Best Artificial Intelligence (AI) Software Products
2024
Nothing but the best software. Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace.
G2 is proud to share our 2024 list of the Best Artificial Intelligence (AI) Software Products
We are proud to share our 2024 list of the Best AI Software. This best software list features some of the top software sellers and service providers found on G2. Some of the top AI Software Sellers include: Drift, Birdeye, and Google.
To qualify for the best AI Software list, the product must be listed under one or more Artificial Intelligence software categories. These categories include products tailored for data scientists and AI professionals, as well as tools for business users to incorporate AI into workflows and applications. These solutions improve business operations and streamline tasks, allowing users to derive insights from data and drive business success.
Check out our FAQs to learn more.
Award-Winning Best Artificial Intelligence (AI) Software Product Categories Include:
Best Software by Function / Artificial Intelligence (AI)
This is a new list for 2024. Out of 2,581 total products in this category — and 149 that were eligible for the 2024 Best Software Awards — here are the 50 best software products.
1
Kore.AI
Bot Platforms
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from auto
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from auto
Categories
G2 Awards
Best AI Products 2024
India Leader Chatbots Winter 2025
Asia Leader Bot Platforms Winter 2025
India Leader Bot Platforms Winter 2025
Asia Leader AI Agents Winter 2025
Relationship Leader AI Agents Winter 2025
Relationship Leader Bot Platforms Winter 2025
2
Intercom
Live Chat
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actiona
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actiona
Categories
G2 Awards
Best AI Products 2024
Best Customer Service Products 2024
Best Mid-Market Products 2024
Best Small Business Products 2024
Best Collaboration and Productivity Products 2024
Best Software Products 2024
Highest Satisfaction Products 2024
EMEA Leader Live Chat Winter 2025
Spain Leader Live Chat Winter 2025
3
Drift
Conversational Marketing
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe
Categories
G2 Awards
Best AI Products 2024
Best Customer Service Products 2024
Grid Leader Bot Platforms Winter 2025
Grid Leader Chatbots Winter 2025
Spain Leader Live Chat Winter 2025
EMEA Leader Chatbots Winter 2025
Europe Leader Bot Platforms Winter 2025
EMEA Leader Bot Platforms Winter 2025
Implementation Leader Bot Platforms Winter 2025
4
Birdeye
Online Reputation Management
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow
Categories
G2 Awards
Best Marketing & Digital Advertising Products 2024
Best AI Products 2024
Best Customer Service Products 2024
Best Small Business Products 2024
Best Mid-Market Products 2024
Best Software Products 2024
Highest Satisfaction Products 2024
Grid Leader Patient Engagement Winter 2025
ANZ Leader Live Chat Winter 2025
5
Vertex AI
Data Science and Machine Learning Platforms
Vertex AI is a managed machine learning (ML) platform that helps you build, train, and deploy ML models faster and easier. It includes a unified UI for the entire ML workflow, as well as a variety of tools and services to help you with every step of the process. Vertex AI Workbench is a cloud-based
Vertex AI is a managed machine learning (ML) platform that helps you build, train, and deploy ML models faster and easier. It includes a unified UI for the entire ML workflow, as well as a variety of tools and services to help you with every step of the process. Vertex AI Workbench is a cloud-based
G2 Awards
Best AI Products 2024
India Leader Generative AI Infrastructure Winter 2025
Grid Leader Data Science and Machine Learning Platforms Winter 2025
India Leader Data Science and Machine Learning Platforms Winter 2025
Asia Leader Data Science and Machine Learning Platforms Winter 2025
India Leader Machine Learning Winter 2025
India Leader MLOps Platforms Winter 2025
6
TESS AI
AI Image Generators
Tess AI, a platform of Agentic AI, combines natural language processing, machine learning, and scalability for customer service, sales, and marketing solutions with AI. With integrations to 159 models, including popular CRM, ERP, and business applications, Tess AI provides a personalized and high-co
Tess AI, a platform of Agentic AI, combines natural language processing, machine learning, and scalability for customer service, sales, and marketing solutions with AI. With integrations to 159 models, including popular CRM, ERP, and business applications, Tess AI provides a personalized and high-co
Categories
G2 Awards
Best AI Products 2024
Momentum Leader AI Image Generators Winter 2025
Grid Leader AI Image Generators Winter 2025
Grid High performer AI Image Generators Winter 2025
