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Best Software for Enterprise Business

2023

Nothing but the best software. Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace.

G2 is proud to share our 2023 list of the Best Software for Enterprise Business

Each day, new and returning users visit G2 to leverage our growing community of trusted reviewers to feel empowered to make intelligent software buying decisions for their business.

We are proud to deliver our Best Software for Enterprise Business list for 2023. This best software list features some of the top software sellers and service providers found on G2. Top Software Sellers include: Seismic, Mindtickle, and Zendesk.

G2’s Best Software Companies Awards are earned based on a combination of G2’s Satisfaction and Market Presence scores for each seller. Best Software for Enterprise awards are earned by software products and companies that provide best-in-class customer service products and experiences for their customers.

Check out our FAQs to learn more.

Award-Winning Best Software for Enterprise Business Categories Include:

1

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Seismic Content

Sales Enablement

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Seismic Content

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Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.

Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.

G2 Awards

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Best Software Products 2023

Best Products for Mid-Market 2023

Americas Leader Sales Enablement Winter 2024

EMEA Leader Sales Enablement Winter 2024

Grid Leader Sales Enablement Winter 2024

Latin America Leader Sales Enablement Winter 2024

2

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Mindtickle

Sales Training and Onboarding

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Mindtickle

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Mindtickle is the revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This yea

Mindtickle is the revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This yea

G2 Awards

Best Products for Enterprise 2023

Best Sales Products 2023

Highest Satisfaction Products 2023

Best Software Products 2023

EMEA Leader Sales Training and Onboarding Winter 2024

Asia Leader Sales Training and Onboarding Winter 2024

Usability Leader Sales Training and Onboarding Winter 2024

Asia Pacific Leader Sales Training and Onboarding Winter 2024

Results Leader Sales Coaching Winter 2024

3

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Zendesk Support Suite

Help Desk

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Zendesk Support Suite

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Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories

G2 Awards

Best Software Products 2023

Best Customer Service Products 2023

Best Products for Mid-Market 2023

Best Products for Small Business 2023

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Best Analytics and AI Products 2023

Grid Leader Contact Center Knowledge Base Winter 2024

Grid Leader Chatbots Winter 2024

4

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Confluence

Knowledge Base

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Confluence

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Give your team one place to share, find, and collaborate on information they need to get work done.

Give your team one place to share, find, and collaborate on information they need to get work done.

Categories

G2 Awards

Best Products for Enterprise 2023

Best Software Products 2023

Best Products for Mid-Market 2023

Highest Satisfaction Products 2023

India Leader Knowledge Base Winter 2024

Results Leader Knowledge Base Winter 2024

Asia Pacific Leader Knowledge Base Winter 2024

5

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Smartsheet

Project Management

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Smartsheet

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Smartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.

Smartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.

G2 Awards

Best Project Management Products 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Best Products for Small Business 2023

Highest Satisfaction Products 2023

Asia Leader Work Management Winter 2024

Asia Pacific Leader Work Management Winter 2024

6

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Braze

Mobile Marketing

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Braze

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Create powerful customer engagement with ease, at any scale

Create powerful customer engagement with ease, at any scale

G2 Awards

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Best Marketing Products 2023

EMEA Leader Push Notification Winter 2024

Europe Leader Push Notification Winter 2024

Europe Leader Personalization Engines Winter 2024

7

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ServiceNow IT Service Management

IT Service Management (ITSM) Tools

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ServiceNow IT Service Management

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ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

G2 Awards

Best Products for Enterprise 2023

Best IT Management Products 2023

Best Software Products 2023

Grid Leader Configuration Management Winter 2024

Grid Leader IT Service Management (ITSM) Tools Winter 2024

Grid Leader Incident Management Winter 2024

Asia Pacific Leader Incident Management Winter 2024

Asia Pacific Leader IT Service Management (ITSM) Tools Winter 2024

India Leader Incident Management Winter 2024

8

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Gong

Conversation Intelligence

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Gong

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The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.

The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.

