--- title: SOCi Reviews meta\_title: 'SOCi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4669 reviews by the users' company size, role or industry to find out how SOCi works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 4669 scale: '5' date\_modified: '2026-08-12' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # SOCi Reviews & Product Details Visit Website SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data. * * * Product Website SOCi Seller [SOCi](https://www.g2.com/sellers/soci) Discussions [SOCi Community](https://www.g2.com/products/soci/discuss) Languages Supported English Solution Type All-in-One Overview by Amanda Schulte Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/soci/pricing) ## SOCi Integrations (67) What do users say about integrations? 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TW Tori W. Leasing Consultant Management Consulting Enterprise (\> 1000 emp.) 11/13/2023 "Best way post across platforms!" 5/5 What do you like best about SOCi? What I like most about soci is able to easily communicate with our team and access to all social platforms on Soci. When I was first introduced to Soci the customer support was amazing and I was provided with easy to follow how to lessons. Every day I am able to communicate,collaborate, and plan ahead what to post on our community social media. Soci is very user friendly and allows me to upload my projects from any platform. I have more time to complete my daily tasks throughout the week. Thank you Soci! Review collected by and hosted on G2.com. What do you dislike about SOCi? I genuinely like SOCI, but if I have to give an example of what I dislike, it would be the Instagram post as story option. I want to post on Instagram as a story and post, but as of now it is one or the other. Also add the post as story option to Facebook. It would be nice if post as story option was available like the "is this post a competition" option is. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? Managing our properties relationship with the community. Our community is very active and we use Soci to post events happening in Old Town Lewisville. Main and Mill is a brand new multi family home, so the schedualer available on Soci helps enure our brand new property is becoming known. We now have an overview of how much were posting, with the help of our engagements and seeing how many people we reached. Our property knows the peak time to post, increasing our traffic, which means more potential leases. Review collected by and hosted on G2.com. Show More Response from Neil Grasso of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-8863148/official_response/edit) Thank you for sharing your positive experience with SOCi! We're glad to hear that you find it easy to communicate, collaborate, and plan ahead for your social media posts with our platform! Our team is always looking for feedback and ways we can improve, so if you’re open to sharing more specifics on how we can make SOCi better for you, please reach out to support@meetsoci.com so our team can review your request! 8/7/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stephanie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie O.") SO Stephanie O. Marketing Manager Real Estate Mid-Market (51-1000 emp.) 5/15/2024 "SOCI streamlines social media management, boosting online presence and accountability" 5/5 What do you like best about SOCi? SOCI has been an invaluable asset to our marketing efforts since we started using it in November 2023. As a Marketing Manager, I appreciate how efficiently and effectively it streamlines our social media and reputation management tasks across our entire portfolio. SOCI has significantly boosted our online presence and has also been essential in ensuring our on-site teams remain accountable. Its user-friendly interface and robust features have played a major role in helping us strengthen our online reputation and achieve our marketing objectives. SOCi is continually evolving, introducing new features and enhancements to their products. The addition of Genius has made a noticeable difference by reducing the workload for our teams, while still maintaining accountability for social media and reputation responsibilities. With the upcoming launch of Genius Agents, I am genuinely excited to see how these agents will take ownership of tasks and further ease the daily workload for both our teams and myself. Overseeing 37 locations as a single person, these kinds of tools are exactly what I seek in a vendor partnership. Review collected by and hosted on G2.com. What do you dislike about SOCi? The 'Discovery' tab in SOCI doesn't offer engaging or industry-relevant content for us, and I find the SOCiGo mobile app to be underwhelming. Despite these issues, they are relatively minor when weighed against the platform's many advantages. Personally, I prefer using the website on my mobile device rather than the app, as it feels more straightforward. I am optimistic that the app will continue to be developed and see improvements in the near future. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? SOCI simplifies social media management, helping to maintain brand consistency while also effectively overseeing online reputation. Review collected by and hosted on G2.com. Show More Response from Jamie Hooker of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-9655437/official_response/edit) We're thrilled to hear that SOCI has been an invaluable tool for your marketing efforts and has helped streamline your social media and reputation management tasks. Thank you for sharing your positive experience with us! 7/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dr Samita C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr Samita C.") DC Dr Samita C. Director Small-Business (50 or fewer emp.) 1/21/2026 "Soci for Social Activities" 5/5 What do you like best about SOCi? One of the newer things I really like is how SOCi is using AI to make social media management much more efficient. Features like the Genius Social Agent can help generate on-brand content, respond to comments and messages, and automate publishing while still keeping everything consistent. I also like the improved reporting and compliance tools, which make it easier to manage multiple locations without sacrificing quality or brand standards. Review collected by and hosted on G2.com. What do you dislike about SOCi? It would be great to have a more unified dashboard that combines social media, reviews, messaging, and local SEO into a single customizable view. That would make it easier to prioritize tasks without switching between different sections. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? I never go on my website to check about the google reviews. Anytime some one put a review, I get a notification of that which makes me to check which I like. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-12240892/official_response/edit) We're glad to hear that you find SOCi helpful in staying updated on social activities and Google reviews! If you would like the most up to date SOCi training and content, check out SOCi University: https://university.meetsoci.com/learn/dashboard 8/3/2026 Current UserValidated ReviewerSource: Organic ![Brennen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brennen W.") BW Brennen W. Digital Production Specialist Enterprise (\> 1000 emp.) 7/8/2026 "Easy Multi-Platform Scheduling at Scale with Top-Notch Support" 5/5 What do you like best about SOCi? Soci makes it simple to post on multiple platforms across the entire business portfolio. We are able to schedule and monitor content for locations nation wide all in one easy to navigate scheduler page. Their support team is also top notch and always quick to reply. Review collected by and hosted on G2.com. What do you dislike about SOCi? Occasionally Soci does feel reactive in its implementation of features. I feel like our account reps are also very busy and it leave little time outside our short meetings to really dig into the meat and potatoes of the platform. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? Every platform wants you to schedule your content on their site, but none of them are well designed and constantly shift. Facebook and Instagrams Meta Suite is a maze that changes one week to the next, LinkedIns scheduler is overly simplistic, Xs is locked behind a paywall, and learning how to use Googles could be an entire job in and of itslef. Soci simplifies the whole thing into a single understandable process for all sites, while still offering the in depth analytics. These analytics feel far more transparent and readily available than other sites, and since they are all located in one place, it makes them easily comparable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Freyen Jafeth F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freyen Jafeth F.") FF Freyen Jafeth F. Technical consultant Mid-Market (51-1000 emp.) 9/30/2025 "Soci Review for Online Presence" 5/5 What do you like best about SOCi? SOCi makes it easy to manage all my social media accounts, reviews, and business listings from one dashboard. It seriously saves time and keeps things organized. I really like how I can customize content by location but still keep a consistent brand voice. Perfect if you’re managing multiple locations or franchises. Review collected by and hosted on G2.com. What do you dislike about SOCi? It’s not the easiest platform to learn at first. There’s a lot going on in the dashboard, and it can feel overwhelming if you’re new. In the other hand, the mobile version or app doesn’t have the same functionality as desktop. Would love more flexibility when I’m on the go. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? One of the biggest problems SOCi has helped solve for me is the chaos of managing multiple locations and platforms. Before SOCi, we were constantly jumping between different tools — logging into separate social media accounts, monitoring reviews manually, and trying to keep up with inconsistent branding across locations. It was honestly exhausting and really inefficient. SOCi has centralized everything. I can now manage all our social media posts, respond to reviews, update listings, and track performance — all in one place. It’s cut down a ton of time and made it way easier to keep our messaging consistent while still allowing for location-specific customization. The review management part has also been a game changer. Instead of digging through each platform separately to respond to feedback, SOCi pulls it all into one dashboard. That means we can reply faster, catch trends, and just stay more connected to what customers are actually saying about us. On top of that, the analytics and reporting features give me real data to work with, which helps with decision-making. I’m not just guessing what’s working anymore — I can see it. Overall, SOCi has helped us be more efficient, stay more consistent, and engage better with our audience — especially across multiple locations. It’s taken a lot of the manual stress off my plate. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-11750099/official_response/edit) Thank you for such a thoughtful review! We’re thrilled to hear that SOCi has helped simplify managing your social media, reviews, listings, and reporting across multiple locations while saving you time and keeping your brand consistent. It’s wonderful to know the platform has helped make your workflow more efficient and given you valuable insights to support your decision-making. We also appreciate you sharing your feedback about the learning curve and the mobile app experience. If you’re looking to explore more of the platform’s features, feel free to check out SOCi University for the most up-to-date training and resources: https://university.meetsoci.com/learn/dashboard. Thanks again for your support and for being a valued SOCi customer! 