Best Collaboration & Productivity Products
2022
Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace. Based on honest reviews and ratings from our G2 users this year, this list features the top software products found on G2.
Top 5 Best Collaboration & Productivity Products:
1
Zendesk for Customer Service
Help Desk
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Collaboration and Productivity Products 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Analytics and AI Products 2022
Highest Satisfaction Products 2022
Grid Leader Customer Self-Service Winter 2023
Grid Leader Live Chat Winter 2023
2
Miro
Visual Collaboration Platforms
Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every
Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Design Products 2022
Highest Satisfaction Products 2022
Grid Leader Collaborative Whiteboard Winter 2023
3
Lucidspark
Visual Collaboration Platforms
Lucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brainstorm and collaborate as a team in real time, no matter where you are. Lucidspark helps people organize notes and scribbles and turn them into presentation-ready concepts. When it’s time for next steps, teams ca
Lucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brainstorm and collaborate as a team in real time, no matter where you are. Lucidspark helps people organize notes and scribbles and turn them into presentation-ready concepts. When it’s time for next steps, teams ca
Categories
G2 Awards
Best Global Sellers 2022
Best Collaboration and Productivity Products 2022
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Implementation Leader Visual Collaboration Platforms Winter 2023
Grid Leader Customer Journey Mapping Winter 2023
4
Mural
Visual Collaboration Platforms
Mural is on a mission to help every go-to-market team achieve alignment. With the right tools to collaborate, ideate, and execute customer-centered strategies, organizations can break down the silos that slow success down and get results, faster. Mural offers an intuitive and interactive collaborati
Mural is on a mission to help every go-to-market team achieve alignment. With the right tools to collaborate, ideate, and execute customer-centered strategies, organizations can break down the silos that slow success down and get results, faster. Mural offers an intuitive and interactive collaborati
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Best Small Business Products 2022
Best Software Products 2022
Implementation Leader Visual Collaboration Platforms Winter 2023
Results Leader Visual Collaboration Platforms Winter 2023
5
Nextiva
VoIP Providers
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Relationship Leader UCaaS Platforms Winter 2023
Relationship Leader Call Center Infrastructure (CCI) Winter 2023
Relationship Leader Audio Conferencing Winter 2023
Momentum Leader Audio Conferencing Winter 2023
Grid Leader Call Center Infrastructure (CCI) Winter 2023
Grid Leader Audio Conferencing Winter 2023
6
Gmelius
Shared Inbox
Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.
Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Project Management Products 2022
Highest Satisfaction Products 2022
Implementation Leader Workflow Management Winter 2023
Grid Leader Project Management Tools Winter 2023
Grid Leader Email Management Winter 2023
Momentum Leader Project Management Tools Winter 2023
Momentum Leader Email Management Winter 2023
7
Dialpad Connect
VoIP Providers
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational d
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational d
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Implementation Leader UCaaS Platforms Winter 2023
Usability Leader UCaaS Platforms Winter 2023
8
Microsoft Teams
Video Conferencing
Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration acr
Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration acr
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Best Enterprise Products 2022
Grid Leader Video Conferencing Winter 2023
Asia Pacific Leader Video Conferencing Winter 2023
India Leader Video Conferencing Winter 2023
Asia Leader Video Conferencing Winter 2023
9
Zoom Workplace
Video Conferencing
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Grid Leader Video Conferencing Winter 2023
Usability Leader Screen Sharing Winter 2023
Germany Leader Screen Sharing Winter 2023
Europe Leader Video Conferencing Winter 2023
Africa Leader Video Conferencing Winter 2023
Italy Leader Video Conferencing Winter 2023
Middle East & Africa Leader Screen Sharing Winter 2023
India Leader Video Conferencing Winter 2023
10
Workplace from Meta
Enterprise Social Networking (ESN)
Workplace from Meta allows you to use Facebook tools to interact with co-workers.
Workplace from Meta allows you to use Facebook tools to interact with co-workers.
