Best Analytics & AI Products
2022
Nothing but the best software. Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace.
G2 is proud to share our 2022 list of the Best Analytics & AI Products
To qualify for the best Analytics and AI software list, products must be listed under one or more of the Analytics or AI child categories. These products are best-in-class examples of Analytics & AI software. They have as a core component artificial intelligence or analytical capabilities, allowing users to derive insights from data and drive business success.
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1
Qlik Sense
Analytics Platforms
Qlik Sense is a revolutionary self-service data visualization and discovery application designed for individuals, groups and organizations.
Qlik Sense is a revolutionary self-service data visualization and discovery application designed for individuals, groups and organizations.
Categories
G2 Awards
Best Analytics and AI Products 2022
Best Global Sellers 2022
Relationship Leader Predictive Analytics Winter 2023
Grid Leader Predictive Analytics Winter 2023
Europe Leader Embedded Business Intelligence Winter 2023
Relationship Leader Location Intelligence Winter 2023
Results Leader Predictive Analytics Winter 2023
Europe Leader Analytics Platforms Winter 2023
2
Ada
AI Customer Support Agents
Ada is an easy to use customer support automation platform.
Categories
G2 Awards
Best Analytics and AI Products 2022
Grid Leader Chatbots Winter 2023
Grid Leader Customer Self-Service Winter 2023
Grid High performer Chatbots Winter 2023
Europe High performer Customer Self-Service Winter 2023
Grid High performer Customer Self-Service Winter 2023
Grid Leader Chatbots Fall 2022
3
Qualified
Conversational Marketing
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Krai
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Krai
Categories
G2 Awards
Best Analytics and AI Products 2022
Fastest Growing Products 2022
Momentum Leader Conversational Marketing Winter 2023
Usability Leader Bot Platforms Winter 2023
Relationship Leader Chatbots Winter 2023
Implementation Leader Chatbots Winter 2023
Results Leader Buyer Intent Data Providers Winter 2023
4
SAP Analytics Cloud
Analytics Platforms
SAP Analytics Cloud is a multi-cloud solution built for software as a service (SaaS) that provides all analytics and planning capabilities – business intelligence (BI), augmented and predictive analytics, and extended planning and analysis – for all users in one offering.
SAP Analytics Cloud is a multi-cloud solution built for software as a service (SaaS) that provides all analytics and planning capabilities – business intelligence (BI), augmented and predictive analytics, and extended planning and analysis – for all users in one offering.
Categories
G2 Awards
Best Analytics and AI Products 2022
Best EMEA Sellers 2022
Best Global Sellers 2022
Fastest Growing Products 2022
Asia Pacific Leader FP&A (Financial Planning & Analysis) Winter 2023
Grid Leader Predictive Analytics Winter 2023
Grid Leader FP&A (Financial Planning & Analysis) Winter 2023
Asia Pacific Leader Analytics Platforms Winter 2023
5
Haptik
AI Customer Support Agents
Customer care chat on your website, mobile app and messaging channels, using AI to lighten the load on your live agents via one seamless system.
Categories
G2 Awards
Best Analytics and AI Products 2022
Best India Sellers 2022
Asia Pacific High performer Conversational Marketing Winter 2023
Grid Leader Bot Platforms Winter 2023
Asia High performer Conversational Marketing Winter 2023
Asia High performer Live Chat Winter 2023
Grid High performer Conversational Marketing Winter 2023
6
Looker
Analytics Platforms
Looker supports a discovery-driven culture throughout the organization; its web-based data discovery platform provides the power and finesse required by data analysts while empowering business users throughout the organization to find their own answers.
Categories
G2 Awards
Best Global Sellers 2022
Best Analytics and AI Products 2022
Relationship Leader Analytics Platforms Winter 2023
Implementation Leader Business Intelligence Winter 2023
Relationship Leader Embedded Business Intelligence Winter 2023
Implementation Leader Embedded Business Intelligence Winter 2023
Relationship Leader Digital Analytics Winter 2023
United Kingdom High performer Marketing Analytics Winter 2023
7
Sisense
Embedded Business Intelligence
Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze complex data, covering the full scope of analysis from data integration to visualization.
Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze complex data, covering the full scope of analysis from data integration to visualization.
Categories
G2 Awards
Best Analytics and AI Products 2022
Grid Leader Embedded Business Intelligence Winter 2023
United Kingdom Leader Embedded Business Intelligence Winter 2023
Grid Leader Business Intelligence Winter 2023
Europe Leader Embedded Business Intelligence Winter 2023
8
Verloop.io
Bot Platforms
Verloop.io is a live-chat platform with a suite of automation like lead generation, demo booking and E-commerce to automate customer support and engagement.
Verloop.io is a live-chat platform with a suite of automation like lead generation, demo booking and E-commerce to automate customer support and engagement.
Categories
G2 Awards
Best Analytics and AI Products 2022
Usability Leader Bot Platforms Winter 2023
Implementation Leader Conversational Support Winter 2023
Implementation Leader Bot Platforms Winter 2023
Momentum Leader Bot Platforms Winter 2023
Usability Leader Conversational Support Winter 2023
9
Sigma
Analytics Platforms
Give business teams the freedom to analyze cloud data in real time without limits. Sigma provides the full power of SQL without coding, cloud flexibility, and an intuitive spreadsheet interface.
Give business teams the freedom to analyze cloud data in real time without limits. Sigma provides the full power of SQL without coding, cloud flexibility, and an intuitive spreadsheet interface.
Categories
G2 Awards
Best Analytics and AI Products 2022
Momentum Leader Embedded Business Intelligence Winter 2023
Momentum Leader Analytics Platforms Winter 2023
Relationship Leader Embedded Business Intelligence Winter 2023
Grid Leader Embedded Business Intelligence Winter 2023
Grid Leader Analytics Platforms Winter 2023
10
QlikView
Analytics Platforms
The modern analytics era truly began with the launch of QlikView, our classic analytics solution, and the game-changing Associative engine it is built on. It revolutionized the way organizations use data with intuitive visual discovery that put business intelligence in the hands of more people than
The modern analytics era truly began with the launch of QlikView, our classic analytics solution, and the game-changing Associative engine it is built on. It revolutionized the way organizations use data with intuitive visual discovery that put business intelligence in the hands of more people than
Categories
G2 Awards
Best Global Sellers 2022
Best Analytics and AI Products 2022
Grid Leader Location Intelligence Winter 2023
Grid Leader Embedded Business Intelligence Winter 2023
Grid Leader Business Intelligence Winter 2023
Grid Leader Analytics Platforms Winter 2023
11
Tableau
Analytics Platforms
Tableau Server is a business intelligence application that provides browser-based analytics anyone can learn and use.
Tableau Server is a business intelligence application that provides browser-based analytics anyone can learn and use.
Categories
G2 Awards
Best Global Sellers 2022
Best Analytics and AI Products 2022
Grid Leader Predictive Analytics Winter 2023
Grid Leader Analytics Platforms Winter 2023
Asia Pacific Leader Analytics Platforms Winter 2023
Grid Leader Analytics Platforms Fall 2022
Asia Pacific Leader Analytics Platforms Fall 2022
12
IBM watsonx Assistant
Bot Platforms
IBM watsonx Assistant is a virtual assistant platform that uses artificial intelligence (AI) techniques, such as natural language understanding and machine learning, to automate interactions with customers helping them resolve issues via virtual agents/chat bots across digital and voice channels.
IBM watsonx Assistant is a virtual assistant platform that uses artificial intelligence (AI) techniques, such as natural language understanding and machine learning, to automate interactions with customers helping them resolve issues via virtual agents/chat bots across digital and voice channels.
