--- title: Vitally Reviews meta\_title: 'Vitally Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 705 reviews by the users' company size, role or industry to find out how Vitally works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 705 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Vitally Reviews & Product Details Visit Website Vitally is the AI-powered Customer Success Platform built to help Customer Success teams, CS Ops leaders, and revenue-driven organizations deliver exceptional customer experiences, overcome challenges, operate with greater efficiency, and drive measurable business growth. In today’s competitive SaaS landscape, CS teams need more than just data visibility. They need actionable intelligence. Vitally unifies all of your customer-facing data from across your tech stack into a single source of truth with real-time, bi-directional integrations. This ensures your Customer Success team always has the most accurate, up-to-date insights to guide strategic decisions. With AI at its core, Vitally predicts churn risk, uncovers expansion opportunities, and helps teams prioritize the right actions at the right time. Customer Success leaders can analyze account and user health, track lifecycle stages, and segment customers with precision. Intelligent Health Scores highlight areas that need immediate attention, while lifecycle tracking ensures every customer stays on the path to success. Vitally is built to empower CS Ops teams to standardize and automate critical workflows. From onboarding to renewals, CS-specific project management keeps teams organized and aligned. Automated notifications and AI-assisted Playbooks adapt to changing customer needs, ensuring timely engagement and consistent delivery of value. Our advanced analytics and reporting tools transform raw customer data into visually rich dashboards and actionable insights. Customer Success managers can identify trends, celebrate wins, and surface opportunities for revenue growth. Vitally gives leaders the ability to measure performance, prove the impact of Customer Success, and make data-backed decisions. From fast-growing startups to established B2B SaaS leaders, companies choose Vitally for its combination of AI-powered insights, deep integrations, and intuitive user experience. Vitally enables organizations to proactively reduce churn, improve net revenue retention, and deliver measurable results at scale. Schedule a demo today to see how Vitally’s AI-driven Customer Success Platform can transform your CS operations, empower your team, and help you achieve your most ambitious growth goals. * * * Product Website Vitally Seller [Vitally](https://www.g2.com/sellers/vitally) Discussions [Vitally Community](https://www.g2.com/products/vitally/discuss) Solution Type All-in-One Overview by Jamie Davidson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/vitally/pricing) ## Vitally Integrations (23) What do users say about integrations? Verified by Vitally [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Redshift ](https://www.g2.com/products/amazon-redshift/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Calendar ](https://www.g2.com/products/calendar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gong ](https://www.g2.com/products/gong/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Cloud BigQuery ](https://www.g2.com/products/google-cloud-bigquery/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Help Scout ](https://www.g2.com/products/help-scout/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio Segment ](https://www.g2.com/products/twilio-segment/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio SendGrid Email API ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Unthread ](https://www.g2.com/products/unthread/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) Show More ![Kirsten B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirsten B.") KB Kirsten B. Customer Success Operations Manager Computer Software Mid-Market (51-1000 emp.) 11/3/2025 "A Truly Excellent Tool" 5/5 What do you like best about Vitally? Vitally has a clean and modern UI that is intuitive for admin and end users alike. It is 100% customizable, which is exactly what we want in a CS tool. I also love how quick the team is to both release new features - big ticket AI features and smaller ticket UI/functionality improvements - and respond to feature requests and support inquiries. Uptime is impressive - the platform is reliable, which is incredibly important for a tool our teams use daily. It connects to nearly all our tools in a native way. Review collected by and hosted on G2.com. What do you dislike about Vitally? A few small things: Not being able to copy/paste a list of account IDs into a filter Lack of ability to create a custom object through a playbook Inability to require certain fields in a custom object Missing "push" feature for table views/reports/dashboards Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? Vitally allows us to see all client data and interactions in one place. It also houses processes like onboarding, risk identification and mitigation, expansions, VOC initiatives, and more. It is truly a single pane of glass for our teams. Review collected by and hosted on G2.com. Show More 7/6/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Satwik K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satwik K.") SK Satwik K. Growth Manager Small-Business (50 or fewer emp.) 5/7/2026 "Solid Tool with Room for Improvement" 4/5 What do you like best about Vitally? I find Vitally especially useful for keeping all notes and communications in one place. It integrates well with various platforms, so the context I need is captured and stored right there. This matters a lot to me because it makes it easy to track client data and active conversations, which is crucial for remembering details about each customer in my role as a customer representative. Having everything organized in a single, central place is extremely helpful, and Vitally does a great job of delivering that for us. Beyond centralizing information, one of the biggest advantages has been the ability to automate and execute complex workflows reliably. Tasks that would otherwise require significant manual effort now run consistently