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Grid Leader Audio Conferencing Winter 2023
Grid Leader Employee Intranet Winter 2023
India Leader Employee Intranet Winter 2023
Asia High performer Employee Intranet Winter 2023
India High performer Employee Intranet Winter 2023
11
Google Workspace
Office Suites
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team mes
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team mes
Reviews
Categories
G2 Awards
Best Office Products 2022
Best Global Sellers 2022
Best Collaboration and Productivity Products 2022
Best Content Management Products 2022
Implementation Leader Document Creation Winter 2023
Middle East Leader Survey Winter 2023
Latin America Leader Survey Winter 2023
Implementation Leader Calendar Winter 2023
Results Leader Survey Winter 2023
Implementation Leader Video Conferencing Winter 2023
12
Cisco Jabber
Business Instant Messaging
Empower employees to work together efficiently from anywhere by bringing together presence, instant messaging (IM), audio, video and web conferencing, enterprise voice, and visual voicemail into one client on your desktop.
Empower employees to work together efficiently from anywhere by bringing together presence, instant messaging (IM), audio, video and web conferencing, enterprise voice, and visual voicemail into one client on your desktop.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Grid Leader UCaaS Platforms Winter 2023
Europe Leader UCaaS Platforms Winter 2023
Grid Leader Business Instant Messaging Winter 2023
Asia Leader Business Instant Messaging Winter 2023
Asia Pacific Leader Business Instant Messaging Winter 2023
13
Superhuman Docs
Document Creation
Coda is a new doc that grows with your ideas. People have made Coda docs that do everything from launch products, to scale small businesses, to help them study for tests.
Coda is a new doc that grows with your ideas. People have made Coda docs that do everything from launch products, to scale small businesses, to help them study for tests.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Office Products 2022
Best Project Management Products 2022
Relationship Leader Document Creation Winter 2023
Relationship Leader Note-Taking Software Winter 2023
Grid Leader Idea Management Winter 2023
Momentum Leader Idea Management Winter 2023
14
Webex Suite
Video Conferencing
Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place.
Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Usability Leader Collaborative Whiteboard Winter 2023
Relationship Leader Business Instant Messaging Winter 2023
Momentum Leader Screen Sharing Winter 2023
Implementation Leader Collaborative Whiteboard Winter 2023
Grid Leader Collaborative Whiteboard Winter 2023
15
RingEX
VoIP Providers
AI-powered communications that redefines customer engagement for modern teams.
AI-powered communications that redefines customer engagement for modern teams.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Implementation Leader Online Fax Winter 2023
Grid Leader Call Center Infrastructure (CCI) Winter 2023
Implementation Leader Webinar Winter 2023
Results Leader UCaaS Platforms Winter 2023
Grid Leader VoIP Providers Winter 2023
Grid Leader Webinar Winter 2023
16
GlobalMeet Collaboration
Video Conferencing
GlobalMeet’s user-friendly conferencing platform lets you meet on PGi’s best-in-class global audio network. GlobalMeet is an easier and better way to share presentations and collaborate with large groups online.
GlobalMeet’s user-friendly conferencing platform lets you meet on PGi’s best-in-class global audio network. GlobalMeet is an easier and better way to share presentations and collaborate with large groups online.
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Grid Leader Audio Conferencing Winter 2023
Asia Pacific High performer VoIP Providers Winter 2023
Grid Leader VoIP Providers Winter 2023
Grid Leader Screen Sharing Winter 2023
Asia Pacific Leader VoIP Providers Winter 2023
17
Otter.ai
AI Meeting Assistants
Otter.ai creates technologies and products that make information from important voice conversations instantly accessible and actionable.
Otter.ai creates technologies and products that make information from important voice conversations instantly accessible and actionable.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Momentum Leader Voice Recognition Winter 2023
Grid High performer Voice Recognition Winter 2023
Momentum Leader Voice Recognition Fall 2022
Grid High performer Voice Recognition Fall 2022
Grid Leader Transcription Fall 2022
Grid Leader Transcription Summer 2022
Momentum Leader Note-Taking Software Summer 2022
Grid Leader Note-Taking Software Summer 2022
18
PI Perform
Meeting Management
The best-practice toolkit for managing meetings, feedback, recognition, and people. Everything a great manager needs, all in one place
The best-practice toolkit for managing meetings, feedback, recognition, and people. Everything a great manager needs, all in one place
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Grid Leader Virtual Workspaces Winter 2023
Grid High performer Virtual Workspaces Winter 2023
Grid High performer Meeting Management Winter 2023
Grid High performer Performance Management Winter 2023
Grid High performer Objectives and Key Results (OKR) Winter 2023
19
Drag
Workflow Management
Drag is the fastest and most cost-effective way to build team workflows within Gmail. It makes it easy to collaborate on emails, tasks, chat, notes and files on the place you spend your day - your inbox.