6/26/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Layth A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Layth A.") LA Layth A. district manager Mid-Market (51-1000 emp.) 6/25/2026 "SOCi Streamlines Local Marketing with a Powerful All-in-One Dashboard" 5/5 What do you like best about SOCi? What I like best about SOCi is how it brings multiple tools and functions into one platform. It makes managing online presence, customer engagement, and local marketing much more efficient. The centralized dashboard saves time, improves consistency across locations, and makes it easy to monitor reviews, social media, and customer interactions all in one place. The reporting and insights are especially helpful because they provide clear visibility into performance and opportunities for improvement. Review collected by and hosted on G2.com. What do you dislike about SOCi? The biggest downside of SOCi is that some features can be difficult to find, and the interface can feel a bit cluttered at times. Improved navigation and more customizable reporting options would make the platform easier and more efficient to use. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? SOCi helps solve the challenge of managing multiple locations and maintaining a consistent customer experience across all stores. It centralizes reviews, customer feedback, and online engagement into one platform, which saves time and reduces the need to use several different tools. This allows our team to identify issues more quickly, respond to customers faster, and track performance across locations. As a result, we can focus more on improving the customer experience and driving better business results rather than spending time gathering information from multiple sources. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-12410019/official_response/edit) We're thrilled to hear that you find SOCi's all-in-one dashboard and centralized features efficient for managing your online presence and local marketing. We appreciate your feedback on the interface and reporting, and we'll definitely take that into consideration for future improvements. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jason N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason N.") JN Jason N. SVP of Marketing Mid-Market (51-1000 emp.) 6/25/2026 "SOCi Brings Multi-Location Reviews, Social, and Listings Together Efficiently" 4.5/5 What do you like best about SOCi? What I like best about SOCi is that it brings everything together in one place. Managing reviews, social media, and listings across multiple locations is much more efficient, and it saves our team a significant amount of time. Review collected by and hosted on G2.com. What do you dislike about SOCi? The biggest limitation for us is that some features, like Google Business Profile management, aren't available because we're using an agency account. It would be nice to have full access to all features regardless of account type. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? Before SOCi, we were managing social media, reviews, and multiple community locations across several different platforms, which was time consuming and made it difficult to maintain consistency. Since implementing SOCi, we've been able to centralize those tasks into one platform, saving several hours each week while keeping our messaging and branding consistent across locations. The platform is intuitive and easy to navigate, making it simple for both corporate and local teams to collaborate. The AI features help speed up content creation and review responses, while integrations reduce the need to switch between multiple tools. Performance has been reliable, and support has been responsive whenever we've had questions. The only downside we've experienced is that, because we're using an agency account, we don't have access to some features, such as Google Business Profile management. Otherwise, SOCi has streamlined our local marketing efforts and delivered a solid return by improving efficiency and reducing manual work. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-12780858/official_response/edit) We're thrilled to hear that SOCi has been able to bring everything together in one place for you and save your team time. We appreciate your feedback about the limitations with the agency account and will certainly take that into consideration for future improvements. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Colin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colin B.") CB Colin B. Vice President of Brand Development Mid-Market (51-1000 emp.) 6/25/2026 "SOCI Keeps Our Franchise Network On-Brand and Scales Effortlessly" 5/5 What do you like best about SOCi? SOCI allows our network of over 75 Franchise locations to consistently be on brand. It allows scalability as we continue to grow, and let's Franchise Owners easily publish content across multiple social channels with easy to use branded libraries. New features like AI review response and genius search ensure our reputation and brand image are always winning. Review collected by and hosted on G2.com. What do you dislike about SOCi? I can't think of any true downsides to using SOCI. It has been the single best and most used platform in our system. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? 1. Brand consistency was our top priority. Before SOCI, we had locations posting content with the wrong colors and fonts, plus distorted logos. Now our schools’ social channels look cohesive and feel like they’re part of a best-in-class brand. 