in the background, saving me valuable time and reducing the risk of human error. This allows me to focus more of my bandwidth on strategic customer conversations, problem-solving, and other high-impact responsibilities rather than administrative work. When it comes to performance, Vitally has been dependable even as our customer operations have grown. Whether I’m pulling up customer records, reviewing historical interactions, updating account information, or managing multiple workflows at the same time, the platform remains responsive and reliable. Having confidence that the data I need will be available when I need it is critical in customer-facing situations, and Vitally has consistently delivered a smooth experience without becoming a bottleneck during busy periods. From an ROI perspective, the platform has more than justified the investment. The time savings from automation, improved visibility into customer health, and ability to proactively engage accounts all contribute to better customer outcomes. As a Customer Success Manager, nothing is more important than maintaining strong customer relationships and ensuring clients are successful. Having the right information at the right time helps me deliver a better customer experience, which ultimately drives retention, strengthens customer satisfaction, and creates long-term value for the business. I also had a very positive experience with Vitally’s onboarding and support teams. During the initial setup, they were highly responsive, knowledgeable, and invested in helping us succeed. They provided guidance on best practices, helped us configure the platform to fit our workflows, and were available whenever questions came up. That level of support significantly shortened the learning curve and made it much easier to become comfortable with the platform and start realizing value quickly. Their partnership-oriented approach made the implementation process feel much smoother and ensured we were able to get the most out of the platform from the start. Review collected by and hosted on G2.com. What do you dislike about Vitally? Vitally's AI is still a work in progress, and I wanted a universal search feature that could look through all communications and give me the exact point I'm searching for in a customer's history. This feature seems to still be in progress and could be improved. Additionally, creating tasks isn't very easy. I have to go through a lot of options and it takes two to three minutes to fill out the information before I can create a task. I find Google Tasks easier in comparison, and I think Vitally could make this process simpler. Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? I use Vitally to store all customer information, including notes and communications, in one place. It integrates with many platforms, making it easy to track client data and automate emails based on the user's stage. Review collected by and hosted on G2.com. Show More 6/5/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Small-Business (50 or fewer emp.) 7/14/2026 "Vitally’s AI Integrations and Fast, Reliable UI Are Critical to My Workflow" 5/5 What do you like best about Vitally? I most appreciate the diverse use cases of Vitally. Not only to manage my accounts and have the most important information I need right upfront, but the AI integrations (writing follow up emails, managing tasks, etc) has become critical to my role! It's easy to navigate, I've never experienced any kind of outage, super quick. Overall, just a great tool. Review collected by and hosted on G2.com. What do you dislike about Vitally? It's a learning curve to understand all that it can do. While it's easy to navigate for what I do in my role everyday, there are so many places that things live it's hard to remember or find when needed. Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? Vitally helps me manage my book of business from a 10,000-foot view all the way down to the granular tasks that need to be completed after each call. It keeps me on top of customer engagement and makes it easy to know when a renewal is coming up, among other key details. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Samuel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samuel P.") SP Samuel P. Customer Success Specialist (Liderança Operacional) Small-Business (50 or fewer emp.) 3/14/2022 "Intuitive Customizations and Flexibility of Vitally are Highlights" 5/5 What do you like best about Vitally? I really like the customizations of Vitally. It is very flexible, allowing me to bring in metrics and configure it to have the information I need. It is quite adaptable in terms of consolidating everything in one place, which makes managing and controlling daily demands much easier. Vitally is also incredibly intuitive; even more complex processes are easy to carry out. I like the help tools and the chat, which make the initial setup and continuous use very smooth. Additionally, Vitally provides me with insights that help better control retention and our base, allowing for a more predictive and proactive approach in customer relations. Review collected by and hosted on G2.com. What do you dislike about Vitally? Honestly, it's not so much a matter of it not working well, I think it might be a technical limitation, and I believe they should improve this in the future. But, it would be in the sense that we have a feature called Success Metrics, and this specific feature is very useful when you want to perform calculations between data. For example, I want to take the number of logins and divide it by the number of users to get information on engagement, access, something like that. It has this, but I think there are some technical limitations with this feature, and the feature itself has a quantity limitation, but it's a matter of the plan we have. However, I think there shouldn't be this limitation to have more freedom to create these concatenated metrics, so to speak, to be able to perform some calculations within Vitally itself, according to information, according to events that are sent by systems. This already exists, but I think there are some technical and plan limitations that I think Vitally could work on more. Review collected by and hosted on G2.com. Recommendations to others considering Vitally: If you are a CSM or a Head of CS, you need Vitally. It's just amazing how it works every day. Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? I use Vitally for customer relationship management, offering insights and customizations. It provides effective metrics and helps to work proactively, improving retention control and understanding of the customer base. Review collected by and hosted on G2.com. Show More 4/6/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Eric V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric V.") EV Eric V. Customer Success Manager Mid-Market (51-1000 emp.) 12/16/2025 "Vitally and CSMs: A Near Perfect Pairing" 4.5/5 What do you like best about Vitally? As a CSM having the TASKS dashboard allows me to have a landing spot every morning to shape the day VS diving into emails w/ no direction. Other dashboards, reporting and notes give our team insight during transitioning accounts, company check ins and the health of our partner facilities. The Vitally platform also continues to adapt to needs of CSMs and works directly w/ our team to get our feedback and use cases. Review collected by and hosted on G2.com. What do you dislike about Vitally? They consistently are improving the platform, so very few issues stay long enough to be dislikes. Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? As mentioned above, the TASKS report really drives my daily actions as a CSM working w/ over 70 facilities. The one stop nature of Vitally is also great with its centralizing of notes, partner details and health scores. Review collected by and hosted on G2.com. Show More 4/16/2026 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Mona N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mona N.") MN Mona N. Senior Cloud Customer Success Manager Information Technology and Services Mid-Market (51-1000 emp.) 5/13/2026 "Vitally: Centralized Platform with AI Insights and Easy Integration" 5/5 What do you like best about Vitally? I like that Vitally keeps everything organized. I also like that there's an AI component that helps me track insights I might not take notice on my own and points me to the right direction to move forward with my customers, based on their needs. The integration with my emails is great because it automatically pulls in conversations. I love the Vitally widget customization as well, which allows me to only look at important data which is valuable to me. I also appreciate the option to store both internal and external projects within Vitally, allowing me to work from a single platform. This prevents me from wasting time on manual work like copying and pasting interactions, and helps me store and manage project documents efficiently, with clear roles and responsibilities. The AI insights help me create a plan of action to follow with my customers, making Vitally crucial to my role as a CSM. The initial setup was relatively straight forward and had easy-to-follow steps. Review collected by and hosted on G2.com. What do you dislike about Vitally? Vitally is not great at pulling historic monthly recurring revenue data. It only pulls from our subscription platform, so it's hard to track customer growth in terms of money. Although it gives useful insights into customer health as a whole, it could use some improvement regarding financial history. Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? I use Vitally to keep everything customer-related in one place, saving time and manual work. I leverage its integrated AI assistant to make sure no critical insights fall through the cracks when it comes to my customers. However, it's challenging to track customer growth in terms of money due to inadequate historic monthly recurring revenue data pulling. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 7/20/2026 "Easy-to-Use UI, Great Performance, and 10/10 Support from Vitally" 5/5 What do you like best about Vitally? From an admin perspective, the UI is easy to use and simple to adjust on the fly. Even with a ton of data, it still runs really well and is straightforward for the team to work in day to day. The team at Vitally is 10/10 incredible - our CSM, support (who I bother often), and everyone else in between have all been great. Review collected by and hosted on G2.com. What do you dislike about Vitally? This is actually a good thing but the filtering is incredible and can get so granular - sometimes building the filters I need can take some time. Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? Having alot of legacy fragmented data, onboarding has really been able to help organize and show where we should apply our attention. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Griffin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Griffin M.") GM Griffin M. Head of Machinery Small-Business (50 or fewer emp.) 6/23/2026 "Centralizes CS Data Seamlessly, with a Great Meeting Recorder Add-On" 5/5 What do you like best about Vitally? It’s been helpful to capture all of our CS information in one product by integrating it into our existing systems. The meeting recorder is also a great add-on. Review collected by and hosted on G2.com. What do you dislike about Vitally? After using it for over a year, I can’t say there’s anything I strongly dislike. If I had to point to one small issue, it would be the UI, but it’s a minor concern overall. Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? The AI features allow us to view account health much more effectively, making it easier to understand what’s going on at a glance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Izabella A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Izabella A.") IA Izabella A. Customer Success Retention Executive Level 2 Mid-Market (51-1000 emp.) 4/28/2026 "AI Copilot in Vitally Streamlined Our Workflow" 4.5/5 What do you like best about Vitally? I really like the possibilities to create any dashboards according to my needs, and especially the AI Copilot has been saving Customer Success so much time. The main highlight for me would be the AI Copilot as it is my main favorite feature. It helps with my work by managing tasks after calls, logging notes, post checks, follow-up emails, and reminders, ultimately saving me a significant amount of time. Review collected by and hosted on G2.com. What do you dislike about Vitally? I think the bulk options should update subscriptions because right now, if we have 30 subscriptions, we need to update them one by one. So it would be great to have this possibility to do this in bulk. I also think that some of the emails visibility in Vitally, isn't working very well. The email threads can be really hard to follow, making it difficult to understand where a conversation starts and ends. Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? Vitally helps me manage tasks after calls, log notes, pulse check posts, and follow-up on emails, renewal confirmations, and churn requests efficiently. The AI Copilot saves me a lot of time, enhancing task management and productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Farah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Farah G.") FG Farah G. Mid-Market (51-1000 emp.) 4/27/2026 "Transforms Customer Tracking with Ease" 5/5 What do you like best about Vitally? I like that Vitally basically automates my job in a lot of ways. I don't have to log into every customer's instance to see their progress. I can view it with just one click, which I love and appreciate. Also, I can formulate dashboards and see exactly where my customers are in their journey. This helps me come up with solutions that benefit them the most at each stage. The ability to send bulk emails and messages, including WhatsApp, through Vitally's integrations is amazing because it saves time. Instead of following up on customers one by one, I can bulk select them and send messages. I do appreciate all of these features, especially since the user interface is very cool and allows for customization to see important things for my business. Review collected by and hosted on G2.com. What do you dislike about Vitally? Well, I wish we could integrate it with a lot of other systems. We do integrate with some systems, and it's great, but I wish it could be the hub where we send out emails, do all of our messages, and we could even chat through Vitally. So, basically, you don't need to open any other apps and you're just on Vitally for most of your day. And that's all you need. But you guys are very close to doing that. Review collected by and hosted on G2.com. What problems is Vitally solving and how is that benefiting you? I can track customer actions with Vitally, knowing their journey and failed actions to address. It helps identify risks, aids in follow-ups, and gives improvement ideas. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Vitally? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vitally ](https://www.g2.com/products/vitally/discussions/new) GU Guest User What is Vitally used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-vitally-used-for) [ View all Discussions ](https://www.g2.com/products/vitally/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months ### Average Discount 13% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/vitally/pricing) ## How much does Vitally cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 13 purchases. Get Price Estimate Vitally Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_744ed52507e8a595ec88a4db46cf5abd/churnzero.jpg "Product Avatar Image") ChurnZero 4.7/5(1,608) [ Compare Now ](https://www.g2.com/compare/churnzero-vs-vitally) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0117a1ce9cc6af3498adeee8b367f5/planhat.jpg "Product Avatar Image") Planhat 4.5/5(954) [ Compare Now ](https://www.g2.com/compare/planhat-vs-vitally) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e09b9bcffc3a8fed744526228ffa81c3/gainsight-customer-success.png "Product Avatar Image") Gainsight Customer Success 4.5/5(1,754) [ Compare Now ](https://www.g2.com/compare/gainsight-customer-success-vs-vitally) ##### ##### Vitally Features Customer Information Customer Health Scores Customer Monitoring Customer Profiles Predictions Churn Risk Custom Triggers Platform Reporting & Dashboards Third-Party Integrations Workflow Capability [ View More Features ](https://www.g2.com/products/vitally/features) ## Top-Rated Alternatives [ ![ChurnZero](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChurnZero") ChurnZero 4.7/5(1,608) ](https://www.g2.com/products/churnzero/reviews) [ ![Totango](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Totango") Totango 4.3/5(1,150) ](https://www.g2.com/products/totango/reviews) [ ![Planhat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Planhat") Planhat 4.5/5(954) ](https://www.g2.com/products/planhat/reviews) [ View All Alternatives ](https://www.g2.com/products/vitally/competitors/alternatives) ##### Categories on G2 [Customer Revenue Optimization](https://www.g2.com/categories/customer-revenue-optimization)[Customer Success](https://www.g2.com/categories/customer-success)[Client Onboarding](https://www.g2.com/categories/client-onboarding) ##### Explore More [What IT resilience orchestration platforms are highest rated for enterprise operations teams managing complex hybrid environments?](https://www.g2.com/discussions/what-it-resilience-orchestration-platforms-are-highest-rated-for-enterprise-operations-teams-managing-complex-hybrid-environments)[Which property restoration platforms maintain data integrity during rapid concurrent project work?](https://www.g2.com/discussions/which-property-restoration-platforms-maintain-data-integrity-during-rapid-concurrent-project-work)[Which ESB middleware minimizes custom development and reduces integration timelines?](https://www.g2.com/discussions/which-esb-middleware-minimizes-custom-development-and-reduces-integration-timelines) [Which education HR systems consolidate faculty data and streamline annual review and tenure workflow processes?](https://www.g2.com/discussions/which-education-hr-systems-consolidate-faculty-data-and-streamline-annual-review-and-tenure-workflow-processes)[Wiz vs Orca Security for a security team evaluating cloud workload protection that wants full coverage without deploying agents on every workload?](https://www.g2.com/discussions/wiz-vs-orca-security-for-a-security-team-evaluating-cloud-workload-protection-that-wants-full-coverage-without-deploying-agents-on-every-workload%20)[Pros and Cons Details](https://www.g2.com/products/vitally/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)