Categories
G2 Awards
Best Analytics and AI Products 2022
Grid Leader Bot Platforms Winter 2023
Grid Leader Other AI Agents Winter 2023
Grid Leader Bot Platforms Fall 2022
Grid Leader Bot Platforms Summer 2022
Grid Leader Bot Platforms Spring 2022
13
IBM Cognos Analytics
Analytics Platforms
IBM® Cognos® Analytics offers smarter, self-service capabilities so you can quickly gain insight and act on it. The solution empowers business users to create and personalize dashboards and reports on their own - while providing IT with a scalable solution that is available on premises or on the clo
IBM® Cognos® Analytics offers smarter, self-service capabilities so you can quickly gain insight and act on it. The solution empowers business users to create and personalize dashboards and reports on their own - while providing IT with a scalable solution that is available on premises or on the clo
Categories
G2 Awards
Best Analytics and AI Products 2022
Asia Pacific Leader Analytics Platforms Winter 2023
Asia Pacific Leader Analytics Platforms Fall 2022
Asia Pacific Leader Analytics Platforms Summer 2022
Asia Pacific Leader Analytics Platforms Spring 2022
14
IBM SPSS Modeler
Predictive Analytics
IBM SPSS Modeler is an extensive predictive analytics platform that is designed to bring predictive intelligence to decisions made by individuals, groups, systems and the enterprise.
IBM SPSS Modeler is an extensive predictive analytics platform that is designed to bring predictive intelligence to decisions made by individuals, groups, systems and the enterprise.
Categories
G2 Awards
Best Analytics and AI Products 2022
Grid High performer Predictive Analytics Winter 2023
Grid Leader Predictive Analytics Winter 2023
Grid Leader Data Science and Machine Learning Platforms Winter 2023
Grid Leader Predictive Analytics Fall 2022
Grid Leader Data Science and Machine Learning Platforms Fall 2022
Grid Leader Predictive Analytics Summer 2022
Grid Leader Data Science and Machine Learning Platforms Summer 2022
Grid Leader Data Science and Machine Learning Platforms Spring 2022
15
Zoho Analytics
Analytics Platforms
Zoho Analytics (previously, Zoho Reports) is a self-service BI and data analytics software that lets you create visually appealing data visualizations and insightful dashboards in minutes.
Zoho Analytics (previously, Zoho Reports) is a self-service BI and data analytics software that lets you create visually appealing data visualizations and insightful dashboards in minutes.
Categories
G2 Awards
Best Analytics and AI Products 2022
Best Global Sellers 2022
Implementation Leader Analytics Platforms Winter 2023
Momentum Leader Embedded Business Intelligence Winter 2023
Grid Leader Embedded Business Intelligence Winter 2023
Grid Leader Analytics Platforms Winter 2023
Grid Leader Business Intelligence Winter 2023
Grid Leader Embedded Business Intelligence Spring 2022
Grid Leader Analytics Platforms Spring 2022
Grid Leader Business Intelligence Spring 2022
16
Amazon QuickSight
Analytics Platforms
Amazon QuickSight is a cloud-based business intelligence (BI) service that help employees to build visualizations, perform ad-hoc analysis, and quickly get business insights from their data.
Amazon QuickSight is a cloud-based business intelligence (BI) service that help employees to build visualizations, perform ad-hoc analysis, and quickly get business insights from their data.
Categories
G2 Awards
Best Global Sellers 2022
Best Analytics and AI Products 2022
India Leader Analytics Platforms Winter 2023
Asia Pacific Leader Analytics Platforms Winter 2023
Momentum Leader Embedded Business Intelligence Winter 2023
Grid Leader Embedded Business Intelligence Winter 2023
Momentum Leader Analytics Platforms Winter 2023
Grid Leader Analytics Platforms Winter 2023
Grid Leader Business Intelligence Winter 2023
17
Oracle Analytics Cloud
Analytics Platforms
Comprehensive suite of enterprise BI and Analytics products, delivering the full range of reporting and analysis capabilities including interactive dashboards.
Comprehensive suite of enterprise BI and Analytics products, delivering the full range of reporting and analysis capabilities including interactive dashboards.
Categories
G2 Awards
Best Analytics and AI Products 2022
Best Global Sellers 2022
Asia Pacific Leader Analytics Platforms Fall 2022
Grid Leader Embedded Business Intelligence Summer 2022
Asia Pacific Leader Analytics Platforms Summer 2022
18
ibi WebFOCUS
Analytics Platforms
Makers of business intelligence (BI), data integrity, and integration software: WebFOCUS & iWay Software. Tens of thousands of customers, decades of experience.