Grid High performer AI Code Generation Winter 2025
Results Leader AI Chatbots Winter 2025
Implementation Leader AI Chatbots Winter 2025
7
Hour One
AI Video Generators
What used to take months, now only takes minutes and produces higher engagement...work smarter, not harder with Hour One and produce personalized business videos that drive impact. Hour One is an all-in-one Gen-AI platform built to help businesses easily produce more professional quality videos to s
What used to take months, now only takes minutes and produces higher engagement...work smarter, not harder with Hour One and produce personalized business videos that drive impact. Hour One is an all-in-one Gen-AI platform built to help businesses easily produce more professional quality videos to s
Categories
G2 Awards
Best AI Products 2024
Asia High performer Voice Recognition Winter 2025
Asia Pacific High performer Voice Recognition Winter 2025
India High performer Voice Recognition Winter 2025
Usability Leader Voice Recognition Winter 2025
Momentum Leader Voice Recognition Winter 2025
Grid High performer Voice Recognition Winter 2025
India High performer Presentation Winter 2025
Asia Pacific High performer Presentation Winter 2025
8
Qualified
Conversational Marketing
Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Sw
Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Sw
Categories
G2 Awards
Best AI Products 2024
Highest Satisfaction Products 2024
Results Leader Business Scheduling Winter 2025
Usability Leader Online Appointment Scheduling Winter 2025
Usability Leader Conversational Marketing Winter 2025
9
Synthesia
Video Editing
Create AI videos by simply typing in text. Easy to use, cheap and scalable. Make engaging videos with human presenters — directly from your browser. Free demo.
Create AI videos by simply typing in text. Easy to use, cheap and scalable. Make engaging videos with human presenters — directly from your browser. Free demo.
Categories
G2 Awards
Fastest Growing Products 2024
Best Design Products 2024
Best AI Products 2024
United Kingdom Leader Video Content Creation Winter 2025
EMEA Leader Video CMS Winter 2025
EMEA Leader Video Content Creation Winter 2025
EMEA Leader Video Communications Winter 2025
Europe Leader Text to Speech Winter 2025
Grid Leader Video CMS Winter 2025
10
ChatGPT
AI Chatbots
We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is train
We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is train
Categories
G2 Awards
Best AI Products 2024
Results Leader AI Chatbots Winter 2025
Momentum Leader AI Code Generation Winter 2025
Grid Leader AI Chatbots Winter 2025
Usability Leader AI Chatbots Winter 2025
India Leader AI Chatbots Winter 2025
India Leader AI Code Generation Winter 2025
Asia Pacific Leader AI Chatbots Winter 2025
11
SAS Viya
Analytics Platforms
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to
Categories
G2 Awards
Best Analytics Products 2024
Best AI Products 2024
Best IT Management Products 2024
Asia Leader Statistical Analysis Winter 2025
Asia Pacific Leader Statistical Analysis Winter 2025
Grid High performer Machine Learning Winter 2025
Grid Leader Text Analysis Winter 2025
Grid Leader Statistical Analysis Winter 2025
12
Genesys Cloud CX
Contact Center
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms
Categories
G2 Awards
Best Customer Service Products 2024
Best AI Products 2024
Best Office Products 2024
Grid Leader Call Center Infrastructure (CCI) Winter 2025
Asia Leader Call Center Infrastructure (CCI) Winter 2025
India Leader Call Center Infrastructure (CCI) Winter 2025
EMEA Leader Speech Analytics Winter 2025
Asia Pacific Leader Genesys AppFoundry Marketplace Winter 2025
Grid Leader Auto Dialer Winter 2025
13
VEED
Video Editing
Making professional video production simple. VEED offers online video editing, recording, hosting and sharing. Key features include one-click subtitling, translation, noise reduction, cropping, cutting, transitions, custom branding, compression and format conversion. VEED is ideal for teams as it
Making professional video production simple. VEED offers online video editing, recording, hosting and sharing. Key features include one-click subtitling, translation, noise reduction, cropping, cutting, transitions, custom branding, compression and format conversion. VEED is ideal for teams as it
Categories
G2 Awards
Best Design Products 2024
Best AI Products 2024
Fastest Growing Products 2024
Best Office Products 2024
Canada High performer Video Editing Winter 2025
Australia Leader Video Editing Winter 2025
Middle East Leader Video Editing Winter 2025
Europe Leader Video Editing Winter 2025
14
Databricks Data Intelligence Platform
Big Data Processing and Distribution
Making big data simple
Categories
G2 Awards
Best IT Infrastructure Products 2024
Best AI Products 2024