Drag is the fastest and most cost-effective way to build team workflows within Gmail. It makes it easy to collaborate on emails, tasks, chat, notes and files on the place you spend your day - your inbox.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Momentum Leader Email Management Winter 2023
Grid Leader Email Management Winter 2023
Grid High performer Email Management Winter 2023
Implementation Leader Shared Inbox Winter 2023
Results Leader Shared Inbox Winter 2023
Grid High performer Shared Inbox Winter 2023
Grid High performer Help Desk Winter 2023
20
Spike
Business Instant Messaging
Spike focuses on the features that save you time. Unified inbox, team collaboration, real-time awareness & more in a single productivity app.
Reviews
Categories
G2 Awards
Best Office Products 2022
Best Collaboration and Productivity Products 2022
Implementation Leader Email Client Winter 2023
Momentum Leader Audio Conferencing Winter 2023
Grid High performer Audio Conferencing Winter 2023
Grid High performer Email Encryption Winter 2023
Grid High performer Email Client Winter 2023
21
Front
Help Desk
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Reviews
Categories
G2 Awards
Best Office Products 2022
Best Collaboration and Productivity Products 2022
Usability Leader Social Customer Service Winter 2023
Results Leader Shared Inbox Winter 2023
Relationship Leader Shared Inbox Winter 2023
Grid Leader Customer Communications Management Winter 2023
Implementation Leader Live Chat Winter 2023
Relationship Leader Email Winter 2023
22
MangoApps
Employee Intranet
MangoApps is a collaboration network that combines Employee Social Networking, Team Collaboration tools & Intranet into one seamless product.
MangoApps is a collaboration network that combines Employee Social Networking, Team Collaboration tools & Intranet into one seamless product.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Content Management Products 2022
Grid Leader Unified Workspaces Winter 2023
Relationship Leader Portals Winter 2023
Grid High performer Idea Management Winter 2023
Grid High performer Portals Winter 2023
Usability Leader Portals Winter 2023
Usability Leader Training Management Systems Winter 2023
23
Webex Meetings
Video Conferencing
Webex Meetings is how Fortune 500 get 110% from their teams. The new Webex Meetings redesign gives you modern, video-first meetings that are more intuitive and productive. Millions rely on Cisco Webex to work smarter, connect across boundaries, and drive innovative ideas forward. When you want a sec
Webex Meetings is how Fortune 500 get 110% from their teams. The new Webex Meetings redesign gives you modern, video-first meetings that are more intuitive and productive. Millions rely on Cisco Webex to work smarter, connect across boundaries, and drive innovative ideas forward. When you want a sec
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Collaboration and Productivity Products 2022
Grid Leader Screen Sharing Winter 2023
Grid Leader Virtual Classroom Winter 2023
Southeast Asia Leader Screen Sharing Winter 2023
24
Mitel MiCollab
UCaaS Platforms
Mitel MiCollab solution combines collaboration, mobility and messaging into a single solution that empowers people to collaborate more easily
Mitel MiCollab solution combines collaboration, mobility and messaging into a single solution that empowers people to collaborate more easily
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
25
BlueJeans Meetings
Video Conferencing
BlueJeans brings video, audio and web conferencing together with the collaboration tools people use every day. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively w
BlueJeans brings video, audio and web conferencing together with the collaboration tools people use every day. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively w
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Momentum Leader Screen Sharing Winter 2023
Africa High performer Screen Sharing Winter 2023
Germany High performer Screen Sharing Winter 2023
Grid Leader Screen Sharing Winter 2023
United Kingdom Leader Video Conferencing Winter 2023
Europe Leader Screen Sharing Winter 2023
United Kingdom Leader Screen Sharing Winter 2023
Spain High performer Video Conferencing Winter 2023
26
GoTo Meeting
Video Conferencing
Millions of businesses trust GoTo Meeting for reliable, professional online meetings and on-the-go collaboration. Gain momentum with an award-winning solution that works instantly on any device.