G2 Awards

Best Products for Mid-Market 2023

Best Products for Enterprise 2023

Best Sales Products 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Best Products for Small Business 2023

Relationship Leader Revenue Operations & Intelligence (RO&I) Winter 2024

Asia Pacific Leader Revenue Operations & Intelligence (RO&I) Winter 2024

Grid Leader Revenue Operations & Intelligence (RO&I) Winter 2024

9

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Insider

Mobile Marketing

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Insider

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Insider is the first integrated Growth Management Platform helping digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue from a unified platform powered by Artificial Intelligence and Machine Learning.

Insider is the first integrated Growth Management Platform helping digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue from a unified platform powered by Artificial Intelligence and Machine Learning.

G2 Awards

Best Products for Mid-Market 2023

Best Marketing Products 2023

Best Products for Enterprise 2023

Best Software Products 2023

Best Commerce Products 2023

Highest Satisfaction Products 2023

Best Products for Small Business 2023

Fastest Growing Products 2023

EMEA Leader Mobile Marketing Winter 2024

10

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Greenhouse

Applicant Tracking Systems (ATS)

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Greenhouse

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The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.

The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.

G2 Awards

Best Products for Enterprise 2023

Best HR Products 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Europe Leader Candidate Relationship Management Winter 2024

Latin America Leader Candidate Relationship Management Winter 2024

Asia Pacific Leader Candidate Relationship Management Winter 2024

EMEA Leader Candidate Relationship Management Winter 2024

11

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Absorb LMS

Corporate Learning Management Systems

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Absorb LMS

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Absorb LMS is designed for efficient creation and delivery of learning programs for online training, instructor-led training, and blended learning programs.

Absorb LMS is designed for efficient creation and delivery of learning programs for online training, instructor-led training, and blended learning programs.

G2 Awards

Best Products for Enterprise 2023

Best HR Products 2023

Best Software Products 2023

Grid Leader Training Management Systems Winter 2024

Relationship Leader Corporate Learning Management Systems Winter 2024

Implementation Leader Learning Experience Platforms (LXP) Winter 2024

Relationship Leader Training Management Systems Winter 2024

12

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Similarweb

Competitive Intelligence

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Similarweb

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Digital is now the most important driver of growth and profitability for just about every business. Similarweb is a platform that gives our customers a true 360 degree view of all digital activity across customers, prospects, partners, and competition. The resulting insights give our customers — who

Digital is now the most important driver of growth and profitability for just about every business. Similarweb is a platform that gives our customers a true 360 degree view of all digital activity across customers, prospects, partners, and competition. The resulting insights give our customers — who

G2 Awards

Best Marketing Products 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

United Kingdom Leader Market Intelligence Winter 2024

EMEA Leader Content Analytics Winter 2024

Europe Leader Market Intelligence Winter 2024

Europe Leader Content Analytics Winter 2024

13

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Arctera Backup Exec

Server Backup

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Arctera Backup Exec

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Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities

Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities

Categories

G2 Awards

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Europe Leader Server Backup Winter 2024

EMEA Leader Server Backup Winter 2024

Asia Pacific Leader Server Backup Winter 2024

Asia Leader Server Backup Winter 2024

Grid Leader Server Backup Winter 2024

14

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HubSpot Marketing Hub

Marketing Automation

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HubSpot Marketing Hub

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Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.

Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.

G2 Awards

Best Marketing Products 2023

Best Software Products 2023

Best Products for Mid-Market 2023

Best Products for Small Business 2023

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Grid Leader Social Media Advertising Winter 2024

Americas Leader Account-Based Orchestration Platforms Winter 2024

Asia Pacific Leader Social Media Advertising Winter 2024

15

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ServiceNow App Engine

Low-Code Development Platforms

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ServiceNow App Engine

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With ServiceNow App Engine, simplify, accelerate, and scale digital experiences. Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users love. Bring new enterprise apps to market in half the time and one-third the cost with low-code a

With ServiceNow App Engine, simplify, accelerate, and scale digital experiences. Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users love. Bring new enterprise apps to market in half the time and one-third the cost with low-code a

G2 Awards

Best Development Products 2023

Best Software Products 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Highest Satisfaction Products 2023