Makers of business intelligence (BI), data integrity, and integration software: WebFOCUS & iWay Software. Tens of thousands of customers, decades of experience.
Categories
G2 Awards
Best Analytics and AI Products 2022
Relationship Leader Predictive Analytics Winter 2023
Grid High performer Predictive Analytics Winter 2023
Grid High performer Analytics Platforms Winter 2023
Grid Leader Analytics Platforms Winter 2023
Grid Leader Predictive Analytics Fall 2022
Grid High performer Analytics Platforms Fall 2022
19
Zendesk Support Suite
Help Desk
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories
G2 Awards
Best Global Sellers 2022
Best Small Business Products 2022
Best Collaboration and Productivity Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Analytics and AI Products 2022
Highest Satisfaction Products 2022
Momentum Leader Social Customer Service Winter 2023
Grid Leader Chatbots Winter 2023
20
Intercom
Live Chat
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actiona
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actiona
Categories
G2 Awards
Best Small Business Products 2022
Best Global Sellers 2022
Highest Satisfaction Products 2022
Best Analytics and AI Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Usability Leader Digital Adoption Platform Winter 2023
Results Leader Digital Adoption Platform Winter 2023
Latin America Leader Live Chat Winter 2023
Grid Leader Digital Adoption Platform Winter 2023
21
Tidio
Live Chat
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media ch
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media ch
Categories
G2 Awards
Best EMEA Sellers 2022
Highest Satisfaction Products 2022
Best Global Sellers 2022
Best Analytics and AI Products 2022
Best Small Business Products 2022
Best Software Products 2022
Implementation Leader Chatbots Winter 2023
ANZ Leader Live Chat Winter 2023
Relationship Leader Customer Self-Service Winter 2023
United Kingdom Leader Chatbots Winter 2023
22
Birdeye
Online Reputation Management
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow
Categories
G2 Awards
Best Global Sellers 2022
Best Marketing Products 2022
Best Analytics and AI Products 2022
Best Software Products 2022
Implementation Leader Local SEO Winter 2023
Grid Leader Feedback Analytics Winter 2023
Relationship Leader Experience Management Winter 2023
Implementation Leader Feedback Analytics Winter 2023
Relationship Leader Conversational Support Winter 2023
Usability Leader Customer Advocacy Winter 2023
23
Appy Pie
Drag and Drop App Builder
Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.
Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.
Categories
G2 Awards
Best India Sellers 2022
Best Analytics and AI Products 2022
Best Global Sellers 2022
Best Development Products 2022
Asia Pacific Leader Drag and Drop App Builder Winter 2023
Grid Leader Drag and Drop App Builder Winter 2023
Relationship Leader iPaaS Winter 2023
Usability Leader iPaaS Winter 2023
Relationship Leader Drag and Drop App Builder Winter 2023
24
Canva
Display Ad Design
Canva is an online design and publishing platform that provides user friendly design tools for non-designers.
Categories
G2 Awards
Best Design Products 2022
Best Global Sellers 2022
Best ANZ Sellers 2022
Best Analytics and AI Products 2022
Results Leader Display Ad Design Winter 2023
Relationship Leader Business Intelligence Winter 2023
Grid Leader Data Visualization Winter 2023
Results Leader Data Visualization Winter 2023
Momentum Leader Data Visualization Winter 2023
Implementation Leader Data Visualization Winter 2023
25
Tableau Desktop
Analytics Platforms
Tableau Desktop lets you drag & drop to analyze data. You can connect to data in a few clicks, visualize and create interactive dashboards with a few more.
Tableau Desktop lets you drag & drop to analyze data. You can connect to data in a few clicks, visualize and create interactive dashboards with a few more.