Asia Leader Data Governance Winter 2025
Grid Leader Data Governance Winter 2025
Momentum Leader Data Warehouse Winter 2025
Relationship Leader Data Governance Winter 2025
Europe Leader Data Governance Winter 2025
Momentum Leader Big Data Processing and Distribution Winter 2025
15
Aisera
AI Agents
Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich c
Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich c
Categories
G2 Awards
Best AI Products 2024
Asia High performer AIOps Platforms Winter 2025
Asia Pacific High performer AIOps Platforms Winter 2025
Asia Leader Chatbots Winter 2025
Asia Pacific Leader Chatbots Winter 2025
Asia Pacific High performer AI Agents Winter 2025
Asia High performer AI Agents Winter 2025
Grid Leader AI Agents Winter 2025
Grid Leader AIOps Platforms Winter 2025
16
Rask AI
Machine Translation
Intelligent video localization at scale. Accelerated audio & video production for creators, educators and global businesses – all in one platform
Intelligent video localization at scale. Accelerated audio & video production for creators, educators and global businesses – all in one platform
Categories
G2 Awards
Rookies of the Year 2024
Best AI Products 2024
Best Content Management Products 2024
Implementation Leader Translation Management Winter 2025
EMEA Leader Machine Translation Winter 2025
Europe High performer Machine Translation Winter 2025
Grid Leader Video Translation Winter 2025
Usability Leader Translation Management Winter 2025
17
IBM watsonx Assistant
Bot Platforms
IBM watsonx Assistant is a virtual assistant platform that uses artificial intelligence (AI) techniques, such as natural language understanding and machine learning, to automate interactions with customers helping them resolve issues via virtual agents/chat bots across digital and voice channels.
IBM watsonx Assistant is a virtual assistant platform that uses artificial intelligence (AI) techniques, such as natural language understanding and machine learning, to automate interactions with customers helping them resolve issues via virtual agents/chat bots across digital and voice channels.
Categories
G2 Awards
Best AI Products 2024
Middle East & Africa Leader Bot Platforms Winter 2025
Grid Leader AI Agents Winter 2025
Asia Leader Bot Platforms Winter 2025
Grid Leader Bot Platforms Winter 2025
India Leader Bot Platforms Winter 2025
Asia Pacific Leader Bot Platforms Winter 2025
EMEA Leader Bot Platforms Winter 2025
18
Colossyan Creator
Video Editing
Colossyan provides Text-To-Video for Learning and Development teams, helping creators to create and localize videos in minutes.
Colossyan provides Text-To-Video for Learning and Development teams, helping creators to create and localize videos in minutes.
Categories
G2 Awards
Fastest Growing Products 2024
Best AI Products 2024
Momentum Leader Presentation Winter 2025
Momentum Leader AI Video Generators Winter 2025
EMEA Leader AI Video Generators Winter 2025
Europe High performer AI Video Generators Winter 2025
Europe Leader AI Video Generators Winter 2025
Canada High performer Presentation Winter 2025
Grid Leader AI Video Generators Winter 2025
19
Anyword
AI Writing Assistant
For marketers, every word counts. More than 1 billion marketing messages are created every day across digital channels. Most of them are bias-laden, expensive to create, and ineffective. Anyword’s mission is to make those problems obsolete. Anyword is a natural language generation platform that
For marketers, every word counts. More than 1 billion marketing messages are created every day across digital channels. Most of them are bias-laden, expensive to create, and ineffective. Anyword’s mission is to make those problems obsolete. Anyword is a natural language generation platform that
Categories
G2 Awards
Best AI Products 2024
Implementation Leader Natural Language Processing (NLP) Winter 2025
Canada High performer AI Writing Assistant Winter 2025
Results Leader Natural Language Processing (NLP) Winter 2025
Australia High performer AI Writing Assistant Winter 2025
Grid High performer Natural Language Generation (NLG) Winter 2025
ANZ High performer AI Writing Assistant Winter 2025
20
Botpress
AI Agents
Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to cre
Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to cre
Categories
G2 Awards
Best AI Products 2024
Momentum Leader Bot Platforms Winter 2025
Grid Leader Bot Platforms Winter 2025
EMEA Leader Bot Platforms Winter 2025
Relationship Leader Bot Platforms Winter 2025
Europe Leader Bot Platforms Winter 2025
Middle East & Africa High performer Bot Platforms Winter 2025
21
Gallabox
Bot Platforms
Gallabox helps power businesses to engage with customers efficiently, generate more leads, and grow sales through WhatsApp Business APIs. Convert customer conversations into smart actions with WhatsApp Chatbots for your business.