Grid Leader Low-Code Development Platforms Winter 2024

Americas Leader Low-Code Development Platforms Winter 2024

Asia Pacific Leader No-Code Development Platforms Winter 2024

Canada Leader Low-Code Development Platforms Winter 2024

16

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Salesloft

Sales Engagement

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Salesloft

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Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus

Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus

G2 Awards

Best Sales Products 2023

Highest Satisfaction Products 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Grid Leader Outbound Call Tracking Winter 2024

Implementation Leader Outbound Call Tracking Winter 2024

EMEA Leader Outbound Call Tracking Winter 2024

Europe Leader Outbound Call Tracking Winter 2024

17

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Cvent Registration

Event Registration & Ticketing

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Cvent Registration

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Attract and convert audiences with automated, personalized marketing and beautifully branded websites. Manage speakers, sponsors, and exhibitors. Deliver great content. Event success starts with a unified planning and marketing solution for every event.

Attract and convert audiences with automated, personalized marketing and beautifully branded websites. Manage speakers, sponsors, and exhibitors. Deliver great content. Event success starts with a unified planning and marketing solution for every event.

G2 Awards

Best Software Products 2023

Best Products for Small Business 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Highest Satisfaction Products 2023

Grid Leader Event Registration & Ticketing Winter 2024

Momentum Leader Event Marketing Winter 2024

Momentum Leader Event Registration & Ticketing Winter 2024

18

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Jira

Product Management

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Jira

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Jira is an issue and project tracker for teams building great software. Track bugs and tasks, link issues to related code, agile planning, and monitor activity.

Jira is an issue and project tracker for teams building great software. Track bugs and tasks, link issues to related code, agile planning, and monitor activity.

G2 Awards

Best Products for Enterprise 2023

Best Development Products 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Asia Leader Product Management Winter 2024

Asia Pacific Leader Product Management Winter 2024

Europe Leader Product Management Winter 2024

EMEA Leader Product Management Winter 2024

19

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Sprout Social

Social Media Suites

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Sprout Social

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Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at

Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at

G2 Awards

Best Products for Mid-Market 2023

Best Products for Enterprise 2023

Best Marketing Products 2023

Best Software Products 2023

Best Products for Small Business 2023

Highest Satisfaction Products 2023

Grid Leader Social Media Analytics Winter 2024

Grid Leader Social Media Listening Tools Winter 2024

Grid Leader Social Media Suites Winter 2024

20

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ZoomInfo Sales

Sales Intelligence

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ZoomInfo Sales

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Find your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.

Find your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.

G2 Awards

Best Marketing Products 2023

Best Sales Products 2023

Best Office Products 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Grid Leader Lead Mining Winter 2024

Grid Leader Market Intelligence Winter 2024

Grid Leader Lead Capture Winter 2024

21

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BetterCloud

SaaS Operations Management

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BetterCloud

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BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.

BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.

G2 Awards

Best Security Products 2023

Best Products for Enterprise 2023

Best IT Management Products 2023

Implementation Leader SaaS Spend Management Winter 2024

Grid Leader SaaS Operations Management Winter 2024

Grid Leader Data Loss Prevention (DLP) Winter 2024

22

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Okta

Identity and Access Management (IAM)

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Okta

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Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core

Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core

G2 Awards

Best Security Products 2023

Best Products for Enterprise 2023

Best Software Products 2023

Implementation Leader Single Sign-On (SSO) Winter 2024

Implementation Leader Identity and Access Management (IAM) Winter 2024

Grid Leader Single Sign-On (SSO) Winter 2024

Results Leader User Provisioning and Governance Tools Winter 2024

Results Leader Identity and Access Management (IAM) Winter 2024

23

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UKG Pro

Core HR

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UKG Pro

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Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti

Categories

G2 Awards

Best HR Products 2023

Best Products for Enterprise 2023

Grid Leader Succession Planning Winter 2024

Usability Leader Succession Planning Winter 2024

Momentum Leader Succession Planning Winter 2024

Relationship Leader Healthcare HR Winter 2024

Grid Leader Succession Planning Fall 2023

Momentum Leader Succession Planning Fall 2023

Grid Leader Payroll Fall 2023

24

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Contentsquare

Session Replay

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Contentsquare

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Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.

Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.

Categories

G2 Awards

Best Marketing Products 2023

Best Products for Enterprise 2023

Best Development Products 2023

Best Software Products 2023

Europe Leader Session Replay Winter 2024

United Kingdom Leader Heatmap Tools Winter 2024

Europe Leader Heatmap Tools Winter 2024

EMEA Leader Session Replay Winter 2024

EMEA Leader Heatmap Tools Winter 2024

25

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Datadog

Enterprise Monitoring

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Datadog

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Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

G2 Awards

Best IT Infrastructure Products 2023

Best Security Products 2023

Best Products for Enterprise 2023

Best Development Products 2023

Best Software Products 2023

Asia Pacific Leader Cloud Infrastructure Monitoring Winter 2024

Asia Pacific Leader Log Monitoring Winter 2024

Usability Leader Log Monitoring Winter 2024

Grid Leader Website Monitoring Winter 2024

26

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Workday HCM

Core HR

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Workday HCM

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Workday Human Capital Management is built as a single system with a single source of data, single security model, and single user experience. Workday offers organizations a cloud-based system that evolves to meet changing business needs today and into the future. The user-friendly, global system als

Workday Human Capital Management is built as a single system with a single source of data, single security model, and single user experience. Workday offers organizations a cloud-based system that evolves to meet changing business needs today and into the future. The user-friendly, global system als

Categories

G2 Awards

Best HR Products 2023

Best Products for Enterprise 2023

Asia Pacific Leader HCM Software Winter 2024

Asia Leader HCM Software Winter 2024

Grid Leader Onboarding Winter 2024

Grid Leader HCM Software Winter 2024

Grid Leader Payroll Winter 2024

Asia Pacific Leader Performance Management Winter 2024

27

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Jotform

Online Form Builder

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Jotform

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Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 20M+ users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your b

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 20M+ users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your b

G2 Awards

Best Products for Small Business 2023

Best Products for Enterprise 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Implementation Leader Applicant Tracking Systems (ATS) Winter 2024

Asia Pacific Leader Event Registration & Ticketing Winter 2024

Europe Leader Event Registration & Ticketing Winter 2024

United Kingdom Leader Event Registration & Ticketing Winter 2024

United Kingdom Leader Online Form Builder Winter 2024

28

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OutSystems

Low-Code Development Platforms

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OutSystems

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The OutSystems AI-powered low-code platform helps you build enterprise-grade, mission-critical software in a fraction of the time. Now you can use low-code and GenAI to improve and accelerate every part of the software development lifecycle.

The OutSystems AI-powered low-code platform helps you build enterprise-grade, mission-critical software in a fraction of the time. Now you can use low-code and GenAI to improve and accelerate every part of the software development lifecycle.

G2 Awards

Best Development Products 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Best Products for Enterprise 2023

Best Products for Small Business 2023

Highest Satisfaction Products 2023

Best IT Management Products 2023

Results Leader Mobile Development Platforms Winter 2024

29

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Druva Data Security Cloud

Online Backup

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Druva Data Security Cloud

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Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection

Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection

Categories

G2 Awards

Best IT Management Products 2023

Best Products for Enterprise 2023

Implementation Leader Disaster Recovery as a Service (DRaaS) Winter 2024

Results Leader Disaster Recovery as a Service (DRaaS) Winter 2024

EMEA Leader Database Backup Winter 2024

Grid Leader Disaster Recovery as a Service (DRaaS) Winter 2024

Relationship Leader Disaster Recovery as a Service (DRaaS) Winter 2024

30

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Cvent Event Marketing & Management

Event Management Platforms

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Cvent Event Marketing & Management

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Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.

Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.