Categories
G2 Awards
Best Global Sellers 2022
Best Analytics and AI Products 2022
Relationship Leader Analytics Platforms Winter 2023
Grid Leader Analytics Platforms Winter 2023
India Leader Analytics Platforms Winter 2023
Implementation Leader Analytics Platforms Winter 2023
Asia Pacific Leader Analytics Platforms Winter 2023
26
Drift
Conversational Marketing
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe
Categories
G2 Awards
Best Global Sellers 2022
Best Analytics and AI Products 2022
Implementation Leader Bot Platforms Winter 2023
Implementation Leader Digital Experience Platforms (DXP) Winter 2023
Grid Leader Bot Platforms Winter 2023
Results Leader Conversational Support Winter 2023
Grid Leader Chatbots Winter 2023
Grid Leader Conversational Marketing Winter 2023
United Kingdom High performer Customer Self-Service Winter 2023
27
Esri ArcGIS
GIS
Esri ArcGIS connects maps, apps, data, and people so you can make smarter, faster decisions. It gives everyone in your organization the ability to discover, use, make, and share maps from any device, anywhere, anytime.
Esri ArcGIS connects maps, apps, data, and people so you can make smarter, faster decisions. It gives everyone in your organization the ability to discover, use, make, and share maps from any device, anywhere, anytime.
Categories
G2 Awards
Best CAD and PLM Products 2022
Best Analytics and AI Products 2022
Grid Leader GIS Winter 2023
Grid Leader Location Intelligence Winter 2023
28
SAP HANA Cloud
Relational Databases
SAP HANA Cloud is the cloud-native data foundation of SAP Business Technology Platform, it stores, processes and analyzes data in real time at petabyte scale and converges multiple data types in a single system while managing it more efficiently with integrated multitier storage.
SAP HANA Cloud is the cloud-native data foundation of SAP Business Technology Platform, it stores, processes and analyzes data in real time at petabyte scale and converges multiple data types in a single system while managing it more efficiently with integrated multitier storage.
Categories
G2 Awards
Best Analytics and AI Products 2022
Best EMEA Sellers 2022
Best IT Infrastructure Products 2022
Best Global Sellers 2022
Grid Leader Data Virtualization Winter 2023
Momentum Leader Data Virtualization Winter 2023
Relationship Leader Data Virtualization Winter 2023
Europe Leader Relational Databases Winter 2023
Grid Leader Relational Databases Winter 2023
29
Genesys DX
Live Chat
Engage 24/7 on the channels customers prefer, including chatbots, web messaging, live chat, email, SMS, Facebook Messenger, Instagram and more. With Genesys DX, you can always be available across all channels through one integrated system. Make it easy for your customers to find answers on their own
Engage 24/7 on the channels customers prefer, including chatbots, web messaging, live chat, email, SMS, Facebook Messenger, Instagram and more. With Genesys DX, you can always be available across all channels through one integrated system. Make it easy for your customers to find answers on their own
Categories
G2 Awards
Best Analytics and AI Products 2022
Grid Leader Other AI Agents Fall 2022
Implementation Leader Other AI Agents Fall 2022
Asia High performer Live Chat Fall 2022
Grid Leader Live Chat Fall 2022
Asia High performer Customer Self-Service Fall 2022
Grid Leader Customer Self-Service Fall 2022
Grid Leader Other AI Agents Summer 2022
30
Descript
Video Editing
Descript is an audio word processing platform that enables editor and producers to edit sound files while a writer would edit its lyrics.
Descript is an audio word processing platform that enables editor and producers to edit sound files while a writer would edit its lyrics.
Categories
G2 Awards
Best Global Sellers 2022
Best Design Products 2022
Best Analytics and AI Products 2022
Momentum Leader Audio Editing Winter 2023
Usability Leader Audio Editing Winter 2023
Implementation Leader Text to Speech Winter 2023
Implementation Leader Natural Language Processing (NLP) Winter 2023
Relationship Leader Audio Editing Winter 2023
31
Yext
Multi-Location Marketing Platforms
Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.
Categories
G2 Awards
Best Analytics and AI Products 2022
Best Marketing Products 2022
Best Commerce Products 2022
Usability Leader Local Marketing Winter 2023
Grid Leader Local Marketing Winter 2023
Grid Leader E-Commerce Search Winter 2023
Relationship Leader Store Locator Winter 2023
Relationship Leader Local Listing Management Winter 2023
32
MATLAB
Data Science and Machine Learning Platforms
MATLAB is a programming, modeling and simulation tool developed by MathWorks.