Gallabox helps power businesses to engage with customers efficiently, generate more leads, and grow sales through WhatsApp Business APIs. Convert customer conversations into smart actions with WhatsApp Chatbots for your business.
Categories
G2 Awards
Best AI Products 2024
Best Customer Service Products 2024
Fastest Growing Products 2024
Asia Pacific Leader Bot Platforms Winter 2025
India High performer Bot Platforms Winter 2025
Results Leader WhatsApp Marketing Winter 2025
Implementation Leader Bot Platforms Winter 2025
India High performer Conversational Marketing Winter 2025
Implementation Leader WhatsApp Marketing Winter 2025
22
Google Gemini
AI Chatbots
Organize the world’s information and make it universally accessible and useful.
Organize the world’s information and make it universally accessible and useful.
Categories
G2 Awards
Best AI Products 2024
23
Tune AI
Large Language Model Operationalization (LLMOps)
Tune AI is an enterprise chat application which runs on your cloud or on-prem as a managed service, harnessing the power of generative AI models without your data ever leaving your environment.
Tune AI is an enterprise chat application which runs on your cloud or on-prem as a managed service, harnessing the power of generative AI models without your data ever leaving your environment.
G2 Awards
Best AI Products 2024
Relationship Leader Natural Language Generation (NLG) Winter 2025
India High performer Large Language Models (LLMs) Winter 2025
Asia High performer Large Language Models (LLMs) Winter 2025
Asia High performer Natural Language Generation (NLG) Winter 2025
Asia High performer AI Code Generation Winter 2025
Asia Pacific High performer Large Language Models (LLMs) Winter 2025
India High performer AI Code Generation Winter 2025
Grid High performer Natural Language Generation (NLG) Winter 2025
24
Google Cloud Translation API
Machine Translation
Google Cloud Translation API helps developers get translations for 100+ languages or build on top of Google's powerful pre-trained model with the words, phrases, and idioms that matter most to you and your business. Google Cloud's proven models and tools bring Google’s translation expertise and ind
Google Cloud Translation API helps developers get translations for 100+ languages or build on top of Google's powerful pre-trained model with the words, phrases, and idioms that matter most to you and your business. Google Cloud's proven models and tools bring Google’s translation expertise and ind
Categories
G2 Awards
Best Content Management Products 2024
Best AI Products 2024
India Leader Machine Translation Winter 2025
Grid Leader Natural Language Generation (NLG) Winter 2025
Asia Pacific Leader Natural Language Understanding (NLU) Winter 2025
Momentum Leader Computer-Assisted Translation Winter 2025
Asia Leader Natural Language Understanding (NLU) Winter 2025
Momentum Leader Natural Language Understanding (NLU) Winter 2025
25
Saturn Cloud
Data Science and Machine Learning Platforms
Saturn Cloud is a data science and machine learning platform for scalable Python analytics with Dask and GPUs, on hosted notebooks. Share work and dashboards, access Your favorite Python libraries, connect from existing cloud-hosted services, and more.
Saturn Cloud is a data science and machine learning platform for scalable Python analytics with Dask and GPUs, on hosted notebooks. Share work and dashboards, access Your favorite Python libraries, connect from existing cloud-hosted services, and more.
G2 Awards
Best AI Products 2024
Europe High performer MLOps Platforms Winter 2025
EMEA High performer MLOps Platforms Winter 2025
Relationship Leader MLOps Platforms Winter 2025
Relationship Leader Data Science and Machine Learning Platforms Winter 2025
Usability Leader MLOps Platforms Winter 2025
26
Azure Machine Learning
Data Science and Machine Learning Platforms
Azure Machine Learning Studio is a GUI-based integrated development environment for constructing and operationalizing Machine Learning workflow on Azure.
