Best Small Business Products
2022
Nothing but the best software. Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace.
G2 is proud to share our 2022 list of the Best Small Business Products
Each day, new and returning users visit G2 to leverage our growing community of trusted reviewers to feel empowered to make intelligent software buying decisions for their business.
Top Small Business Product awards are earned by software products and companies that provide best-in-class customer service products and experiences for their customers.
Check out our FAQs to learn more.
Award-Winning Best Small Business Product Categories Include:
1
Zendesk Support Suite
Help Desk
Zendesk Support Suite
View profileProvide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories
G2 Awards
Best Small Business Products 2022
Best Collaboration and Productivity Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Analytics and AI Products 2022
Highest Satisfaction Products 2022
Grid Leader Proactive Notification Winter 2023
2
Gusto
Payroll
Payroll, benefits, and HR made refreshingly easy.
Categories
G2 Awards
Best Small Business Products 2022
Best Software Products 2022
Best HR Products 2022
Highest Satisfaction Products 2022
Implementation Leader Benefits Administration Winter 2023
Implementation Leader Core HR Winter 2023
Implementation Leader Contractor Payments Winter 2023
3
Amplitude Analytics
Product Analytics
Amplitude is an analytics solution built for modern product teams.
Categories
G2 Awards
Best Software Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Highest Satisfaction Products 2022
Relationship Leader Mobile App Analytics Winter 2023
Middle East Leader Mobile App Analytics Winter 2023
Grid Leader Mobile App Analytics Winter 2023
4
Gong
Conversation Intelligence
Gong
View profileThe patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
Categories
G2 Awards
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Sales Products 2022
Fastest Growing Products 2022
Grid Leader Sales Coaching Winter 2023
5
RUN Powered by ADP
Payroll
RUN Powered by ADP
View profileWhether you’ve been in business for 25 years or you’re just getting started, RUN Powered by ADP® can help. They've spent countless hours — and burned through even more cups of coffee — building a smarter, simpler, and more affordable payroll, tax and HR solution to help you get back to the work that
Whether you’ve been in business for 25 years or you’re just getting started, RUN Powered by ADP® can help. They've spent countless hours — and burned through even more cups of coffee — building a smarter, simpler, and more affordable payroll, tax and HR solution to help you get back to the work that
Categories
G2 Awards
Best Small Business Products 2022
Best HR Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Usability Leader HR Service Delivery Winter 2023
Results Leader HR Service Delivery Winter 2023
6
HubSpot Sales Hub
CRM
HubSpot Sales Hub
View profileSupercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams.
Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams.
Categories
G2 Awards
Best Sales Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Office Products 2022
Grid Leader CPQ Winter 2023
Usability Leader CPQ Winter 2023
Usability Leader Visitor Identification Winter 2023
7
Miro
Visual Collaboration Platforms
Miro
View profileMiro offers a complete set of tools to support product development workflows, scaled frameworks, and full-scale Agile transformation. Miro’s built in capabilities for estimations, dependency mapping, private retrospectives, and scaled product planning are complemented by powerful two-way sync with J
Miro offers a complete set of tools to support product development workflows, scaled frameworks, and full-scale Agile transformation. Miro’s built in capabilities for estimations, dependency mapping, private retrospectives, and scaled product planning are complemented by powerful two-way sync with J
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Design Products 2022
Highest Satisfaction Products 2022
Momentum Leader Visual Collaboration Platforms Winter 2023
8
Mixpanel
Product Analytics
Mixpanel
View profileMixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.
Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.