G2 Awards
Best CAD and PLM Products 2022
Best Analytics and AI Products 2022
Grid Leader Data Science and Machine Learning Platforms Winter 2023
Grid Leader Simulation & CAE Winter 2023
Asia Leader Simulation & CAE Winter 2023
Relationship Leader Data Science and Machine Learning Platforms Winter 2023
Relationship Leader Simulation & CAE Winter 2023
33
Microsoft Power BI
Analytics Platforms
Power BI Desktop is part of the Power BI product suite. Use Power BI Desktop to create and distribute BI content. To monitor key data and share dashboards and reports, use the Power BI web service. To view and interact with your data on any mobile device, get the Power BI Mobile app on the AppStore,
Power BI Desktop is part of the Power BI product suite. Use Power BI Desktop to create and distribute BI content. To monitor key data and share dashboards and reports, use the Power BI web service. To view and interact with your data on any mobile device, get the Power BI Mobile app on the AppStore,
Categories
G2 Awards
Best Global Sellers 2022
Best Analytics and AI Products 2022
India Leader Analytics Platforms Winter 2023
Middle East & Africa Leader Analytics Platforms Winter 2023
Asia Pacific Leader Analytics Platforms Winter 2023
Implementation Leader Analytics Platforms Winter 2023
Relationship Leader Analytics Platforms Winter 2023
Momentum Leader Analytics Platforms Winter 2023
Results Leader Analytics Platforms Winter 2023
34
Algolia
Enterprise Search Software
Algolia is an API built for developers that delivers relevant results in your mobile apps and websites from the first keystroke.
Algolia is an API built for developers that delivers relevant results in your mobile apps and websites from the first keystroke.
Categories
G2 Awards
Best Commerce Products 2022
Best Analytics and AI Products 2022
Grid Leader E-Commerce Search Winter 2023
Implementation Leader Enterprise Search Software Winter 2023
Relationship Leader Enterprise Search Software Winter 2023
Usability Leader Enterprise Search Software Winter 2023
Results Leader Enterprise Search Software Winter 2023
35
Landbot
Chatbots
Turn a Landing Page into a Conversational Experience. Add a conversation to your website.
Turn a Landing Page into a Conversational Experience. Add a conversation to your website.
Categories
G2 Awards
Best Analytics and AI Products 2022
Europe High performer Chatbots Winter 2023
United Kingdom High performer Chatbots Winter 2023
Europe Leader No-Code Development Platforms Winter 2023
Europe Leader Lead Capture Winter 2023
Middle East & Africa High performer Chatbots Winter 2023
Grid Leader Chatbots Winter 2023
Europe High performer Conversational Marketing Winter 2023
36
Customers.ai
Lead Intelligence
Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands o
Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands o
Categories
G2 Awards
Best Analytics and AI Products 2022
Relationship Leader Conversational Marketing Winter 2023
Usability Leader Conversational Marketing Winter 2023
Usability Leader Chatbots Winter 2023
Relationship Leader Chatbots Winter 2023
37
FreshChat
Live Chat
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Categories
G2 Awards
Best India Sellers 2022
Best Analytics and AI Products 2022
Best Global Sellers 2022
Implementation Leader Conversational Marketing Winter 2023
Southeast Asia Leader Live Chat Winter 2023
Latin America Leader Live Chat Winter 2023
United Kingdom Leader Live Chat Winter 2023
Asia Leader Live Chat Winter 2023
Grid Leader Customer Self-Service Winter 2023
Grid Leader Conversational Marketing Winter 2023
Asia Pacific Leader Live Chat Winter 2023
38
Intel(R) Data Analytics Acceleration Library
Machine Learning
Intel Data Analytics Acceleration Library (or Intel DAAL) is a software development library that is highly optimized for Intel architecture processors it provides building blocks for all data analytics stages, from data preparation to data mining and machine learning.