Azure Machine Learning Studio is a GUI-based integrated development environment for constructing and operationalizing Machine Learning workflow on Azure.
G2 Awards
Best AI Products 2024
Implementation Leader Data Science and Machine Learning Platforms Winter 2025
Asia Pacific Leader MLOps Platforms Winter 2025
India Leader Data Science and Machine Learning Platforms Winter 2025
Asia Pacific Leader Data Science and Machine Learning Platforms Winter 2025
Asia Leader MLOps Platforms Winter 2025
India Leader MLOps Platforms Winter 2025
Grid Leader MLOps Platforms Winter 2025
27
Podium
Customer Communications Management
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Categories
G2 Awards
Best Customer Service Products 2024
Best AI Products 2024
Implementation Leader Online Reputation Management Winter 2025
Usability Leader Automotive Marketing Winter 2025
Relationship Leader Automotive Marketing Winter 2025
Usability Leader Communication Platform as a Service Winter 2025
Grid Leader Communication Platform as a Service Winter 2025
Grid Leader Live Chat Winter 2025
Americas Leader Customer Communications Management Winter 2025
28
IBM Watson Studio
Data Science and Machine Learning Platforms
IBM Watson Studio accelerates the machine and deep learning workflows required to infuse AI into your business to drive innovation. It provides a suite of tools for data scientists, application developers and subject matter experts to collaboratively and easily work with data and use that data to bu
IBM Watson Studio accelerates the machine and deep learning workflows required to infuse AI into your business to drive innovation. It provides a suite of tools for data scientists, application developers and subject matter experts to collaboratively and easily work with data and use that data to bu
G2 Awards
Best Analytics Products 2024
Best AI Products 2024
Asia Pacific Leader Text Analysis Winter 2025
Asia Leader Text Analysis Winter 2025
Relationship Leader Predictive Analytics Winter 2025
Americas Leader Data Preparation Winter 2025
Relationship Leader Data Preparation Winter 2025
Grid Leader Data Preparation Winter 2025
Grid Leader Text Analysis Winter 2025
29
AI Studios
Text to Speech
No More Actors. Just AI Studios. You no longer need real-life studios set up with cameras, microphones, and actors to create content. All you need is a computer and DeepBrain AI Studios. Experience the easiest way to create videos. Create your media with DeepBrain AI Studios, a revolutionary video
No More Actors. Just AI Studios. You no longer need real-life studios set up with cameras, microphones, and actors to create content. All you need is a computer and DeepBrain AI Studios. Experience the easiest way to create videos. Create your media with DeepBrain AI Studios, a revolutionary video
Categories
G2 Awards
Best AI Products 2024
Middle East & Africa High performer AI Video Generators Winter 2025
Asia Leader AI Video Generators Winter 2025
Middle East & Africa High performer Text to Speech Winter 2025
Asia Pacific Leader AI Video Generators Winter 2025
Africa High performer Presentation Winter 2025
30
Amazon SageMaker
Data Science and Machine Learning Platforms
Amazon SageMaker is a fully-managed service that enables developers and data scientists to quickly and easily build, train, and deploy machine learning models at any scale. Amazon SageMaker removes all the barriers that typically slow down developers who want to use machine learning.
Amazon SageMaker is a fully-managed service that enables developers and data scientists to quickly and easily build, train, and deploy machine learning models at any scale. Amazon SageMaker removes all the barriers that typically slow down developers who want to use machine learning.
G2 Awards
Best AI Products 2024
Grid Leader Data Science and Machine Learning Platforms Winter 2025
Relationship Leader Data Science and Machine Learning Platforms Winter 2025
Grid Leader MLOps Platforms Winter 2025
India Leader MLOps Platforms Winter 2025
Grid Leader Data Science and Machine Learning Platforms Fall 2024
Relationship Leader Data Science and Machine Learning Platforms Fall 2024
Asia Pacific Leader Data Science and Machine Learning Platforms Fall 2024
31
Haptik
Bot Platforms
Customer care chat on your website, mobile app and messaging channels, using AI to lighten the load on your live agents via one seamless system.
Customer care chat on your website, mobile app and messaging channels, using AI to lighten the load on your live agents via one seamless system.
