Mention Reviews & Product Details

I use Mention to track brand and keyword mentions across social media, news, and the web, and I really like the real-time alerts and wide coverage. It makes staying informed and reacting quickly to important conversations much easier. Mention helps me monitor my reputation in real-time, understand sentiment, track competitors, and quickly react to trends or potential PR issues. The initial setup is generally easy, and most users can complete it in under 15–20 minutes without technical help. I also appreciate that Mention offers better analytics and saves me time monitoring brand mentions across platforms. I’d rate it 9/10 for recommending it to others. It’s easy to use and very effective for real-time brand and media monitoring. Review collected by and hosted on G2.com.

The interface can feel a bit complex at first, alert setup takes time, and sentiment analysis is not always accurate. Pricing can also be high for small teams. Review collected by and hosted on G2.com.

Alerts come in almost immediately when something is published. For PR, brand monitoring, or crisis situations, speed actually matters, and Mention does this part well without weird delays. Review collected by and hosted on G2.com.

Out of the box, you’ll get many irrelevant mentions. Common words, similar brand names, or weak context matches slip through. You have to spend time cleaning things up, otherwise it’s just alert fatigue. Review collected by and hosted on G2.com.

Mention is a secure and capable platform designed for collaboration, perfectly suited to our needs. It's simple and intuitive to use, yet offers advanced tools for refining queries and eliminating false positives. The support from the Mention team, especially our account manager Camille, has been excellent. We particularly value the integration with other platforms. After trialling alternatives, we find that Mention excels in combining capability, security, and collaboration better than other options. Review collected by and hosted on G2.com.

There are cheaper options, but have not found one that hits all the marks that Mention does. Review collected by and hosted on G2.com.

Very simple to use, extremely reliable and efficient to find specific info anywhere on the web at the right time Review collected by and hosted on G2.com.

The price? Not enough evolutions for free user to push me to get a pricing plan Review collected by and hosted on G2.com.

support most language , effective , wide-rang mentoring Review collected by and hosted on G2.com.

the UI does not support enough languages Review collected by and hosted on G2.com.

I love how Mention is able to look for unbranded mentions in article copy, and find those (otherwise) hidden backlinks to my website that helps me track outreach efforts. It also provides a look at websites that sometimes helps when there is a paywall to an article talking about your brand. Review collected by and hosted on G2.com.

I wish Mention would allow us to capture historical data after creating a boolean search. Review collected by and hosted on G2.com.

I like how quickly it pulls social listening reports. Review collected by and hosted on G2.com.

It is almost too simple with not a ton of room for personalization. Review collected by and hosted on G2.com.

In my organization, we use Mention frequently to detect critical mentions of our brand and essential information for our marketing. Its user interface is intuitive, making it easy to use and the dashboard relatively easy to use. Thanks to this tool, we find in record time good and bad reviews from our customers in the vastness of the web and social platforms; it also has good tools that bring good points to the management of social networks. Review collected by and hosted on G2.com.

Without proper configuration of searches, you can miss a lot of essential mentions. Review collected by and hosted on G2.com.

My company's marketing department uses mention regularly since it is pretty good at finding places where our brand is referenced and discussed on various social networks and everywhere else on the internet. Mention is simple to set up, and the tool has quickly moved from development to production. For consumers, everything is made simpler by its user interface because it is so simple to grasp and utilize. Review collected by and hosted on G2.com.

Aesthetics are crucial and the user interface design might use some work. I haven't run into any issues with functionality, and it works well for us. Review collected by and hosted on G2.com.

The staff is terrific, and the training and ease of use of the software are fantastic. Review collected by and hosted on G2.com.

There is nothing that I dislike as the system has been curtailed to meet our needs. Review collected by and hosted on G2.com.