Intel Data Analytics Acceleration Library (or Intel DAAL) is a software development library that is highly optimized for Intel architecture processors it provides building blocks for all data analytics stages, from data preparation to data mining and machine learning.
Categories
G2 Awards
Best Analytics and AI Products 2022
Grid Leader Machine Learning Winter 2023
Grid Leader Machine Learning Fall 2022
Grid Leader Machine Learning Summer 2022
Grid Leader Machine Learning Spring 2022
39
Bloomreach
Marketing Automation
Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale o
Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale o
Categories
G2 Awards
Best Content Management Products 2022
Best Commerce Products 2022
Best Analytics and AI Products 2022
Europe Leader E-Commerce Personalization Winter 2023
United Kingdom Leader Customer Data Platform (CDP) Winter 2023
Europe Leader Customer Data Platform (CDP) Winter 2023
Relationship Leader Marketing Automation Winter 2023
Momentum Leader Digital Experience Platforms (DXP) Winter 2023
Grid Leader Customer Data Platform (CDP) Winter 2023
40
Looker Studio
Data Visualization
Google Data Studio (beta) turns your data into informative dashboards and reports that are easy to read, easy to share, and fully customizable. Start telling great stories with your data and make better business decisions.
Google Data Studio (beta) turns your data into informative dashboards and reports that are easy to read, easy to share, and fully customizable. Start telling great stories with your data and make better business decisions.
Categories
G2 Awards
Best Analytics and AI Products 2022
Best Global Sellers 2022
Asia Pacific Leader Data Visualization Winter 2023
Grid Leader Data Visualization Winter 2023
Momentum Leader Data Visualization Winter 2023
Grid Leader Business Intelligence Winter 2023
Europe Leader Data Visualization Winter 2023
41
IBM SPSS Statistics
Statistical Analysis
IBM SPSS Statistics is an integrated family of products that addresses the entire analytical process, from planning to data collection to analysis, reporting and deployment.
IBM SPSS Statistics is an integrated family of products that addresses the entire analytical process, from planning to data collection to analysis, reporting and deployment.
Categories
G2 Awards
Best Analytics and AI Products 2022
Relationship Leader Statistical Analysis Winter 2023
Grid Leader Statistical Analysis Winter 2023
Momentum Leader Statistical Analysis Winter 2023
Grid Leader Statistical Analysis Fall 2022
42
Whatagraph
Data Visualization
Whatagraph is helping marketing agencies, SEO experts and every business owner in the world get a quick overview of website performance by creating insightful infographics and sending them straight to the e-mail.
Whatagraph is helping marketing agencies, SEO experts and every business owner in the world get a quick overview of website performance by creating insightful infographics and sending them straight to the e-mail.
Categories
G2 Awards
Best EMEA Sellers 2022
Best Analytics and AI Products 2022
Fastest Growing Products 2022
Grid Leader Business Intelligence Winter 2023
Europe Leader Data Visualization Winter 2023
Grid Leader Data Visualization Winter 2023
Asia Pacific High performer Data Visualization Winter 2023
Middle East & Africa High performer Marketing Analytics Winter 2023
Momentum Leader Data Visualization Winter 2023
43
Zoom Virtual Agent
Chatbots
Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a high
Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a high
Categories
G2 Awards
Best Analytics and AI Products 2022
Best Global Sellers 2022
Grid Leader Chatbots Winter 2023
Grid Leader Customer Self-Service Winter 2023
Momentum Leader Customer Self-Service Winter 2023
Grid Leader Chatbots Fall 2022
Grid Leader Customer Self-Service Fall 2022
44
OpenVino
Other Analytics
Accelerate development of high-performance computer vision and deep learning inference on Intel® technology-based platforms. OpenVINO™ Pro for Enterprise offers support, added services, and exclusive access to future code releases.
Accelerate development of high-performance computer vision and deep learning inference on Intel® technology-based platforms. OpenVINO™ Pro for Enterprise offers support, added services, and exclusive access to future code releases.