Categories
G2 Awards
Best Software Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Mid-Market Products 2022
Best Commerce Products 2022
Grid Leader E-Commerce Analytics Winter 2023
Results Leader Product Analytics Winter 2023
Relationship Leader Product Analytics Winter 2023
9
Lucidspark
Visual Collaboration Platforms
Lucidspark
View profileLucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brainstorm and collaborate as a team in real time, no matter where you are. Lucidspark helps people organize notes and scribbles and turn them into presentation-ready concepts. When it’s time for next steps, teams ca
Lucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brainstorm and collaborate as a team in real time, no matter where you are. Lucidspark helps people organize notes and scribbles and turn them into presentation-ready concepts. When it’s time for next steps, teams ca
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Implementation Leader Visual Collaboration Platforms Winter 2023
10
Stack Overflow for Teams
Knowledge Base
Stack Overflow for Teams
View profileStack Overflow for Teams is a knowledge sharing and collaboration platform that helps teams solve challenges at each stage of the development lifecycle. Access the knowledge you need, when you need it, to build better products.
Stack Overflow for Teams is a knowledge sharing and collaboration platform that helps teams solve challenges at each stage of the development lifecycle. Access the knowledge you need, when you need it, to build better products.
Categories
G2 Awards
Best Small Business Products 2022
Best Content Management Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Momentum Leader Q&A Platforms Winter 2023
Grid Leader Q&A Platforms Winter 2023
Grid Leader Knowledge Management Winter 2023
11
Stadium | SnackMagic | SwagMagic
Direct Mail Automation
Stadium | SnackMagic | SwagMagic
View profileStadium is a holistic global gifting, rewards, and swag platform. With our range of ready-made templates, you’ll be able to create a fully customizable and global shop in just minutes. Get total customization with your shop—edit your shop’s logo, add a banner, edit your shop’s catalog, and more. Che
Stadium is a holistic global gifting, rewards, and swag platform. With our range of ready-made templates, you’ll be able to create a fully customizable and global shop in just minutes. Get total customization with your shop—edit your shop’s logo, add a banner, edit your shop’s catalog, and more. Che
Categories
G2 Awards
Best Small Business Products 2022
Highest Satisfaction Products 2022
Grid Leader Direct Mail Automation Winter 2023
Usability Leader Direct Mail Automation Winter 2023
Results Leader Direct Mail Automation Winter 2023
12
Zoho Desk
Help Desk
Zoho Desk
View profileZoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Southeast Asia Leader Help Desk Winter 2023
Italy Leader Help Desk Winter 2023
Latin America Leader Help Desk Winter 2023
Asia Leader Live Chat Winter 2023
ANZ Leader Customer Self-Service Winter 2023
13
Hootsuite
Social Media Management
Hootsuite
View profileHootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relati
Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relati
Categories
G2 Awards
Best Small Business Products 2022
Best Marketing Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Grid Leader Social Media Listening Tools Winter 2023
Implementation Leader Social Media Analytics Winter 2023
Implementation Leader Social Media Listening Tools Winter 2023
14
HubSpot Marketing Hub
Marketing Automation
HubSpot Marketing Hub
View profileMarketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Categories
G2 Awards
Best Marketing Products 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Best Enterprise Products 2022
Grid Leader Social Media Advertising Winter 2023
Grid Leader Social Media Management Winter 2023
15
Intercom
Live Chat
Intercom
View profileIntercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actiona
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actiona
Categories
G2 Awards
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Analytics and AI Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Implementation Leader Digital Adoption Platform Winter 2023
Implementation Leader Conversational Marketing Winter 2023
Usability Leader Digital Adoption Platform Winter 2023
Results Leader Digital Adoption Platform Winter 2023
16
Paychex
Payroll
Paychex
View profilePaychex reduces the complexity and risk of running your own payroll, while ensuring greater accuracy with up-to-date tax rates and regulatory information.
Paychex reduces the complexity and risk of running your own payroll, while ensuring greater accuracy with up-to-date tax rates and regulatory information.
Categories
G2 Awards
Best HR Products 2022
Best Small Business Products 2022
Best Software Products 2022
Grid Leader Benefits Administration Winter 2023
Grid Leader Payroll Winter 2023
Grid Leader Workforce Management Winter 2023
Grid Leader Onboarding Winter 2023
Grid Leader Core HR Winter 2023
17
Zoho Recruit
Applicant Tracking Systems (ATS)
Zoho Recruit
View profileZoho Recruit takes in-house recruiting to a whole new level. Make your work uncomplicated by sourcing, tracking and hiring your talent - all from one place.