Categories
G2 Awards
Best AI Products 2024
India High performer Bot Platforms Winter 2025
Asia Pacific High performer Bot Platforms Winter 2025
Asia High performer Bot Platforms Winter 2025
India High performer AI Agents Winter 2025
India Leader Bot Platforms Winter 2025
Asia Pacific Leader Bot Platforms Winter 2025
Asia Leader Bot Platforms Winter 2025
Grid High performer Bot Platforms Winter 2025
32
WellSaid Studio
Text to Speech
The easiest way to add natural and engaging voice narration to your content and digital experiences.
The easiest way to add natural and engaging voice narration to your content and digital experiences.
Categories
G2 Awards
Best AI Products 2024
Implementation Leader Text to Speech Winter 2025
Results Leader Text to Speech Winter 2025
Grid High performer Text to Speech Winter 2025
Usability Leader Text to Speech Winter 2025
Grid High performer Synthetic Media Winter 2025
33
Afforai
Reference Management
Afforai is like a personal data analyst for businesses. Afforai is an AI-powered platform that helps businesses extract valuable information from unstructured text data, such as customer feedback, online reviews, and web content, in just three simple steps. With Afforai, businesses can turn their u
Afforai is like a personal data analyst for businesses. Afforai is an AI-powered platform that helps businesses extract valuable information from unstructured text data, such as customer feedback, online reviews, and web content, in just three simple steps. With Afforai, businesses can turn their u
Categories
G2 Awards
Best AI Products 2024
EMEA Leader Reference Management Winter 2025
Relationship Leader Reference Management Winter 2025
Momentum Leader Reference Management Winter 2025
Europe Leader Reference Management Winter 2025
Grid Leader Reference Management Winter 2025
Asia Pacific High performer Reference Management Winter 2025
Grid High performer Reference Management Winter 2025
34
BeyondWords
Natural Language Generation (NLG)
BeyondWords transforms your written news content into spoken audio (mini-podcasts).
BeyondWords transforms your written news content into spoken audio (mini-podcasts).
Categories
G2 Awards
Best AI Products 2024
Asia High performer Text to Speech Winter 2025
India High performer Text to Speech Winter 2025
Asia High performer Text to Speech Fall 2024
Asia Pacific High performer Text to Speech Fall 2024
India High performer Text to Speech Fall 2024
Asia Pacific High performer Text to Speech Summer 2024
Asia High performer Text to Speech Summer 2024
35
SAS Model Manager
MLOps Platforms
Easily register, modify, track, score, publish and report on your analytical models using a visual, web-based interface. Store models within folders or projects. Develop and validate candidate models. Assess candidate models for champion model selection. Then publish and monitor champion models to e
Easily register, modify, track, score, publish and report on your analytical models using a visual, web-based interface. Store models within folders or projects. Develop and validate candidate models. Assess candidate models for champion model selection. Then publish and monitor champion models to e
Categories
G2 Awards
Best AI Products 2024
India Leader Machine Learning Winter 2025
Grid Leader Machine Learning Winter 2025
India Leader Machine Learning Fall 2024
Asia Leader MLOps Platforms Fall 2024
Asia Pacific Leader MLOps Platforms Fall 2024
India Leader MLOps Platforms Fall 2024
Asia Pacific Leader Machine Learning Fall 2024
Asia Leader Machine Learning Fall 2024
36
Elai.io
Video Editing
Elai.io is leading text-to-video platform that allows users generate vide content with real people just from text
Elai.io is leading text-to-video platform that allows users generate vide content with real people just from text
Categories
G2 Awards
Best AI Products 2024
Grid High performer AI Video Generators Winter 2025
Europe High performer AI Video Generators Winter 2025
EMEA High performer AI Video Generators Winter 2025
Europe High performer Text to Speech Winter 2025
Relationship Leader AI Video Generators Winter 2025
37
Zendesk Support Suite
Help Desk
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories
G2 Awards
Best Customer Service Products 2024
Best Software Products 2024
Best AI Products 2024
EMEA Leader Contact Center Knowledge Base Winter 2025
