--- title: MasterControl Quality Management System Reviews meta\_title: 'MasterControl Quality Management System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 528 reviews by the users' company size, role or industry to find out how MasterControl Quality Management System works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 528 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- # MasterControl Quality Management System Reviews & Product Details Visit Website MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management—that all work seamlessly together to close the loop on quality. Targeted primarily at quality professionals within the life sciences industry, MasterControl Qx serves a diverse range of organizations, from pharmaceuticals to biotechnology and medical devices. These industries often face stringent regulatory requirements and complex quality assurance processes. MasterControl Qx offers a centralized platform that integrates various quality management functions, allowing users to manage quality events, documentation, training, and audits seamlessly. This integration not only enhances operational efficiency but also ensures that organizations remain compliant with industry standards. One of the standout features of MasterControl Qx is its intelligent automation capabilities. By automating routine quality management tasks, organizations can reduce manual errors and free up valuable time for quality professionals to focus on more strategic initiatives. Additionally, the platform provides robust data insights that empower users to make informed decisions based on real-time information. This data-driven approach enhances the ability to identify trends, monitor compliance, and drive continuous improvement within quality processes. Furthermore, MasterControl Qx is designed to foster collaboration across departments and teams. The platform's connected nature allows for easy sharing of information and documentation, ensuring that all stakeholders are aligned and informed. This collaborative environment not only enhances communication but also supports a culture of quality throughout the organization. By utilizing MasterControl Qx, companies can create a more agile and responsive quality management system that adapts to changing regulatory landscapes and market demands. Overall, MasterControl Quality Excellence (Qx) stands out in the QMS category by providing a holistic solution tailored to the specific needs of the life sciences industry. Its combination of intelligent automation, robust data insights, and collaborative features positions it as a valuable tool for organizations striving to maintain high-quality standards while navigating the complexities of regulatory compliance. * * * Product Website MasterControl Quality Management System Seller [MasterControl](https://www.g2.com/sellers/mastercontrol) Discussions [MasterControl Quality Management System Community](https://www.g2.com/products/mastercontrol-quality-management-system/discuss) Languages Supported English Solution Type All-in-One Overview by Trent Hymas Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months [ View More Pricing Information ](https://www.g2.com/products/mastercontrol-quality-management-system/pricing) MasterControl Solutions (1) See how MasterControl products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") MasterControl SolutionBy MasterControl ](/sellers/mastercontrol/solutions/mastercontrol) Show More ## MasterControl Quality Management System Integrations (2) What do users say about integrations? Verified by MasterControl Quality Management System [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elemental Machines ](https://www.g2.com/products/elemental-machines/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Labguru ELN LIMS ](https://www.g2.com/products/labguru-eln-lims/reviews) Show More TB Travis B. Quality Engineer Mid-Market (51-1000 emp.) 3/28/2023 "Document Management not Just for Life Sciences" 4/5 What do you like best about MasterControl Quality Management System? MasterControl provides a well-developed document management system. Their team strives to improve and grow their product. They provide numerous configuration options to cover potential areas where customers may want to expand the software. The modular software allows adding only the features that are needed. Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? Most of the software is centered around life sciences and the medical industry. This leads to the inclusion of many more checks and balances in the system than we require as a manufacturer that only seeks to meet to ISO 9001. There are configuration options available to fit our situation so this is only a minor issue. Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? We use MasterControl to manage the revision and distribution of our Quality Management System documents. We also use MasterControl to document training activities relative to these documents. The software allows for electronic collaboration without sending copies of documents through email. Each step of the collaboration and approval is recorded in a central location for easy auditing, which helps during our ISO 9001 verification process. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sean M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean M.") SM Sean M. Data Analyst Mid-Market (51-1000 emp.) 3/13/2026 "Perfect for life sciences companies!" 4/5 What do you like best about MasterControl Quality Management System? I use MasterControl Quality Management System for quality control and managing documents, and I really value how it puts all our stuff in one place, which we desperately need. I enjoy the AQEM interface; building workflows is fun and easy. Setting it up was also easy for our team. It is great for Life Sciences companies! Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? I feel like AQEM is lacking some basic capabilities that I'd like to see added. Small things like, having formulas for calculating auto-populated fields based on the values of previous field data input by users. Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? MasterControl Quality Management System centralizes our documents, which we desperately need. I enjoy the AQEM interface because building workflows is fun and easy. Review collected by and hosted on G2.com. Show More 7/30/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kaitlyn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaitlyn P.") KP Kaitlyn P. Document Control Specialist Small-Business (50 or fewer emp.) 7/30/2026 "Easy-to-Use, Well-Organized Interface with Strong SysAdmin Resources" 4.5/5 What do you like best about MasterControl Quality Management System? I like the resources that MasterControl provides for its SysAdmins. MasterControl has an easy-to-use interface and is well organized, which makes it straightforward to navigate and manage day to day tasks. Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? There’s currently no way to link job codes as prerequisites. I’d also like an option to view user profiles under different roles and access levels, so it’s easier to understand what each type of user can see and do. Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? MasterControl's QMS helps keep my company organized when it comes to tracking training and managing document revisions. It benefits us by enabling cross-functional teams to work together and collaborate smoothly on documents. Overall, MasterControl helps us stay compliant with regulations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Marco B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco B.") MB Marco B. IT Application Specialist Enterprise (\> 1000 emp.) 8/23/2023 "A modern approach to digital quality in life sciences" 4/5 What do you like best about MasterControl Quality Management System? Very flexible and scalable system especially for the Document managent and for collaboration on quality workflows. QA staff can manage processes in a very smart way, Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? I think the technology behind the system (based on a html markup language and javascript) could be changed to avoid browser cache issues and improve performance. Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? Improve pharma Quality processes like Deviation, Change Control, CAPA & NON Conformance. Provide bettere analytics to calculate KPI. Management of the SOP and Doc management in a better way. Review collected by and hosted on G2.com. Show More 8/8/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mani M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mani M.") MM Mani M. Enterprise (\> 1000 emp.) 7/17/2026 "Streamlined Quality Management with Minor Hiccups" 4/5 What do you like best about MasterControl Quality Management System? I like that MasterControl Quality Management System keeps documents, training, and quality processes organized in one place. The automated routing, electronic approvals, notifications, audit trails, and training tracking help save time and ensure compliance. Automated routing notifications keep tasks moving, while electronic approval, audit trails, and tracking provide a clear record that helps maintain compliance. Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? The response from the support team can be slow at times, and the system sometimes runs slowly as well. The initial setup was somewhat complex, although it became easier once configured and the users were trained. Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? We use MasterControl Quality Management System to solve challenges with document control, training, and workflow. It helps us organize processes in one place, and the automated features save us time and ensure compliance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SM Surinder M. Senior Quality Associate Small-Business (50 or fewer emp.) 8/2/2026 "Easy-to-Navigate UI with Strong Security and Secure Features" 4/5 What do you like best about MasterControl Quality Management System? It has a unique user interface that’s easy to navigate. I like its compliant and secure features. Documents are protected and can be shared, and you can follow that up with a secure wipeout to help prevent information theft, which was an unexpected feature for me. Overall, it performs well and is integrating with AI. Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? It can get messy with all the layers of features. Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? No paper based QMS to deal with and it is easily traceable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Yoohan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yoohan L.") YL Yoohan L. Mid-Market (51-1000 emp.) 5/21/2026 "Integrated, Compliant QMS That Streamlines Regulated Workflows" 5/5 What do you like best about MasterControl Quality Management System? MasterControl Quality Management System is valuable because it provides an integrated and compliant platform for regulated quality processes. It helps connect documents, training, quality events, CAPA, change control, and approvals in a controlled workflow. The strongest point is its ability to support regulatory requirements such as audit trails, electronic approvals, version control, and traceability. It is especially useful for pharmaceutical, biotech, and medical device companies that need strong data integrity and inspection readiness. I also like that MasterControl can start with core QMS processes and expand over time into a broader quality and manufacturing platform. Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? Because MasterControl is a robust platform for regulated industries, the initial setup requires careful planning. Companies need to clearly define their workflows, user roles, approval rules, and validation strategy before implementation. For new users, the system can feel complex at first, so proper training and change management are important. Also, the project scope should be controlled carefully. If a company tries to digitize every existing paper process without simplification, the implementation may become heavier than needed. Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? MasterControl Quality Management System helps solve the problem of disconnected and manual quality processes. In regulated industries, quality documents, training records, deviations, CAPA, change control, approvals, and audit evidence are often managed separately through paper, shared folders, spreadsheets, or legacy systems. This can create delays, duplicated work, poor visibility, and difficulty maintaining traceability. MasterControl helps centralize these processes into one controlled platform. It provides workflow automation, electronic approvals, audit trails, version control, and clear linkage between documents, training, quality events, CAPA, and change control. The main benefit is improved compliance readiness, better process visibility, and more consistent quality operations. It also helps organizations reduce manual follow-up, respond to audits more efficiently, and build a scalable foundation for future quality and manufacturing digital transformation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Liz K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz K.") LK Liz K. Quality Mid-Market (51-1000 emp.) 8/22/2023 "A wonderful tool for Life Sciences in an organization!" 