Kolleno Reviews & Product Details

Without a doubt, the dedicated client payment portal is the most valuable part of the platform. Instead of just sending a flat email reminder, we can provide our clients with a secure self-service link where they can view their entire billing history, download statement PDFs. Review collected by and hosted on G2.com.

Honestly, we really don't do complaints or functional dislikes about how the software performs day to day. If I had to pick something, my biggest frustration is simply that we haven't rolled it out across our other partner companies and sister entities yet, which is causing us to still deal with legacy manual billing headaches on those sides of the business. Review collected by and hosted on G2.com.

the access to help from real people when needed Review collected by and hosted on G2.com.

some of it is too robust for what I use it for but I don't think that's a negative Review collected by and hosted on G2.com.

I really like Kolleno's secure white-labeled customer payment portal; it's the most impactful feature for our global billing operations. It provides international students and their families with an intuitive self-service digital environment where they can log in, view a comprehensive breakdown of all past and outstanding invoices, and settle fees immediately via their preferred regional banking methods. Review collected by and hosted on G2.com.

Didn't found anything. Review collected by and hosted on G2.com.

I really like Kolleno's intuitive and easy-to-use interface, which made it possible for our team to start using it without a steep learning curve. Review collected by and hosted on G2.com.

There is really nothing to dislike about the software itself, so far. If I had to mention one thing, it's that the initial onboarding and setup process can take time to improve. Review collected by and hosted on G2.com.

I really like Kolleno's live bidirectional integration with NetSuite, which is an absolute game changer for our operations. It allows all our corporate invoices, customer profiles, and transaction histories to sync seamlessly, updating live in both systems simultaneously so we never have to worry about data discrepancies. Review collected by and hosted on G2.com.

The flexibility of the main interface. Review collected by and hosted on G2.com.

I appreciate how Kolleno automates routine tasks in credit control and cash flow management, which used to require a massive amount of manual effort. Review collected by and hosted on G2.com.

The platform looks fantastic for what it does. So my only complaint is that I wish it could take on even more of our administrative workload. Expanding its capabilities would be beneficial. Review collected by and hosted on G2.com.

I really appreciate Kolleno's outstanding customer support, which is exceptionally responsive and hands-on compared to other software providers. Review collected by and hosted on G2.com.

While the current platform has significantly streamlined our receivables process, in an ideal world, I would love to see even deeper end-to-end automation that requires even less human interference and daily interaction. Review collected by and hosted on G2.com.

I find the out-of-the-box analytical reports module in Kolleno to be the most convenient and valuable feature on the entire platform. Review collected by and hosted on G2.com.

Having to click away into the reporting tab to view deeper historical trends feels like a small extra step, and I wish these could be directly accessible as interactive widgets on the main user dashboard for immediate viewing. Review collected by and hosted on G2.com.

I find the dual-level visibility in Kolleno incredibly beneficial, as it allows me to view and manage data both at the overall customer level and the individual invoice level. Review collected by and hosted on G2.com.

It is a minor complaint, but I do wish the main invoice table view offered a bit more direct customization. Review collected by and hosted on G2.com.

I rely on Kolleno every day to monitor our total outstanding debt and track incoming payments across our active client accounts. Review collected by and hosted on G2.com.

While the default analytics suite provides solid data out of the box, I do wish the main user dashboard was more fully customizable. Review collected by and hosted on G2.com.