Southeast Asia Leader Social Customer Service Winter 2025
Nordic Leader Customer Self-Service Winter 2025
Europe Leader Contact Center Knowledge Base Winter 2025
United Kingdom Leader Customer Self-Service Winter 2025
Southeast Asia Leader Help Desk Winter 2025
38
FreshChat
Live Chat
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Categories
G2 Awards
Best Customer Service Products 2024
Best AI Products 2024
Best Software Products 2024
Middle East & Africa Leader Chatbots Winter 2025
Middle East & Africa Leader Live Chat Winter 2025
Middle East Leader Chatbots Winter 2025
Middle East Leader Live Chat Winter 2025
Middle East & Africa Leader Conversational Support Winter 2025
39
SendPulse
Email Marketing
Integrated messaging platform providing user communication on all devices with Emails, SMS, Web Push, SMTP and more
Integrated messaging platform providing user communication on all devices with Emails, SMS, Web Push, SMTP and more
Categories
G2 Awards
Best AI Products 2024
Middle East & Africa Leader Chatbots Winter 2025
Middle East Leader Chatbots Winter 2025
Africa Leader Chatbots Winter 2025
Africa High performer Email Template Builder Winter 2025
Southeast Asia Leader Chatbots Winter 2025
40
Tidio
Live Chat
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Categories
G2 Awards
Best Customer Service Products 2024
Best AI Products 2024
Usability Leader Customer Self-Service Winter 2025
Relationship Leader Conversational Marketing Winter 2025
Relationship Leader AI Chatbots Winter 2025
France Leader Chatbots Winter 2025
Africa Leader Chatbots Winter 2025
France Leader Live Chat Winter 2025
41
Smartsupp
Live Chat
Smart live chat for e-commerce sites and websites.
Smart live chat for e-commerce sites and websites.
Categories
G2 Awards
Best AI Products 2024
Best Customer Service Products 2024
Highest Satisfaction Products 2024
Italy High performer Live Chat Winter 2025
Usability Leader Customer Service Automation Winter 2025
EMEA Leader Live Chat Winter 2025
Europe Leader Live Chat Winter 2025
Implementation Leader Customer Service Automation Winter 2025
42
Grammarly
AI Writing Assistant
Grammarly is the trusted AI assistant for communication and productivity, helping over 30 million people and 70,000 teams do their best work. Companies like Atlassian, Databricks, and Zoom rely on Grammarly to brainstorm, compose, and enhance communication that moves work forward. Grammarly works wh
Grammarly is the trusted AI assistant for communication and productivity, helping over 30 million people and 70,000 teams do their best work. Companies like Atlassian, Databricks, and Zoom rely on Grammarly to brainstorm, compose, and enhance communication that moves work forward. Grammarly works wh
Categories
G2 Awards
Best Office Products 2024
Best AI Products 2024
Asia Pacific Leader AI Writing Assistant Winter 2025
Latin America Leader AI Writing Assistant Winter 2025
Grid Leader Proofreading Winter 2025
Asia Leader AI Writing Assistant Winter 2025
Canada Leader AI Writing Assistant Winter 2025
Grid Leader Synthetic Media Winter 2025
43
Notion
Knowledge Base
Notion is a unified workspace for teams. Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new and unexpected ways. Leverage the power of AI right inside
Notion is a unified workspace for teams. Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new and unexpected ways. Leverage the power of AI right inside
Categories
G2 Awards
Best Small Business Products 2024
Fastest Growing Products 2024
Best Software Products 2024
Best Project Management Products 2024
Best Mid-Market Products 2024
Highest Satisfaction Products 2024
Best AI Products 2024
Canada Leader Knowledge Management Winter 2025
Implementation Leader Knowledge Management Winter 2025
44
Glider AI
Technical Skills Screening
We're a Talent Quality Platform helping Enterprises, MSPs, and Suppliers validate, place, and hire qualified talent at scale. Whether the job is technical, non-technical, full-time, or contingent, the Glider AI suite of tools puts confidence back into hiring.
We're a Talent Quality Platform helping Enterprises, MSPs, and Suppliers validate, place, and hire qualified talent at scale. Whether the job is technical, non-technical, full-time, or contingent, the Glider AI suite of tools puts confidence back into hiring.