Zoho Recruit takes in-house recruiting to a whole new level. Make your work uncomplicated by sourcing, tracking and hiring your talent - all from one place.
Categories
G2 Awards
Best Small Business Products 2022
Best HR Products 2022
Best Software Products 2022
Middle East & Africa Leader Applicant Tracking Systems (ATS) Winter 2023
Asia Pacific Leader Applicant Tracking Systems (ATS) Winter 2023
Europe Leader Applicant Tracking Systems (ATS) Winter 2023
India Leader Applicant Tracking Systems (ATS) Winter 2023
United Kingdom Leader Applicant Tracking Systems (ATS) Winter 2023
Grid Leader Recruitment Marketing Winter 2023
18
BambooHR
HCM Software
BambooHR
View profileMake a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.
Make a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.
Categories
G2 Awards
Best HR Products 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Relationship Leader Core HR Winter 2023
Implementation Leader Core HR Winter 2023
Usability Leader Applicant Tracking Systems (ATS) Winter 2023
Implementation Leader HCM Software Winter 2023
19
ZoomInfo Sales
Sales Intelligence
ZoomInfo Sales
View profileFind your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.
Find your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.
Categories
G2 Awards
Best Marketing Products 2022
Best Office Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Small Business Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Sales Intelligence Winter 2023
Implementation Leader Marketing Account Intelligence Winter 2023
20
Facebook for Business
Social Media Advertising
Find new customers. Increase sales.
Categories
G2 Awards
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Implementation Leader Social Media Advertising Winter 2023
Results Leader Social Media Advertising Winter 2023
Asia Leader Social Media Advertising Winter 2023
Middle East & Africa Leader Social Media Advertising Winter 2023
Asia Pacific Leader Social Media Advertising Winter 2023
21
Showpad Content
Sales Enablement
Showpad Content
View profileShowpad Content makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales conten
Showpad Content makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales conten
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Usability Leader Content Experience Platforms Winter 2023
Relationship Leader Content Experience Platforms Winter 2023
22
HubSpot Service Hub
Help Desk
HubSpot Service Hub
View profileCustomer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub
Categories
G2 Awards
Best Small Business Products 2022
Best Software Products 2022
Best Collaboration and Productivity Products 2022
Highest Satisfaction Products 2022
Grid Leader Enterprise Feedback Management Winter 2023
Grid Leader Shared Inbox Winter 2023
Usability Leader Enterprise Feedback Management Winter 2023
Implementation Leader Customer Success Winter 2023
23
Chorus by ZoomInfo
Conversation Intelligence
Chorus by ZoomInfo
View profileChorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Categories
G2 Awards
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Sales Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Canada Leader Sales Coaching Winter 2023
Grid Leader Conversation Intelligence Winter 2023
24
Paylocity
Core HR
Paylocity
View profilePaylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement.
Paylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement.
Categories
G2 Awards
Best HR Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Grid Leader Onboarding Winter 2023
Grid Leader Performance Management Winter 2023
Grid Leader Workforce Management Winter 2023
25
Salesloft
Sales Engagement
Salesloft
View profileSalesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Sales Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Small Business Products 2022
Implementation Leader Email Tracking Winter 2023
Implementation Leader Outbound Call Tracking Winter 2023
Results Leader Sales Engagement Winter 2023
26
Smartlook
Session Replay
Smartlook
View profileSmartlook is a tool designed to record the screens of real users on your website. It allows users to see what visitors clicked with their mouse, what they filled into a form field, where they spend most of their time, and how they browse through each page.
Smartlook is a tool designed to record the screens of real users on your website. It allows users to see what visitors clicked with their mouse, what they filled into a form field, where they spend most of their time, and how they browse through each page.
