Ticket Tailor Reviews & Product Details

Ticket Tailor is easy to set up and far more efficient than similar systems such as eventbrite for free events to support our nonprofit. I found the UI easy to navigate and adjustments to events to be simple. I especially appreciated being able to add custom questions to order forms that I could easily check without exporting to CSV and Excel files or navigating a clunky app. Review collected by and hosted on G2.com.

1. The software platform and text only communication is likely fine for most small issues. When I had a significant issue my bank was very friendly and quick to respond. That was not my experience with ticket tailor. I waited several minutes in between messages and was bounced three times without any clarity over what efforts the team was making to resolve this request.

2. Additional payment options are badly needed, as there are no members of the team who seem aware of how the current platform works well enough to offer viable solutions.

3. A yearly rate is needed at a minimum for fees that can't be paid in advance.

4. If you are going all-in on a credit system, the credit system should cover ALL of the various charges you are offering.

5. Branding yourself as supportive for nonprofits and then hiding fees that don't qualify for discounts feels disingenuous. You are certainly not required to offer any discounts but either go all-in, or be more transparent about this in your branding. Review collected by and hosted on G2.com.

I like how simple, affordable, and nonprofit-friendly Ticket Tailor is. It’s easy to use and helps us keep more of the funds we raise for our programs. Review collected by and hosted on G2.com.

While Ticket Tailor is very easy to use, some features like advanced reporting and deeper integrationsco uld be more robust for organizations that run multiple fundraising events. Review collected by and hosted on G2.com.

Makes creating events and selling tickets easy, with more complex options, discount codes, etc available

Straightforward implementation, and integration through Zapier into other systems Review collected by and hosted on G2.com.

Needs more membership and recurring event options Review collected by and hosted on G2.com.

- Embeddded widget is editable and looks really nice.

- Lots of features i.e Voucher Refunds. Looking forward to using Membership now.

- Clean and Fast

- Ability to up-sell products

- Super fast app to scan tickets in. Review collected by and hosted on G2.com.

- Broadcast Email Template that can be tweaked and applied to each event.

- Ability to edit "on purchase" broadcast email (for live streams)

- Could do with a more extensive anayltics data dashboard

- No partial refunds on group bookings Review collected by and hosted on G2.com.

It's going well so far. There are a few things I don't think I'm executing properly but the site is well set up so I'm sure I'll figure out the more complicated aspects of ticket selling as I go.

I like that I can add dates as I go to a reoccurring event with bundle discounts and different discounts.

It's an easy to use system and if you don't understand things the customer service team are a great help. Review collected by and hosted on G2.com.

The CVS exported file of orders doesn't include the STRIPE fees for each transaction. It would make life easier if this data was included. Review collected by and hosted on G2.com.

I made the switch from Eventbrite to Ticket Tailor for selling tickets for my forest bathing walks (Soft Earth Forest Therapy), and I'm so glad I did. Not only is Ticket Tailor B Corp certified, they donate a portion of each ticket sold to one of their climate charity partners. Their services are seamless and easy to use, their support is fast, kind, and helpful, and I feel really good knowing that a portion of the fees I pay for are supporting an awesome business doing important work for small entrepreneurs like me, as well as our planet. Review collected by and hosted on G2.com.

I can't think of anything at the moment! Review collected by and hosted on G2.com.

The customer service is next to none, with responses always resolving any questions or issues very quickly. I like the format of credits, and generally although a little confusing at first due to the different model, it is actually much simpler and more transparent than other services such as eventbrite or dice.

Integrations with mailchimp are fantastic for building your mailing list from ticket sales, and the donations option is extremely effective for making shows or tours more economical.

I will certainly be using Ticket Tailor again in the future. Review collected by and hosted on G2.com.

I think at first the credit system was a little bit confusing, and although I understand that it means that you receive a larger sum of money when buying bulk credits, it would be nice to be able to remove or reduce booking fees in a more economical way. I still don't fully understand it, but as a system it is simpler and more transparent than other ticketing sites, and is still affordable, so I will be using in the future!

The one upside to competitor sites is the discoverability on sites such as eventbrite or headfirst in Bristol, which ticket tailor doesn't have. Headfirst have a featured events page that their editorial team personally select, which is really nice. Review collected by and hosted on G2.com.

The website is really responsive. Customers love the look of my website and it's really customisable Review collected by and hosted on G2.com.

I'd love the custom URL to be cheaper so that it's easier for my customers to remember my page name Review collected by and hosted on G2.com.

As a business owner, I was looking for a better alternative to some of the more popular platforms. Ticket Tailor still has fees, but not as much as others and I loved how easy it was to set up events and occurrences and integrate it into our website Review collected by and hosted on G2.com.

I wish we could add more photos of events and maybe event reviews from previous guests Review collected by and hosted on G2.com.

Good value, easy to use and you can also personalise the branding, colours etc to embed on website. Good customer support too. Review collected by and hosted on G2.com.

You can't create a discount code for just one ticket - it creates a discount for all tickets on the purchase.

The confirmation & ticket emails don't give you much opportunity for personalisation, and look cheap. Review collected by and hosted on G2.com.