Categories
G2 Awards
Best Analytics and AI Products 2022
45
Spotfire
Data Visualization
Self-service data discovery. Fastest to actionable insight. Collaborative, predictive, event-driven data analysis - free from IT.
Self-service data discovery. Fastest to actionable insight. Collaborative, predictive, event-driven data analysis - free from IT.
Categories
G2 Awards
Best Analytics and AI Products 2022
Grid Leader Stream Analytics Winter 2023
Europe Leader Analytics Platforms Winter 2023
Asia Pacific Leader Analytics Platforms Winter 2023
Grid Leader Analytics Platforms Winter 2023
Grid Leader Stream Analytics Fall 2022
Asia Pacific Leader Analytics Platforms Fall 2022
46
Salesforce CRM Analytics (formerly Tableau CRM)
Analytics Platforms
Business intelligence software for the everyday business user. Unlock the power of your Salesforce data with Wave Analytics.
Business intelligence software for the everyday business user. Unlock the power of your Salesforce data with Wave Analytics.
Categories
G2 Awards
Best Global Sellers 2022
Best Analytics and AI Products 2022
Asia Pacific Leader Analytics Platforms Winter 2023
Grid Leader Analytics Platforms Winter 2023
Asia Pacific Leader Analytics Platforms Fall 2022
Grid Leader Analytics Platforms Fall 2022
Asia Pacific Leader Analytics Platforms Summer 2022
Grid Leader Analytics Platforms Summer 2022
47
Synthesia
Video Editing
Create AI videos by simply typing in text. Easy to use, cheap and scalable. Make engaging videos with human presenters — directly from your browser. Free demo.
Create AI videos by simply typing in text. Easy to use, cheap and scalable. Make engaging videos with human presenters — directly from your browser. Free demo.
Categories
G2 Awards
Best Analytics and AI Products 2022
Momentum Leader Video Editing Winter 2023
Grid Leader Text to Speech Winter 2023
Usability Leader Natural Language Processing (NLP) Winter 2023
Grid Leader Natural Language Processing (NLP) Winter 2023
Relationship Leader Natural Language Processing (NLP) Winter 2023
48
Botmaker
Chatbots
Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk o
Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk o
Categories
G2 Awards
Best Analytics and AI Products 2022
Momentum Leader Communication Platform as a Service (CPaaS) Winter 2023
Momentum Leader Chatbots Winter 2023
Grid High performer Communication Platform as a Service (CPaaS) Winter 2023
Grid Leader Communication Platform as a Service (CPaaS) Winter 2023
Grid High performer Chatbots Winter 2023
Momentum Leader Communication Platform as a Service (CPaaS) Fall 2022
Momentum Leader Chatbots Fall 2022
49
Infor Birst
Analytics Platforms
Infor Birst provides an integrated Business Intelligence platform, designed for both Cloud delivery and on-premise deployment as a software appliance.
Infor Birst provides an integrated Business Intelligence platform, designed for both Cloud delivery and on-premise deployment as a software appliance.
Categories
G2 Awards
Best Analytics and AI Products 2022
50
Userlike
Live Chat
Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need
Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need
Categories
G2 Awards
Best Analytics and AI Products 2022
Germany Leader Live Chat Winter 2023
Europe Leader Live Chat Winter 2023
Europe High performer Conversational Support Winter 2023
Europe High performer Social Customer Service Winter 2023
Implementation Leader Live Chat Winter 2023
Grid High performer Conversational Support Winter 2023
Implementation Leader Conversational Support Winter 2023
Grid Leader Live Chat Winter 2023
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2021. Other G2 reports might include more or less data which would potentially show different rankings for software sellers and software products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with sellers and organizations to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2022 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
There are a few changes to G2's Best Software Lists this year. To be more inclusive of software sellers and products, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. Being eligible of course does not guarantee inclusion on a list.
We also added new persona-based lists, such as "Best software for professionals in marketing." Net-new categories this year that enable greater segmentation include those for:
- CAD & PLM Products
- Collaboration & Productivity Products
- Commerce Products
- Content Management Products
- Design Products
- Development Products
- IT Infrastructure Products
- Office Products
- Security Products