Categories
G2 Awards
Best AI Products 2024
Implementation Leader Talent Assessment Winter 2025
Relationship Leader Talent Assessment Winter 2025
Relationship Leader Video Interviewing Winter 2025
Results Leader Talent Assessment Winter 2025
Usability Leader Talent Assessment Winter 2025
45
GitHub Copilot
AI Code Generation
GitHub Copilot is powered by a combination of large language models (LLMs), including a customized version of OpenAI’s GPT that translates natural language to code and additional models from Microsoft and GitHub to further hone and improve upon results. Available as an extension for Visual Studio C
GitHub Copilot is powered by a combination of large language models (LLMs), including a customized version of OpenAI’s GPT that translates natural language to code and additional models from Microsoft and GitHub to further hone and improve upon results. Available as an extension for Visual Studio C
Categories
G2 Awards
Best AI Products 2024
Asia Leader AI Code Generation Winter 2025
India Leader AI Code Generation Winter 2025
Grid Leader AI Code Generation Winter 2025
Asia Pacific Leader AI Code Generation Winter 2025
Momentum Leader AI Code Generation Winter 2025
46
Capacity
Help Desk
Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.
Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.
Categories
G2 Awards
Best Customer Service Products 2024
Best AI Products 2024
Relationship Leader Q&A Platforms Winter 2025
Americas High performer Contact Center Knowledge Base Winter 2025
Results Leader Chatbots Winter 2025
Grid Leader Chatbots Winter 2025
Grid Leader Help Desk Winter 2025
Results Leader Help Desk Winter 2025
Americas High performer Help Desk Winter 2025
47
Botmaker
Chatbots
Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk o
Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk o
Categories
G2 Awards
Best AI Products 2024
Latin America High performer Communication Platform as a Service Winter 2025
Latin America High performer Chatbots Winter 2025
Grid High performer Communication Platform as a Service Winter 2025
Latin America Leader Chatbots Fall 2024
Latin America High performer Communication Platform as a Service Fall 2024
Grid High performer Communication Platform as a Service Fall 2024
Grid High performer Chatbots Fall 2024
48
Google Cloud Speech-to-Text
Voice Recognition
Google Cloud Speech-to-Text is a service that enables developers to quickly and accurately convert audio to text by applying neural network models in an easy to use API. The API covers 73 languages and 137 different local variants to support a global user base and can be used to power media voice co
Google Cloud Speech-to-Text is a service that enables developers to quickly and accurately convert audio to text by applying neural network models in an easy to use API. The API covers 73 languages and 137 different local variants to support a global user base and can be used to power media voice co
Categories
G2 Awards
Best Mid-Market Products 2024
Best AI Products 2024
India Leader Voice Recognition Winter 2025
Grid Leader Speech Analytics Winter 2025
Grid Leader Voice Recognition Winter 2025
Asia Leader Transcription Winter 2025
Asia Leader Speech Analytics Winter 2025
Asia Pacific Leader Transcription Winter 2025
49
SOCi
Social Media Management
SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.
SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.
Categories
G2 Awards
Best Marketing & Digital Advertising Products 2024
Highest Satisfaction Products 2024
Best Mid-Market Products 2024
Best Software Products 2024
Best Small Business Products 2024
Best Enterprise Products 2024
Best AI Products 2024
Relationship Leader Local Listing Management Winter 2025
Relationship Leader Social Media Advertising Winter 2025
50
Appy Pie
Drag and Drop App Builder
Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.
Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.
Categories
G2 Awards
Best Customer Service Products 2024
Best Development Products 2024
Best AI Products 2024
Middle East & Africa Leader Drag and Drop App Builder Winter 2025
Europe Leader Drag and Drop App Builder Winter 2025
Canada Leader Drag and Drop App Builder Winter 2025
United Kingdom Leader Drag and Drop App Builder Winter 2025
EMEA Leader Drag and Drop App Builder Winter 2025
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
More than 30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories in which they are a part. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 25 or 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software company must receive at least 50 approved reviews in aggregate across all of its G2-listed products during the 2023 calendar year. Reviews must have been submitted by Dec. 31, 2023 to impact Best Software eligibility and rankings. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2023. Other G2 reports might include more or less data which would potentially show different rankings for software companies and products.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with companies to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2024 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
Eligibility criteria and methodology have remained unchanged from last year. Being eligible, of course, does not guarantee inclusion on a list.
We did, however, add net-new lists in 2024 for:
Companies:
APAC Software Companies
Products:
Rookies of the Year
Best Products for Professionals in Analytics (this was previously combined with AI)
Best Products for Professionals in AI (this was previously combined with Analytics)
Best Products for Professionals in Education
