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Freshservice
Freshservice
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Freshservice
4.6/5
(1,335)
IT Asset Management
Incident Management
Enterprise IT Management
Key Strengths
Users value the
responsive customer support
of Freshservice, appreciating its helpfulness and effectiveness in resolving issues.
Users appreciate the
powerful automation features
of Freshservice, simplifying complex tasks and optimizing workflow efficiency.
Users appreciate the
ease of use and automated ticket routing
of Freshservice, enhancing team efficiency significantly.
Potential Drawbacks
Users face numerous
ticketing issues
with Freshservice, lacking essential features and experiencing frustrating limitations and inconsistencies.
Users find
limited customization options
frustrating, requiring extensive work for desired branding and functionality improvements.
Entry Price
$XX–$XX
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