G2 Awards

Best Products for Enterprise 2023

Best Marketing Products 2023

Grid Leader Event Marketing Winter 2024

Grid Leader Event Management Platforms Winter 2024

Grid Leader Event Registration & Ticketing Winter 2024

31

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Salesforce Sales Cloud

CRM

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Salesforce Sales Cloud

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Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

Categories

G2 Awards

Best Sales Products 2023

Best Products for Enterprise 2023

Best Software Products 2023

Asia Leader Sales Coaching Winter 2024

Southeast Asia Leader Sales Engagement Winter 2024

India Leader Sales Coaching Winter 2024

India Leader Sales Engagement Winter 2024

Asia Pacific Leader Sales Engagement Winter 2024

32

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Showpad Content

Sales Enablement

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Showpad Content

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Showpad Content makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales conten

Showpad Content makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales conten

G2 Awards

Best Products for Enterprise 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Best Products for Mid-Market 2023

Usability Leader Content Experience Platforms Winter 2024

Grid Leader Content Experience Platforms Winter 2024

Europe Leader Content Experience Platforms Winter 2024

United Kingdom Leader Content Experience Platforms Winter 2024

33

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Glassbox

Session Replay

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Glassbox

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Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Categories

G2 Awards

Best Marketing Products 2023

Best Development Products 2023

Best Products for Enterprise 2023

Best Commerce Products 2023

Highest Satisfaction Products 2023

Best Software Products 2023

Europe Leader Mobile App Analytics Winter 2024

EMEA Leader E-Commerce Analytics Winter 2024

34

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Highspot

Sales Enablement

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Highspot

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Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr

Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr

G2 Awards

Best Products for Mid-Market 2023

Best Products for Enterprise 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Americas Leader Sales Enablement Winter 2024

Canada High performer Sales Enablement Winter 2024

Grid Leader Sales Enablement Winter 2024

35

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Drift

Conversational Marketing

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Drift

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Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe

G2 Awards

Best Analytics and AI Products 2023

Best Customer Service Products 2023

Best Products for Enterprise 2023

Grid Leader Chatbots Winter 2024

Grid Leader Conversational Marketing Winter 2024

Europe Leader Live Chat Winter 2024

EMEA Leader Bot Platforms Winter 2024

Europe Leader Bot Platforms Winter 2024

36

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Splunk Enterprise

Enterprise Monitoring

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Splunk Enterprise

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Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.

Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.

G2 Awards

Best IT Infrastructure Products 2023

Best Products for Enterprise 2023

Asia Pacific Leader Log Analysis Winter 2024

Asia Leader Log Analysis Winter 2024

India Leader Log Analysis Winter 2024

EMEA Leader Log Analysis Winter 2024

37

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GitLab

Version Control Hosting

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GitLab

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An open source web interface and source control platform based on Git.

An open source web interface and source control platform based on Git.

G2 Awards

Best Development Products 2023

Best Security Products 2023

Best Products for Enterprise 2023

Best Products for Small Business 2023

Best Software Products 2023

Usability Leader Application Release Orchestration Winter 2024

Momentum Leader Application Release Orchestration Winter 2024

Usability Leader Continuous Delivery Winter 2024

38

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Miro

Visual Collaboration Platforms

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Miro

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Miro offers a complete set of tools to support product development workflows, scaled frameworks, and full-scale Agile transformation. Miro’s built in capabilities for estimations, dependency mapping, private retrospectives, and scaled product planning are complemented by powerful two-way sync with J

Miro offers a complete set of tools to support product development workflows, scaled frameworks, and full-scale Agile transformation. Miro’s built in capabilities for estimations, dependency mapping, private retrospectives, and scaled product planning are complemented by powerful two-way sync with J

G2 Awards

Best Collaboration and Productivity Products 2023

Fastest Growing Products 2023

Best Products for Enterprise 2023

Best Design Products 2023

Best Software Products 2023

Europe Leader Mind Mapping Winter 2024

EMEA Leader Mind Mapping Winter 2024

Usability Leader Visual Collaboration Platforms Winter 2024

39

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O'Reilly

eLearning Content

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O'Reilly

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O’Reilly learning provides individuals, teams, and businesses with expert-created and curated information covering all the areas that will shape our future—including artificial intelligence, operations, data, UX design, finance, leadership, and more.

O’Reilly learning provides individuals, teams, and businesses with expert-created and curated information covering all the areas that will shape our future—including artificial intelligence, operations, data, UX design, finance, leadership, and more.