Millions of businesses trust GoTo Meeting for reliable, professional online meetings and on-the-go collaboration. Gain momentum with an award-winning solution that works instantly on any device.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Middle East & Africa High performer Screen Sharing Winter 2023
Middle East High performer Screen Sharing Winter 2023
Grid Leader Screen Sharing Winter 2023
Nordic High performer Video Conferencing Winter 2023
27
Vonage Business Communications
VoIP Providers
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution w
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution w
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
India High performer VoIP Providers Winter 2023
Asia Leader VoIP Providers Winter 2023
Grid Leader VoIP Providers Winter 2023
Relationship Leader UCaaS Platforms Winter 2023
Usability Leader UCaaS Platforms Winter 2023
Usability Leader VoIP Providers Winter 2023
28
Workvivo
Frontline Worker Communication Platforms
Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employee
Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employee
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Results Leader Employee Communications Winter 2023
Relationship Leader Employee Communications Winter 2023
Usability Leader Employee Communications Winter 2023
Implementation Leader Employee Communications Winter 2023
29
Staffbase
Employee Communications
Staffbase is the fastest growing, most experienced internal communications platform provider. Our platform is built to solve your urgent employee communications challenges, and unite your diverse and distributed workforce.
Staffbase is the fastest growing, most experienced internal communications platform provider. Our platform is built to solve your urgent employee communications challenges, and unite your diverse and distributed workforce.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Grid Leader Employee Communications Winter 2023
Europe Leader Employee Intranet Winter 2023
Momentum Leader Employee Communications Winter 2023
Momentum Leader Employee Intranet Winter 2023
Relationship Leader Employee Intranet Winter 2023
Usability Leader Employee Intranet Winter 2023
30
Hirebook
Shared Hosting
Hirebook helps you engage your employees and provides them with accountability linked to your organization's strategic goals.
Hirebook helps you engage your employees and provides them with accountability linked to your organization's strategic goals.
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Project Management Products 2022
Usability Leader Strategic Planning and Execution Winter 2023
Relationship Leader Objectives and Key Results (OKR) Winter 2023
31
Hive
Project Management
Hive is a powerful, easy-to-use project management platform that powers companies like Starbucks, The Economist, WeWork, and more.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Usability Leader Business Instant Messaging Winter 2023
Europe High performer Business Instant Messaging Winter 2023
Latin America High performer Project Management Winter 2023
United Kingdom High performer Project Management Winter 2023
Grid Leader Project Management Winter 2023
Grid High performer Business Instant Messaging Winter 2023
Asia High performer Project Management Winter 2023
32
Chatter
Enterprise Social Networking (ESN)
Connect every employee with the files, data, and experts they need — anywhere, anytime.
Connect every employee with the files, data, and experts they need — anywhere, anytime.
Categories
G2 Awards
Best Global Sellers 2022
Best Collaboration and Productivity Products 2022
Grid Leader Employee Communications Winter 2023
Asia Pacific Leader Business Instant Messaging Winter 2023
Grid Leader Business Instant Messaging Winter 2023
Asia Leader Business Instant Messaging Winter 2023
India Leader Business Instant Messaging Winter 2023
Momentum Leader Business Instant Messaging Winter 2023
33
Quantive StrategyAI
Objectives and Key Results (OKR)
Quantive Results is a strategy execution platform that embeds strategic business planning, priorities, and progress into the fabric of the day-to-day, providing greater focus, alignment, and transparency.
Quantive Results is a strategy execution platform that embeds strategic business planning, priorities, and progress into the fabric of the day-to-day, providing greater focus, alignment, and transparency.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Relationship Leader Collaborative Whiteboard Winter 2023
Grid Leader Objectives and Key Results (OKR) Winter 2023
Momentum Leader Objectives and Key Results (OKR) Winter 2023
Grid Leader Objectives and Key Results (OKR) Fall 2022
Grid Leader Objectives and Key Results (OKR) Summer 2022
34
TeamViewer
Remote Support
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Reviews
Categories
G2 Awards
Best IT Infrastructure Products 2022
Best EMEA Sellers 2022
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Best Office Products 2022
Usability Leader Remote Support Winter 2023
Usability Leader Video Conferencing Winter 2023
Implementation Leader Screen Sharing Winter 2023
Relationship Leader Screen Sharing Winter 2023
Implementation Leader Video Conferencing Winter 2023
35
join.me
Video Conferencing
Get everybody on the same page, when they're not in the same room, instantly. Review documents and designs. Train staff. Demo products or just show off. join.me is a ridiculously simple screen sharing tool for meetings on the fly.
