mobile devices from a central location. It supports managing iOS, Android, Samsung SAFE & Samsung KNOX devices and Windows phones.
Categories
G2 Awards
Best IT Management Products 2024
Europe Leader Mobile Application Management Winter 2025
EMEA Leader Mobile Application Management Winter 2025
Grid Leader Mobile Device Management (MDM) Winter 2025
Grid High performer ServiceNow Store Apps Winter 2025
Europe Leader Mobile Application Management Fall 2024
Grid High performer Mobile Application Management Fall 2024
EMEA Leader Mobile Application Management Fall 2024
Grid Leader Mobile Device Management (MDM) Fall 2024
44
BetterCloud
SaaS Operations Management
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.
Categories
G2 Awards
Best Security Products 2024
Best IT Management Products 2024
Implementation Leader SaaS Spend Management Winter 2025
Grid Leader SaaS Operations Management Winter 2025
Implementation Leader SaaS Operations Management Winter 2025
Grid Leader Cloud File Security Winter 2025
45
Google Compute Engine
Auto Scaling
Compute Engine enables you to create and run large-scale workloads on virtual machines hosted on Google Cloud. Get running quickly with pre-built and ready-to-go configurations or create machines of your own with the optimal amount of vCPU and memory required for your workload.
Compute Engine enables you to create and run large-scale workloads on virtual machines hosted on Google Cloud. Get running quickly with pre-built and ready-to-go configurations or create machines of your own with the optimal amount of vCPU and memory required for your workload.
Categories
G2 Awards
Best IT Infrastructure Products 2024
Best IT Management Products 2024
Results Leader Cloud Management Platforms Winter 2025
Relationship Leader Server Virtualization Winter 2025
Asia Leader Infrastructure as a Service (IaaS) Winter 2025
Asia Pacific Leader Cloud Management Platforms Winter 2025
Relationship Leader Cloud Management Platforms Winter 2025
India Leader Infrastructure as a Service (IaaS) Winter 2025
46
Fivetran
ETL Tools
Fivetran is an ETL tool, designed to reinvent the simplicity by which data gets into data warehouses.
Fivetran is an ETL tool, designed to reinvent the simplicity by which data gets into data warehouses.
Categories
G2 Awards
Best IT Management Products 2024
Grid Leader Data Extraction Winter 2025
EMEA Leader Data Extraction Winter 2025
Momentum Leader Data Replication Winter 2025
EMEA Leader Data Replication Winter 2025
Europe Leader Data Replication Winter 2025
Europe Leader ETL Tools Winter 2025
47
Dynatrace
Application Performance Monitoring (APM)
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynat
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynat
Categories
G2 Awards
Best IT Infrastructure Products 2024
Best IT Management Products 2024
EMEA Leader Enterprise Monitoring Winter 2025
EMEA Leader Incident Response Winter 2025
Grid Leader Network Monitoring Winter 2025
Grid Leader Website Monitoring Winter 2025
EMEA Leader IT Alerting Winter 2025
Relationship Leader AIOps Platforms Winter 2025
Middle East & Africa Leader Application Performance Monitoring (APM) Winter 2025
48
LogMeIn Resolve
Remote Support
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and suppo
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and suppo
Categories
G2 Awards
Best IT Management Products 2024
Grid Leader Service Desk Winter 2025
Grid Leader Patch Management Winter 2025
EMEA Leader Remote Support Winter 2025
Grid Leader Remote Monitoring & Management (RMM) Winter 2025
Canada High performer Remote Desktop Winter 2025
Grid High performer Remote Monitoring & Management (RMM) Winter 2025
Grid Leader Mobile Device Management (MDM) Winter 2025
Usability Leader Mobile Device Management (MDM) Winter 2025
49
ScalePad Backup Radar
Online Backup
Backup Radar is a centralized backup monitoring portal.
Backup Radar is a centralized backup monitoring portal.
Categories
G2 Awards
Best IT Management Products 2024
ANZ High performer Server Backup Winter 2025
United Kingdom High performer Server Backup Winter 2025
Canada High performer Online Backup Winter 2025
United Kingdom High performer Online Backup Winter 2025
Asia Pacific High performer Online Backup Winter 2025
Canada High performer Server Backup Winter 2025
Europe High performer Online Backup Winter 2025
50
Site24x7
Website Monitoring
An all-in-one cloud monitoring service for DevOps and IT operations with broad monitoring capabilities covering applications, servers, networks, public and private clouds, websites and web apps.
An all-in-one cloud monitoring service for DevOps and IT operations with broad monitoring capabilities covering applications, servers, networks, public and private clouds, websites and web apps.
Categories
G2 Awards
Best IT Infrastructure Products 2024
Best IT Management Products 2024
Asia Pacific Leader AIOps Platforms Winter 2025
Usability Leader Website Monitoring Winter 2025
Asia Leader Website Monitoring Winter 2025
Asia Leader AIOps Platforms Winter 2025
India Leader Website Monitoring Winter 2025
Grid Leader Database Monitoring Winter 2025
Results Leader Website Monitoring Winter 2025
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
More than 30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories in which they are a part. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 25 or 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software company must receive at least 50 approved reviews in aggregate across all of its G2-listed products during the 2023 calendar year. Reviews must have been submitted by Dec. 31, 2023 to impact Best Software eligibility and rankings. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2023. Other G2 reports might include more or less data which would potentially show different rankings for software companies and products.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with companies to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2024 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
Eligibility criteria and methodology have remained unchanged from last year. Being eligible, of course, does not guarantee inclusion on a list.
We did, however, add net-new lists in 2024 for:
Companies:
APAC Software Companies
Products:
Rookies of the Year
Best Products for Professionals in Analytics (this was previously combined with AI)
Best Products for Professionals in AI (this was previously combined with Analytics)
Best Products for Professionals in Education