G2 Awards

Best Products for Enterprise 2023

Relationship Leader Technical Skills Development Winter 2024

Relationship Leader eLearning Content Winter 2024

Europe Leader eLearning Content Winter 2024

Europe Leader Technical Skills Development Winter 2024

Latin America Leader eLearning Content Winter 2024

EMEA Leader eLearning Content Winter 2024

40

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Amplitude Analytics

Product Analytics

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Amplitude Analytics

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Amplitude is an analytics solution built for modern product teams.

Amplitude is an analytics solution built for modern product teams.

G2 Awards

Best Products for Mid-Market 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Best Products for Enterprise 2023

Grid Leader Mobile App Analytics Winter 2024

Middle East Leader Mobile App Analytics Winter 2024

Europe Leader Mobile App Analytics Winter 2024

EMEA Leader Mobile App Analytics Winter 2024

41

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IBM Instana

Application Performance Monitoring (APM)

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IBM Instana

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Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping the

Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping the

G2 Awards

Best IT Infrastructure Products 2023

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Best Software Products 2023

Asia Leader Container Monitoring Winter 2024

India Leader Container Monitoring Winter 2024

Europe Leader IT Alerting Winter 2024

EMEA Leader IT Alerting Winter 2024

42

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xMatters

Incident Management

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xMatters

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xMatters is an intelligent communications platform that connects insights from any system to the people that matter.

xMatters is an intelligent communications platform that connects insights from any system to the people that matter.

G2 Awards

Best IT Management Products 2023

Best Products for Enterprise 2023

Usability Leader IT Alerting Winter 2024

Relationship Leader Incident Management Winter 2024

Relationship Leader IT Alerting Winter 2024

Implementation Leader IT Alerting Winter 2024

Results Leader Incident Management Winter 2024

Results Leader IT Alerting Winter 2024

43

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Brandwatch Consumer Intelligence

Social Media Listening Tools

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Brandwatch Consumer Intelligence

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Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.

Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.

G2 Awards

Best Marketing Products 2023

Best Products for Enterprise 2023

Grid Leader Audience Intelligence Platforms Winter 2024

44

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Salesforce Service Cloud

Help Desk

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Salesforce Service Cloud

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Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories

G2 Awards

Best Customer Service Products 2023

Best Products for Enterprise 2023

Grid Leader Contact Center Workforce Winter 2024

Grid Leader Customer Self-Service Winter 2024

Relationship Leader Customer Service Automation Winter 2024

Results Leader Customer Service Automation Winter 2024

Americas Leader Contact Center Quality Assurance Winter 2024

India Leader Contact Center Winter 2024

45

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Anaplan

Corporate Performance Management (CPM)

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Anaplan

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Anaplan provides a SaaS business modeling and planning platform for enterprise planning. It serves multiple functions across the business including: Finance, Marketing, Sales, Supply Chain, and Workforce.

Anaplan provides a SaaS business modeling and planning platform for enterprise planning. It serves multiple functions across the business including: Finance, Marketing, Sales, Supply Chain, and Workforce.

G2 Awards

Best Products for Enterprise 2023

Grid Leader Budgeting and Forecasting Winter 2024

Asia Pacific Leader Corporate Performance Management (CPM) Winter 2024

Europe Leader Corporate Performance Management (CPM) Winter 2024

Results Leader Budgeting and Forecasting Winter 2024

Usability Leader Budgeting and Forecasting Winter 2024

Momentum Leader Sales & Ops Planning Winter 2024

Relationship Leader Budgeting and Forecasting Winter 2024

Relationship Leader Supply Chain Planning Winter 2024

46

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Navan (Formerly TripActions)

Travel & Expense Management

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Navan (Formerly TripActions)

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Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Na

Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Na

G2 Awards

Best Accounting and Finance Products 2023

Best Products for Enterprise 2023

Europe Leader Travel Management Winter 2024

United Kingdom Leader Travel Management Winter 2024

Asia Pacific Leader Travel Management Winter 2024

EMEA Leader Travel Management Winter 2024

Middle East & Africa Leader Travel Management Winter 2024

47

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Wiz

Cloud Security Posture Management (CSPM)

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Wiz

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Wiz is a CNAPP that consolidates CSPM, KSPM, CWPP, vulnerability management, IaC scanning, CIEM, DSPM, and container and Kubernetes security into a single platform.