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Australia High performer Video Conferencing Winter 2023
ANZ High performer Screen Sharing Winter 2023
Middle East & Africa High performer Screen Sharing Winter 2023
Results Leader Screen Sharing Winter 2023
Usability Leader Screen Sharing Winter 2023
36
Webex Calling
VoIP Providers
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a f
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a f
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Momentum Leader UCaaS Platforms Winter 2023
Asia Leader VoIP Providers Winter 2023
Asia Pacific Leader VoIP Providers Winter 2023
Grid Leader VoIP Providers Winter 2023
Grid Leader UCaaS Platforms Winter 2023
37
NuovoTeam
Field Service Management
NuovoTeam is a Team Communication solution-focused towards field force and frontline employees. It enables organizations to provide team communication and collaboration software to non-desk employees. NuovoTeam brings the power of instant messaging, VoIP Calling and group chats to facilitate team co
NuovoTeam is a Team Communication solution-focused towards field force and frontline employees. It enables organizations to provide team communication and collaboration software to non-desk employees. NuovoTeam brings the power of instant messaging, VoIP Calling and group chats to facilitate team co
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Grid Leader Push-To-Talk (PTT) Winter 2023
Momentum Leader Field Service Management Winter 2023
India High performer Business Instant Messaging Winter 2023
Asia Pacific High performer Business Instant Messaging Winter 2023
Asia High performer Business Instant Messaging Winter 2023
Grid High performer Business Instant Messaging Winter 2023
Momentum Leader Business Instant Messaging Winter 2023
Grid High performer Field Service Management Winter 2023
38
CallRail
Inbound Call Tracking
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call,
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call,
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Marketing Products 2022
Implementation Leader Attribution Winter 2023
Implementation Leader Marketing Analytics Winter 2023
39
Peoplebox.ai
Performance Management
Peoplebox.ai is an AI-native talent platform that helps companies hire, manage, and grow their people - all in one place. Trusted by 500+ companies, it combines a powerful performance management platform with Nova, the world’s most human-like AI teammate for talent. Nova conducts pre-screening calls
Peoplebox.ai is an AI-native talent platform that helps companies hire, manage, and grow their people - all in one place. Trusted by 500+ companies, it combines a powerful performance management platform with Nova, the world’s most human-like AI teammate for talent. Nova conducts pre-screening calls
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
India Leader Performance Management Winter 2023
Asia Pacific Leader Performance Management Winter 2023
India Leader Employee Engagement Winter 2023
India High performer Performance Management Winter 2023
Asia Leader Performance Management Winter 2023
Momentum Leader Meeting Management Winter 2023
40
GoTo Connect
VoIP Providers
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zende
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zende
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Usability Leader UCaaS Platforms Winter 2023
Results Leader UCaaS Platforms Winter 2023
Implementation Leader UCaaS Platforms Winter 2023
Usability Leader VoIP Providers Winter 2023
Grid Leader UCaaS Platforms Winter 2023
Asia Pacific Leader VoIP Providers Winter 2023
41
iObeya
Visual Collaboration Platforms
Digital Visual Management solution for Lean, Agile, Project Management, Brainstorming practices that offers real-time collaborative experience for multi-site teams.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Project Management Products 2022
Grid High performer Kanban Project Management Winter 2023
Momentum Leader Kanban Project Management Winter 2023
Results Leader Kanban Project Management Winter 2023
Relationship Leader Kanban Project Management Winter 2023
Usability Leader Collaborative Whiteboard Winter 2023
42
Creately
Diagramming
Creately has more than 50 types of diagrams, real-time collaboration and projects and thousands of examples and libraries.
Creately has more than 50 types of diagrams, real-time collaboration and projects and thousands of examples and libraries.
Reviews
Categories
G2 Awards
Best Design Products 2022
Best Collaboration and Productivity Products 2022
Latin America High performer Diagramming Winter 2023
Grid Leader Diagramming Winter 2023
Asia Pacific High performer Diagramming Winter 2023
Asia High performer Diagramming Winter 2023
Relationship Leader Diagramming Winter 2023
Grid High performer Diagramming Winter 2023
43
Rocket.Chat
Business Instant Messaging
Rocket.Chat is an open source communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.