2. The reporting dashboard provides key insights into growth. The Google Business Profile lead data gives us a deeper view of our digital performance, which helps us tell the true story at the single-location level, across multiple locations, or for the entire system. As a result, we can make better decisions and clearly see where there are new opportunities to optimize our marketing efforts. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-13032589/official_response/edit) We're thrilled to hear that SOCi has been instrumental in maintaining brand consistency and scalability for your franchise network. Our goal is to provide easy-to-use tools for franchise owners to publish content across multiple social channels while ensuring brand integrity. We're glad to hear that features like AI review response and genius search have been valuable for managing your reputation and brand image. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shalena B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalena B.") SB Shalena B. Franchise Owner Small-Business (50 or fewer emp.) 6/24/2026 "SOCi Makes Social Media Planning Fast, Easy, and Incredibly Efficient" 5/5 What do you like best about SOCi? SOCi is so easy to use and very time efficient for busy small business owners. It allows me to plan my month of social media post and not have to worry about it and focus on other aspects of my business. I love that I can address my reviews all in one place and use the performance data to educate my team on how we are trending. I love the AI ability to help clean up some of my wording in my social media or review post. It is such a great tool that I would highly recommend. Review collected by and hosted on G2.com. What do you dislike about SOCi? The library for your media can be complicated sometimes. When you need to pull a photo and can't find it. Working to better understand how things are stored. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? I used to struggle with posting consistently, and SOCi helps solve that by letting me plan out and schedule an entire month at a time. I also like having all my reviews in one place so I can respond more easily. Overall, it keeps me organized and saves me time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Leia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leia R.") LR Leia R. Director of Brand Growth Mid-Market (51-1000 emp.) 6/22/2026 "Incredibly User-Friendly Platform That Keeps Innovating" 5/5 What do you like best about SOCi? I love that SOCi is incredibly user friendly but always innovating and improving the platform with the trends of technology. It's also really easy to onboard new locations and manage across locations, which really makes a difference in an emerging brand. Review collected by and hosted on G2.com. What do you dislike about SOCi? Nothing! I really like SOCi for the platform it provides. The only thing I 'miss' from the old days was more guided 'representative' support, versus a SOCi academy that's not as interactive. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? SOCi really helps me streamline and manage social media platforms and our brand's online presence in one spot, across all of our locations - Charlotte, Atlanta, and Denver. In one platform, I'm able to train our Managers and Assistant Managers how to check their reviews, reputation scores, schedule social media posts, and respond to comments / DMs as needed. When we get to the point where we open more franchise locations, we'll easily be able to onboard the franchisee, their local teams, and offer the plethora of resources and the training academy provided by SOCi. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-12160667/official_response/edit) Thank you for your feedback! We're glad to hear that SOCi is making a positive impact on your brand's online presence and helping you streamline social media management across multiple locations. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about SOCi? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SOCi ](https://www.g2.com/products/soci/discussions/new) ![Matthew K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew K.") MK Matthew Krell • Last activity 26 days ago How are you using SOCi analytics and scheduling to manage distribution across channels? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-are-you-using-soci-analytics-and-scheduling-to-manage-distribution-across-channels) ![​Fei L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "​Fei L.") ​L ​Fei ​Liu • Last activity about 4 years ago When will we be able to post more than 4 pictures at a time on Instagram and google account? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/when-will-we-be-able-to-post-more-than-4-pictures-at-a-time-on-instagram-and-google-account) [ View all Discussions ](https://www.g2.com/products/soci/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/soci/pricing) SOCi Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5246d5413aefc69f3ef529bf80feed27/yext.jpg "Product Avatar Image") Yext 4.4/5(1,124) [ Compare Now ](https://www.g2.com/compare/soci-vs-yext) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5(4,204) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-soci) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69b30a63e937e0011b28ca1d8af3f30d/sprout-social.png "Product Avatar Image") Sprout Social 4.4/5(6,871) [ Compare Now ](https://www.g2.com/compare/soci-vs-sprout-social) ##### ##### SOCi Features Social Management Social Analytics Social Publishing Campaign Optimization Social Functionality Social Functionality Campaign Management Campaign Dashboard Reach Content & Collaboration Content Calendar Content Library Shared Inbox [ View More Features ](https://www.g2.com/products/soci/features) ## 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