5/5 What do you like best about MasterControl Quality Management System? Everything is faily straight forward once you get into the system and get used to it. Everything is always in the system so its about "searching criteria". I love that there are multiple tool at your finger tips to get help if something isn't right or if you are lost. The customer service and the Cafe are so helpful and easy to navigate. Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? It was a lot to process at first with configuration and trying to buil the system to your companies needs. There was a lot of trial and error and just basically learning a new language. You need to have patience. Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? Everything is in the system and it won't be lost. Before, we were relying on word and pdf forms which is becoming obsolete. We were losing files, files being corrupted and not being able to retreive them. It is allowing more teams to work on one platform and work together for the end result. Review collected by and hosted on G2.com. Show More 3/4/2026 Current UserValidated ReviewerSource: Seller invite ![Marco B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco B.") MB Marco B. IT Sr. Application Specialist Mid-Market (51-1000 emp.) 9/25/2025 "Easy to Use and Superior Modularity" 4.5/5 What do you like best about MasterControl Quality Management System? I find that ease of use is one of the best features of the MasterControl Quality Management System. I also appreciate the modularity of the system, which allows for updates and the management of additional processes, including the production world. Furthermore, the electronic signature is a highly appreciated feature because it allows compliance with regulatory standards in the GxP world. Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? The reporting and intelligibility of audit trails could be improved Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? I use MasterControl Quality Management System to manage quality processes in a paperless way, improving speed and security compared to paper. I appreciate the ease of use, expandable modularity, and GxP compliance with electronic signatures. Review collected by and hosted on G2.com. Show More 5/20/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 2/19/2025 "Life sciences Quality Management with MasterControl" 5/5 What do you like best about MasterControl Quality Management System? I like their FBS forms for Deviation, CAPA, and other quality events because they help us with step-by-step information filling, which is approved by FDA and helpful during audits. The initial setup was easy, and 250-300 people are currently using it. I would rate it 10/10. Review collected by and hosted on G2.com. What do you dislike about MasterControl Quality Management System? I feel like their publishing queue needs improvement because sometimes it takes time. Also, the publishing queue can change the formatting or it might not publish correctly, which is frustrating. Review collected by and hosted on G2.com. What problems is MasterControl Quality Management System solving and how is that benefiting you? MasterControl Quality Management System streamlines our processes, ensures compliance, and aids in document and training approvals. Review collected by and hosted on G2.com. Show More Response from Megan Haskins of MasterControl [Editedit](https://www.g2.com/survey_responses/mastercontrol-quality-management-system-review-10860047/official_response/edit) We love to hear how MasterControl help streamline work and increase efficiency! 8/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about MasterControl Quality Management System? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MasterControl Quality Management System ](https://www.g2.com/products/mastercontrol-quality-management-system/discussions/new) GU Guest User • Last activity almost 3 years ago What is MasterControl Quality Management System used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-mastercontrol-quality-management-system-used-for) GU Guest User What is MasterControl Customer Complaints used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-mastercontrol-customer-complaints-used-for) [ View all Discussions ](https://www.g2.com/products/mastercontrol-quality-management-system/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 17 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/mastercontrol-quality-management-system/pricing) MasterControl Quality Management System Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_239fdb020d69919db5553a9bf0b0e605/qualio.jpg "Product Avatar Image") Qualio 4.4/5(781) [ Compare Now ](https://www.g2.com/compare/mastercontrol-quality-management-system-vs-qualio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8d010e85f26931023591b7c85251aa23/greenlight-guru-quality-management-system.png "Product Avatar Image") Greenlight Guru Quality... 4.5/5(411) [ Compare Now ](https://www.g2.com/compare/greenlight-guru-quality-management-system-vs-mastercontrol-quality-management-system) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_60c9e8bac3ab1b560dc50c861471b629/honeywell-trackwise.png "Product Avatar Image") TrackWise Enterprise Quality Management Software 4.3/5(48) [ Compare Now ](https://www.g2.com/compare/mastercontrol-quality-management-system-vs-honeywell-trackwise) ##### ##### MasterControl Quality Management System Features Platform Security & Privacy Flexibility Nonconformance Conformance Records CAPA Change Management Quality system Document Control Collaboration Analytics and Reports Inspection Management Templates Workflows Corrective Actions [ View More Features ](https://www.g2.com/products/mastercontrol-quality-management-system/features) ## 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