Rocket.Chat is an open source communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
44
Bitrix24
CRM
Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. Bitrix24 replaces a multitude of apps and services with a single, flat-fee solution (no per-user charge).
Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. Bitrix24 replaces a multitude of apps and services with a single, flat-fee solution (no per-user charge).
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Grid High performer Cloud Content Collaboration Winter 2023
Grid High performer Business Instant Messaging Winter 2023
Momentum Leader Business Instant Messaging Winter 2023
Momentum Leader Cloud Content Collaboration Winter 2023
India High performer Business Instant Messaging Winter 2023
Asia Pacific High performer Business Instant Messaging Winter 2023
Asia High performer CRM Winter 2023
45
8x8 Work
VoIP Providers
8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Grid High performer UCaaS Platforms Winter 2023
Usability Leader Contact Center Winter 2023
Grid Leader VoIP Providers Winter 2023
Grid Leader UCaaS Platforms Winter 2023
Implementation Leader Contact Center Winter 2023
46
LiveWebinar
Webinar
Live Webinar is a platform where modern technologies turn into powerful and secure webinar software.
Live Webinar is a platform where modern technologies turn into powerful and secure webinar software.
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Implementation Leader Collaborative Whiteboard Winter 2023
Results Leader Collaborative Whiteboard Winter 2023
Grid High performer Collaborative Whiteboard Winter 2023
47
EnableX WebRTC Video API
Video Conferencing
EnableX revolutionizes communication with its powerful video calling APIs & SDKs. From 100 participants in a group session up to 3000 in a webinar, create interactive experiences, customize video conferencing, and build scalable applications effortlessly. With HD quality, and advanced features li
EnableX revolutionizes communication with its powerful video calling APIs & SDKs. From 100 participants in a group session up to 3000 in a webinar, create interactive experiences, customize video conferencing, and build scalable applications effortlessly. With HD quality, and advanced features li
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Grid High performer Screen Sharing Winter 2023
Momentum Leader Video Conferencing Winter 2023
Grid High performer Video Conferencing Winter 2023
India High performer Video Conferencing Winter 2023
Asia High performer Video Conferencing Winter 2023
Asia Pacific High performer Video Conferencing Winter 2023
48
HubSpot Service Hub
Help Desk
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giv
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giv
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Small Business Products 2022
Best Software Products 2022
Best Collaboration and Productivity Products 2022
Highest Satisfaction Products 2022
Grid Leader Enterprise Feedback Management Winter 2023
Usability Leader Enterprise Feedback Management Winter 2023
Implementation Leader Customer Success Winter 2023
Grid Leader Shared Inbox Winter 2023
49
Hiver in Gmail
Help Desk
Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox.
Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox.
Reviews
Categories
G2 Awards
Highest Satisfaction Products 2022
Best India Sellers 2022
Best Small Business Products 2022
Best Collaboration and Productivity Products 2022
Best Software Products 2022
Momentum Leader Email Management Winter 2023
Relationship Leader Email Management Winter 2023
Grid Leader Email Management Winter 2023
Results Leader Help Desk Winter 2023
50
Freshdesk
Help Desk
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide supe
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide supe
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best India Sellers 2022
Best Software Products 2022
Best Global Sellers 2022
Implementation Leader Help Desk Winter 2023
Results Leader Help Desk Winter 2023
Usability Leader Help Desk Winter 2023
Results Leader Customer Self-Service Winter 2023
Grid Leader Social Customer Service Winter 2023
Europe Leader Help Desk Winter 2023
Asia Pacific Leader Social Customer Service Winter 2023
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2021. Other G2 reports might include more or less data which would potentially show different rankings for software sellers and software products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with sellers and organizations to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2022 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
There are a few changes to G2's Best Software Lists this year. To be more inclusive of software sellers and products, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. Being eligible of course does not guarantee inclusion on a list.
We also added new persona-based lists, such as "Best software for professionals in marketing." Net-new categories this year that enable greater segmentation include those for:
- CAD & PLM Products
- Collaboration & Productivity Products
- Commerce Products
- Content Management Products
- Design Products
- Development Products
- IT Infrastructure Products
- Office Products
- Security Products