--- title: OpenCRM Reviews meta\_title: 'OpenCRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how OpenCRM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # OpenCRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OpenCRM but has limited features. Are you part of the OpenCRM team? [Upgrade your plan](https://my.g2.com/opencrm/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Our fully featured and easily customisable, Cloud CRM solution will help you grow your business without having to pay astronomical prices. OpenCRM does everything that our rivals do, for a fraction of the cost: manage your sales, customers, contacts, finances, events, projects and tickets, wherever you are, whenever you want. Plus, you can access all of our features no matter what price band you are in. No hidden fees; no surprise paywalls for the stuff you thought was included. * * * Seller [OpenCRM](https://www.g2.com/sellers/opencrm) Discussions [OpenCRM Community](https://www.g2.com/products/opencrm/discuss) Languages Supported German, English, French Solution Type All-in-One Overview by Graham Anderson (MD & Founder - OpenCRM) Show More ## Pricing Pricing provided by OpenCRM. ### Per User Pricing Model £33 Month/User [ View More Pricing Information ](https://www.g2.com/products/opencrm/pricing) ## Top-Rated Alternatives [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Sugar Sell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sugar Sell") Sugar Sell 3.8/5(776) ](https://www.g2.com/products/sugar-sell/reviews) [ View All Alternatives ](https://www.g2.com/products/opencrm/competitors/alternatives) ## User Insights Average based on 53 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## OpenCRM Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews) Show More ![Kiley A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiley A.") KA Kiley A. Senior Portfolio & Client Relationship Manager Investment Management Mid-Market (51-1000 emp.) 5/19/2026 "Centralized Client & Regulatory Management for Investment Firms" 4/5 What do you like best about OpenCRM? I greatly appreciate its unified data storage structure built specifically for financial service scenarios. It neatly organizes high-net-worth client basic information, daily communication logs and full regulatory files in one secure system. It simplifies regular MiFID II standard tracking and internal audit report generation, greatly cutting down repetitive administrative work and keeping all client business records fully traceable and compliant. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? Its default report formats cannot fit our daily investment business analysis demands, which slows down formal regulatory inspection preparation. Moreover, its built-in connection with professional portfolio management software is not stable enough. We still need regular manual data verification, which easily causes information deviation between different business systems. Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? OpenCRM helps our team get rid of messy scattered client files and fragmented communication records. It standardizes the whole client service process and strictly enforces BaFin and MiFID II compliance rules. It lowers daily regulatory hidden risks, saves plenty of manual sorting time, and allows our team to devote more energy to portfolio optimization and one-on-one client investment consulting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Demir Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Demir Z.") DZ Demir Z. Logistic Team Leader Small-Business (50 or fewer emp.) 4/25/2026 "Effortless Setup and Great for Small Teams" 4/5 What do you like best about OpenCRM? I like that OpenCRM was easy to start, the setup was smooth, and our team could begin using it right away. It helps us by keeping clients' information in one place, making it easier to follow tasks, which is great for our small team, as it saves time and keeps us organized. The aspect I like most is that OpenCRM keeps everything simple and clear, so we don’t waste time searching for client details. It makes communication inside the team easier, allowing us to quickly see what needs to be done without spending time explaining or searching for updates. It works fine on its own without needing other tools. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? Sometimes the system feels a bit slow when adding new data, and the reporting options could be more flexible. Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? I use OpenCRM to track contacts and tasks effortlessly, which keeps client information organized in one place. It's perfect for our small team, saving time, enhancing communication, and preventing wasted effort searching for details. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic SY Shashikumar Y. Implementation Analyst Mid-Market (51-1000 emp.) 3/24/2026 "Robust CRM with Inclusive Features and Room for Improvement" 4/5 What do you like best about OpenCRM? I like that OpenCRM offers a full-featured package without hidden paywalls. The email integration is super useful, allowing me to send, track, and archive emails directly inside the CRM so that all communication history is tied to the right contact or deal. The project and task management features go beyond sales, making it easy for teams to manage projects, assign tasks, and track progress without needing separate tools. I appreciate the built-in campaign management tools that simplify designing and tracking marketing campaigns, helping to connect sales and marketing efforts. The user-friendly import tools make data migration smoother than many other CRMs, with clear mapping and troubleshooting options. Additionally, it's valuable that OpenCRM integrates well with other tools like email platforms, calendars, and accounting software, which automatically logs communication history and streamlines invoicing and billing. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? The learning curve is steeper than lighter CRMs, so new users may need extra training. The interface feels dated compared to modern, sleek competitors, which can affect user adoption. Mobile experience isn’t as smooth or intuitive, limiting flexibility for teams on the go. While customization is powerful, it can become overwhelming if not carefully managed. Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? OpenCRM centralizes customer data, tracks sales efficiently, and improves client interaction visibility. It reduces manual work, enhances communication, offers email integration with tracking, project management, and campaign tools, providing a single hub for clarity and efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") GF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 6/9/2026 "Streamlined Payments and Order Management" 4/5 What do you like best about OpenCRM? I like OpenCRM for its combination of user-friendly operation and powerful practical functions, which fit our food and beverage business perfectly. I really appreciate its all-in-one data linkage feature where every customer profile, order detail, invoice, and payment record is connected. This seamless connection saves me a huge amount of repetitive work and makes my payment management intuitive. The customizable reminder and status tagging system is a highlight, allowing me to set personalized alerts for payment due dates and prioritize work efficiently. The platform's ease of use is great for our entire team, even those without IT expertise, enabling smooth updates on order changes and data sorting. Its stable performance and clear data classification also stand out, allowing us to handle many orders and payment records smoothly. OpenCRM is a down-to-earth solution that truly targets our daily pain points and has become indispensable for our daily work. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? The mobile interface could be optimized further. Our frontline staff often take orders and communicate with clients outside the office or at catering venues. When they need to quickly update order notes or check basic payment status via mobile phones, the page loading speed is occasionally slow, and some functional buttons are not laid out very intuitively. A more streamlined mobile layout would help our team finish on-site operations more smoothly. Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? OpenCRM centralizes customer, order, and payment data, reducing time spent cross-referencing. It prevents missed payment follow-ups with reminders and clear status labels. The all-in-one data linkage and internal collaboration features avoid miscommunication and operational errors, making payment and data management more efficient and reliable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Swaroop G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Swaroop G.") SG Swaroop G. Sr IT Systems Analyst Computer Software Mid-Market (51-1000 emp.) 4/16/2026 "Powerful CRM with Great Flexibility, Slight Learning Curve" 3/5 What do you like best about OpenCRM? The tool provides high level customization to match your specific business workflows. It brings sales, support, projects, and communication into a single platform, making it easier to track customer interactions and stay organized. It's easier to manage pipelines and reports compared to other tools. Has good customer support as well. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? One main drawback is that the user interface can feel a bit outdated and occasionally cluttered, making navigation less intuitive. There are also occasional bugs or performance issues that can interrupt workflows. Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? It solves the problem of fragmented customer data and disconnected workflows by bringing sales, support, and communication into a single platform. This has improved visibility into our pipeline, reduced manual effort through automation, and made it easier for teams to collaborate. As a result, we’ve seen increased efficiency, better tracking of customer interactions, and more informed decision-making. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lawter D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lawter D.") LD Lawter D. Head of HR & Operations Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 3/23/2026 "Centralized CRM for Efficient Logistics Management" 3.5/5 What do you like best about OpenCRM? I appreciate how well OpenCRM fits our fast-paced logistics and freight operations by centralizing customer data, quote histories, and delivery-related communications in one place, eliminating the chaos of spreadsheets and emails. The pipeline tracking for freight tenders and simple automation for follow-ups are particularly valuable as they keep our sales team focused on securing contracts rather than on administrative tasks. Its intuitive interface makes it easy for our mixed team of office and field staff to use consistently, which improves client responsiveness. I also really appreciate how well it scales with our growing logistics team and client base without sacrificing speed or usability. The permission-based access control is excellent for keeping our sensitive data secure and ensures compliance with GDPR and BDSG. Additionally, I value OpenCRM's reliable customer support and straightforward update cycle, which ensures smooth feature rollouts and minimal disruption to our workflows. The platform's stability is critical in logistics, where delays in updating client or shipment status can impact service quality. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? The reporting module can feel a bit rigid at times—building custom logistics-focused dashboards for shipment tracking and carrier performance takes more manual setup than we’d like. Mobile functionality is functional but not as responsive as some competitors; field teams sometimes struggle with slow load times when updating delivery status on the go. Integrations with certain smaller logistics and TMS tools require more custom configuration rather than out-of-the-box connectors. Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? I use OpenCRM to centralize customer data and manage our B2B sales pipeline efficiently. It organizes our pipeline tracking, automates workflows, and ensures quick follow-ups, reducing delays and boosting contract conversions. It also supports service tracking and provides up-to-date information for our teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Marina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marina M.") MM Marina M. Business Operations & People Collaboration Specialist Textiles Mid-Market (51-1000 emp.) 3/16/2026 "Robust B2B CRM with Room for Improvement" 4/5 What do you like best about OpenCRM? I like how well OpenCRM is built for real B2B sales workflows. It's not just a generic contact tool; it's designed to help us manage clients, track deals, and stay on top of our wholesale business in Hong Kong. The sales pipeline and opportunity tracking work exactly how we run our B2B process. We can see every lead, quote, and pending deal at a glance, move stages easily, and know exactly which clients need follow-ups. This keeps our sales team consistent and stops deals from falling through the cracks. I really appreciate how easy it is to log and view customer interactions. Every call, email, meeting, and quick WhatsApp check-in can be saved against a contact or company, providing full history. The task and reminder system is simple but powerful, ensuring we act on time without stress. It integrates smoothly with our e-commerce store and other daily tools, syncing customer data and team activities, saving hours each week. The reporting features offer real visibility into sales performance, lead conversion, and client retention, helping us make actual business decisions. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? First, the user interface looks and feels quite dated compared to modern CRM tools. Navigation can be clunky, some menus are hard to find, and the overall design isn’t as intuitive. Second, advanced automation is limited. We often have to do things manually that more modern CRMs handle automatically. Third, customization has boundaries. We can add custom fields, but we can’t fully tailor layouts, dashboards, or sales processes without hitting limits. Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? OpenCRM centralizes customer data, eliminates manual entry, structures sales with reminders, provides reliable reports, integrates with our e-commerce platform, and turns disorganized work into a scalable B2B client management process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rebeca P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebeca P.") RP Rebeca P. Social Media Manager Small-Business (50 or fewer emp.) 4/16/2026 "Steep Learning Curve, Needs a More Intuitive Interface" 2.5/5 What do you like best about OpenCRM? What I like most about OpenCRM is that I feel organizing my clients is very easy. For me, it is very important to have each client and their category organized in order to personalize the service. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? I feel that it is not as intuitive as other platforms, it is a bit more complicated and not so easy to learn. The interface is a bit outdated, which makes the learning curve difficult. I also feel that the platform needs to be updated or made more intuitive. Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? I use OpenCRM to organize emails and phone numbers, which makes it easier to manage customer databases and individual promotions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![KrishnaRaj A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KrishnaRaj A.") KA KrishnaRaj A. Educational Advisor 2/12/2026 "Effective CRM with Minor Glitches" 5/5 What do you like best about OpenCRM? I like how OpenCRM gives proper analysis of a particular lead, showing where it started, what the communication has been, and where the lead is now. It also reminds me when to communicate with leads again. The follow-ups and everything are given on time. It's easy to manage our database with OpenCRM, and the initial setup was a piece of cake thanks to the help from the OpenCRM team in installing and configuring all the settings. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? Sometimes the software hangs and there are software bugs. The user interface can be a little confusing when navigating extra options. Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? I use OpenCRM for managing our database, communicating with students, and following up on leads, which helps us close sales. It provides proper analysis of leads, showing communication history and when to follow up, all in a timely manner. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Adan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adan G.") AG Adan G. Small-Business (50 or fewer emp.) 4/30/2026 "User-Friendly Interface and Effortless Setup" 5/5 What do you like best about OpenCRM? I like how OpenCRM keeps us organized, from managing day-to-day appointments to keeping track of dispositions. I really appreciate being able to see exactly what was noted for each account. The user interface is something I particularly enjoy. The appointment setting feature makes everything so organized. I've found everything works great with OpenCRM, and the initial setup was very easy. We only did one training, and the team picked it up very quickly. Review collected by and hosted on G2.com. What do you dislike about OpenCRM? None Review collected by and hosted on G2.com. What problems is OpenCRM solving and how is that benefiting you? OpenCRM keeps us organized, from day to day appointments to dispositions, allowing us to see exactly what was notated for each account. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about OpenCRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OpenCRM ](https://www.g2.com/products/opencrm/discussions/new) DH Duck Hunt • Last activity over 6 years ago How can I uninstall this software? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/14499-how-can-i-uninstall-this-software) GV Guruvinder Vinder • Last activity over 6 years ago Graph Analysis 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/14571-graph-analysis) [ View all Discussions ](https://www.g2.com/products/opencrm/discuss) ## Pricing Options Pricing provided by OpenCRM. ### Per User Pricing Model £33 Month/User [ View More Pricing Information ](https://www.g2.com/products/opencrm/pricing) OpenCRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-opencrm) ##### ##### OpenCRM Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. 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