Categories
G2 Awards
Best Small Business Products 2022
Best Marketing Products 2022
Best Development Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Implementation Leader Heatmap Tools Winter 2023
Europe Leader Session Replay Winter 2023
Grid Leader Heatmap Tools Winter 2023
Implementation Leader Digital Analytics Winter 2023
27
Talkdesk
Contact Center
Talkdesk
View profileTalkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed o
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed o
Categories
G2 Awards
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Office Products 2022
Usability Leader Speech Analytics Winter 2023
28
Zoho Social
Social Media Management
Zoho Social
View profileSchedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.
Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.
Categories
G2 Awards
Best Small Business Products 2022
Best Marketing Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Social Media Analytics Winter 2023
Grid Leader Social Media Suites Winter 2023
Asia Leader Social Media Analytics Winter 2023
Asia Leader Social Media Listening Tools Winter 2023
Middle East & Africa Leader Social Media Listening Tools Winter 2023
29
Meltwater
Social Media Listening Tools
Meltwater
View profileManage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.
Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.
Categories
G2 Awards
Best Marketing Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Media Monitoring Winter 2023
Grid Leader PR Analytics Winter 2023
30
Rippling
Core HR
A Single, Modern System for Your Payroll, Benefits, HR & IT.
Categories
G2 Awards
Best Security Products 2022
Best HR Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Grid Leader Corporate Learning Management Systems Winter 2023
Grid Leader Mobile Device Management (MDM) Winter 2023
Results Leader HCM Software Winter 2023
31
Medallia Agent Connect
Contact Center Quality Assurance
Medallia Agent Connect
View profileStella Connect motivates and supercharges the performance of front-line teams through customer-driven ratings and rewards.
Stella Connect motivates and supercharges the performance of front-line teams through customer-driven ratings and rewards.
Categories
G2 Awards
Best Small Business Products 2022
Best Software Products 2022
Grid Leader Contact Center Quality Assurance Winter 2023
Relationship Leader Contact Center Quality Assurance Winter 2023
Implementation Leader Feedback Analytics Winter 2023
Results Leader Feedback Analytics Winter 2023
Results Leader Contact Center Quality Assurance Winter 2023
Grid Leader Feedback Analytics Winter 2023
32
Semrush
SEO Tools
Online Visibility and Content Marketing SaaS Platform
Categories
G2 Awards
Best Marketing Products 2022
Best Small Business Products 2022
Best Software Products 2022
Grid Leader Local Marketing Winter 2023
Implementation Leader Competitive Intelligence Winter 2023
India Leader Marketing Analytics Winter 2023
Europe Leader SEO Tools Winter 2023
33
Bonterra Guided Fundraising (formerly Network for Good)
Donor Management
Bonterra Guided Fundraising (formerly Network for Good)
View profileRefreshingly easy donor management software that fully integrates with best-in class fundraising pages, multi-channel communications, events and auctions - all supported with personal fundraising coaches.
Refreshingly easy donor management software that fully integrates with best-in class fundraising pages, multi-channel communications, events and auctions - all supported with personal fundraising coaches.
Categories
G2 Awards
Best Small Business Products 2022
Best Software Products 2022
Implementation Leader Fundraising Winter 2023
Implementation Leader Donor Management Winter 2023
Relationship Leader Nonprofit Payment Gateway Winter 2023
Grid Leader Nonprofit Payment Gateway Winter 2023
Grid Leader Donor Management Winter 2023
34
ActiveCampaign
Marketing Automation
ActiveCampaign
View profileActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can cr
ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can cr
Categories
G2 Awards
Best Marketing Products 2022
Best Sales Products 2022
Best Commerce Products 2022
Best Small Business Products 2022
Best Office Products 2022
Best Content Management Products 2022
Best Software Products 2022
Grid Leader Pop-Up Builder Winter 2023
United Kingdom Leader Email Template Builder Winter 2023
35
Tidio
Live Chat
Tidio
View profileTidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Analytics and AI Products 2022
Best Small Business Products 2022
Best Software Products 2022
Implementation Leader Chatbots Winter 2023
Africa Leader Live Chat Winter 2023
ANZ Leader Live Chat Winter 2023
Middle East & Africa Leader Chatbots Winter 2023
36
Google Analytics
Digital Analytics
Google Analytics
View profileGoogle Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.
Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.
Categories
G2 Awards
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Best Software Products 2022
Usability Leader Content Analytics Winter 2023
Results Leader Content Analytics Winter 2023
Relationship Leader Content Analytics Winter 2023
Implementation Leader Content Analytics Winter 2023
37
Asana
Project Collaboration
Asana
View profileAsana helps teams orchestrate their work, from small projects to strategic initiatives. Headquartered in San Francisco, CA, Asana has more than 139,000 paying customers and millions of free organizations across 200 countries. Global customers such as Amazon, Japan Airlines, Sky, and Affirm rely on A
Asana helps teams orchestrate their work, from small projects to strategic initiatives. Headquartered in San Francisco, CA, Asana has more than 139,000 paying customers and millions of free organizations across 200 countries. Global customers such as Amazon, Japan Airlines, Sky, and Affirm rely on A
Categories
G2 Awards
Best Project Management Products 2022
Best Small Business Products 2022
Best Content Management Products 2022
Best Software Products 2022
Implementation Leader Online Proofing Winter 2023
Relationship Leader Workflow Management Winter 2023
Grid Leader Product Management Winter 2023
India Leader Project Management Winter 2023
Grid Leader Project Management Winter 2023
38
ClickUp
Project Management
ClickUp
View profileClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
Categories
G2 Awards
Best Project Management Products 2022
Fastest Growing Products 2022
Best Small Business Products 2022
Best Development Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Results Leader Collaborative Whiteboard Winter 2023
Results Leader IT Service Management (ITSM) Tools Winter 2023
Results Leader Project and Portfolio Management Winter 2023
39
Mouseflow
Session Replay
Mouseflow
View profileWith more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-buil
With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-buil
Categories
G2 Awards
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Implementation Leader Marketing Analytics Winter 2023
Relationship Leader Digital Analytics Winter 2023
Usability Leader Heatmap Tools Winter 2023
Implementation Leader E-Commerce Analytics Winter 2023
40
Trainual
Training Management Systems
Trainual
View profileTrain employees, contractors, salespeople, interns, vendors, and customers with one simple system.
Train employees, contractors, salespeople, interns, vendors, and customers with one simple system.
Categories
G2 Awards
Best Content Management Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best HR Products 2022
Best Software Products 2022
Relationship Leader Standard Operating Procedures Winter 2023
Grid Leader Standard Operating Procedures Winter 2023
Momentum Leader Training Management Systems Winter 2023
41
Dialpad Connect
VoIP
Dialpad Connect
View profileDialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational d
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational d
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Implementation Leader UCaaS Platforms Winter 2023
Usability Leader UCaaS Platforms Winter 2023
42
Apollo.io
Sales Intelligence
Apollo.io
View profileApollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M co
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M co
Categories
G2 Awards
Fastest Growing Products 2022
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Software Products 2022
Usability Leader Sales Intelligence Winter 2023
Usability Leader Marketing Account Intelligence Winter 2023
43
Cvent Event Marketing & Management
Event Management Platforms
Cvent Event Marketing & Management
View profileCvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Categories
G2 Awards
Best Enterprise Products 2022
Best Marketing Products 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
44
Bloomerang
Nonprofit CRM
Bloomerang
View profileBloomerang is a cloud-based donor management system focuses on outreach, engagement, and retention. The product incorporates donor engagement and provides advice from fundraising and nonprofit experts.
Bloomerang is a cloud-based donor management system focuses on outreach, engagement, and retention. The product incorporates donor engagement and provides advice from fundraising and nonprofit experts.