Wiz is a CNAPP that consolidates CSPM, KSPM, CWPP, vulnerability management, IaC scanning, CIEM, DSPM, and container and Kubernetes security into a single platform.

G2 Awards

Best Security Products 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Usability Leader Container Monitoring Winter 2024

Results Leader Container Monitoring Winter 2024

48

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WalkMe

Digital Adoption Platform

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WalkMe

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WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise softwa

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise softwa

G2 Awards

Best Products for Enterprise 2023

EMEA Leader Customer Self-Service Winter 2024

Grid Leader Digital Adoption Platform Winter 2024

Europe Leader Digital Adoption Platform Winter 2024

Europe Leader Customer Self-Service Winter 2024

EMEA Leader Digital Adoption Platform Winter 2024

Results Leader Digital Adoption Platform Winter 2024

United Kingdom Leader Digital Adoption Platform Winter 2024

49

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Hybrid Cloud Security

Cloud Workload Protection Platforms

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Hybrid Cloud Security

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Hybrid Cloud Security solution, powered by XGen security, delivers a blend of cross-generational threat defense techniques that have been optimized to protect physical, virtual, and cloud workloads.

Hybrid Cloud Security solution, powered by XGen security, delivers a blend of cross-generational threat defense techniques that have been optimized to protect physical, virtual, and cloud workloads.

G2 Awards

Best Security Products 2023

Best Products for Enterprise 2023

Grid Leader Intrusion Detection and Prevention Systems (IDPS) Winter 2024

Grid Leader Cloud Data Security Winter 2024

India Leader Cloud Workload Protection Platforms Winter 2024

Asia Leader Intrusion Detection and Prevention Systems (IDPS) Winter 2024

Asia Pacific Leader Intrusion Detection and Prevention Systems (IDPS) Winter 2024

Asia Leader Cloud Workload Protection Platforms Winter 2024

50

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ServiceNow Customer Service Management

Help Desk

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ServiceNow Customer Service Management

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ServiceNow Customer Service Management improves service operations and engages customers with digital workflows, allowing work to be routed effectively across front, middle, and back offices to solve customer problems. Automate tasks and leverage AI to accelerate time to resolution and enable employ

ServiceNow Customer Service Management improves service operations and engages customers with digital workflows, allowing work to be routed effectively across front, middle, and back offices to solve customer problems. Automate tasks and leverage AI to accelerate time to resolution and enable employ

Categories

G2 Awards

Best Customer Service Products 2023

Best Products for Enterprise 2023

India Leader Contact Center Workforce Winter 2024

Asia Pacific Leader Contact Center Workforce Winter 2024

Asia Leader Contact Center Workforce Winter 2024

FAQs

What are the G2 Best Software Awards?

G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.

How are the winners determined?

30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.

Read more about the methodology used to calculate G2’s Best Software Awards here.

How many reviews does a vendor need to be eligible?

To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software company or product must receive at least 50 approved and published reviews during the 2022 calendar year. Scores reflect only data from reviews submitted during this evaluation period.

How are the Best Software Awards different from quarterly badge lists?

For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2022. Other G2 reports might include more or less data which would potentially show different rankings for software companies and products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.

Read more about G2’s research scoring methodologies.

Can software sellers and products win multiple awards?

Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.

How are reviews verified and vetted?

It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with companies to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.

For more information on the reviews process, view G2’s community guidelines.

Were G2’s 2023 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?

To be more inclusive of software companies and products, in 2022, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. This criteria is being leveraged for the 2023 list as well. Being eligible of course does not guarantee inclusion on a list.

In 2023, we also added net-new lists for:

  • Companies
    • UK Software Companies
    • France Software Companies
    • Germany Software Companies
  • Products (persona-based)
    • Best products for professionals in Customer Service