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Infographic: SaaS and the Evolution of Remote Work in 2020

April 15, 2020
by Kara Sargent

The COVID-19 pandemic has bred disruption and uncertainty throughout the global business community. To comply with social distancing requirements, companies have unexpectedly (and rapidly) pivoted their teams to remote work.

G2’s research team wanted to better understand how companies and employees are responding to this shift. We found that SaaS is a critical part of this transition.

Overall, software usage is increasing, organizations are adapting their business processes, and new tools are being adopted to support workers during this transition and beyond. Not only that, but the people who feel they have the software that they need are more comfortable working remotely overall.

remote-work-survey-2020-infographic

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<p><strong>Please include attribution to G2.com with this graphic.</strong><br /><br /><a href='https://research.g2.com/insights/remote-work-survey-data-infographic'><img src='https://research.g2.com/hubfs/remote-work-survey/remote-work-survey-2020-infographic-g2.pdf' alt='G2 Remote Work Survey Infographic' width='540px' border='0' /></a></p>

 

Survey methodology: Data collected from 676 respondents from March 24–27, 2020. Individuals surveyed are businesspeople who are currently working remotely full-time, 88% of whom are working from home directly in response to the COVID-19 pandemic. Respondents reside in North America, APAC, or EMEA, come from all industries and roles, and comprise a mix of G2 users and outside respondents.

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Kara Sargent
KS

Kara Sargent

Kara is Director, Market Research at G2. She is passionate about understanding people's business problems and educating software buyers to make informed purchasing decisions. Kara builds meaningful relationships with vendors and providers to ensure end users understand the solutions available to them. She has spent the last five plus years building G2's market research team and is dedicated to developing industry-leading taxonomies and resources.