Categories
G2 Awards
Best Small Business Products 2022
Grid Leader Donor Management Winter 2023
Grid Leader Fundraising Winter 2023
Grid Leader Nonprofit CRM Winter 2023
Grid Leader Volunteer Management Winter 2023
45
Sprout Social
Social Media Suites
Sprout Social
View profileSprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at
Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at
Categories
G2 Awards
Best Marketing Products 2022
Best Software Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Usability Leader Social Media Management Winter 2023
Usability Leader Social Media Listening Tools Winter 2023
Implementation Leader Social Media Analytics Winter 2023
Relationship Leader Social Media Suites Winter 2023
Relationship Leader Social Media Listening Tools Winter 2023
46
Celtra
Creative Management Platforms
Celtra
View profileCreative Automation for Marketing and Advertising allows brands and agencies to efficiently scale content production for global toolkits, performance creative, and market-specific campaigns. Creative Automation for Media is a product for publishers and platforms (such as ad networks and DSPs). It a
Creative Automation for Marketing and Advertising allows brands and agencies to efficiently scale content production for global toolkits, performance creative, and market-specific campaigns. Creative Automation for Media is a product for publishers and platforms (such as ad networks and DSPs). It a
Categories
G2 Awards
Best Marketing Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Usability Leader Mobile Advertising Winter 2023
Usability Leader Creative Management Platforms Winter 2023
Implementation Leader Mobile Advertising Winter 2023
47
AppDynamics
Application Performance Monitoring (APM)
AppDynamics
View profileAn application performance management solution that monitors every line of code to help resolve application issues, make user experience improvements, and monitor application performance.
An application performance management solution that monitors every line of code to help resolve application issues, make user experience improvements, and monitor application performance.
Categories
G2 Awards
Best IT Infrastructure Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Office Products 2022
Best Small Business Products 2022
Asia Pacific Leader Application Performance Monitoring (APM) Winter 2023
Grid Leader Application Performance Monitoring (APM) Winter 2023
Grid Leader Container Monitoring Winter 2023
48
Hiver
Help Desk
Hiver
View profileHiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Collaboration and Productivity Products 2022
Best Software Products 2022
Grid Leader Email Management Winter 2023
Momentum Leader Email Management Winter 2023
Relationship Leader Email Management Winter 2023
Usability Leader Shared Inbox Winter 2023
49
Mural
Visual Collaboration Platforms
Mural
View profileMural is a visual work platform enabling transformation and innovation. Combining its visual collaboration platform with industry-leading research and methodologies on work transformations, Mural + LUMA helps teams get work done better, faster. Mural’s user-friendly workspace empowers teams to colla
Mural is a visual work platform enabling transformation and innovation. Combining its visual collaboration platform with industry-leading research and methodologies on work transformations, Mural + LUMA helps teams get work done better, faster. Mural’s user-friendly workspace empowers teams to colla
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Best Small Business Products 2022
Best Software Products 2022
Results Leader Visual Collaboration Platforms Winter 2023
Implementation Leader Visual Collaboration Platforms Winter 2023
50
LogRocket
Session Replay
LogRocket
View profileLogRocket combines session replay, error tracking, and product analytics – empowering software teams to create the ideal web and mobile product experience.
LogRocket combines session replay, error tracking, and product analytics – empowering software teams to create the ideal web and mobile product experience.
Categories
G2 Awards
Fastest Growing Products 2022
Best Small Business Products 2022
Implementation Leader Product Analytics Winter 2023
Results Leader Mobile App Optimization Winter 2023
Implementation Leader Mobile App Optimization Winter 2023
Momentum Leader Digital Analytics Winter 2023
Relationship Leader Product Analytics Winter 2023
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2021. Other G2 reports might include more or less data which would potentially show different rankings for software sellers and software products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with sellers and organizations to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2022 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
There are a few changes to G2's Best Software Lists this year. To be more inclusive of software sellers and products, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. Being eligible of course does not guarantee inclusion on a list.
We also added new persona-based lists, such as "Best software for professionals in marketing." Net-new categories this year that enable greater segmentation include those for:
- CAD & PLM Products
- Collaboration & Productivity Products
- Commerce Products
- Content Management Products
- Design Products
- Development Products
- IT Infrastructure Products
- Office Products
- Security Products
