Keragon Reviews & Product Details

Several healthcare & HIPAA-compliant tools that we use are already integrated with Keragon, making it easy to get started on a new workflow. I've used the connections to Slack, Healthie, Spruce and Google Sheets, and they were all pretty straight forward. Review collected by and hosted on G2.com.

They are still refining the UI with noticeable improvements at least monthly. I have tested other no-code solutions with easier UI (like the ability to drag & drop workflow steps), but ultimately selected Keragon for its out-of-the-box healthcare integrations. Review collected by and hosted on G2.com.

Support is excellent. They’re very responsive and will help you solve issues, and they’ll even help create the more difficult workflows you need. I even received support on a holiday, which was amazing. Best of all, the automated integrations have saved us time and money. I highly recommend it if you’re looking to integrate different platforms and stay HIPPA compliant. Review collected by and hosted on G2.com.

We’ve had issues with certain workflows triggering unexpectedly, but once we notified support, they jumped on it right away and provided a solution. Very responsive overall. Review collected by and hosted on G2.com.

As a solo cataract surgeon running a practice without full-time staff, Keragon let me build automations I genuinely couldn't have built any other way. My fax-to-EMR pipeline pulls patient referrals from eFax, OCRs them with Google Document AI, classifies them with Claude, and creates new patient charts in ModMed, all HIPAA-compliant under Keragon's brokered BAA. Saves substantial time and money, per new patient. The customer support is also the best I've experienced. Review collected by and hosted on G2.com.

The learning curve is real. Variable pills, OAuth setup, and the workflow editor's strict syntax all require some practice. A few integrations I'd love to see are still missing (Klara, Doximity Ask), and the new Agents product doesn't yet talk natively to existing Workflows. None of these are deal-breakers. The support team is responsive and prioritizes connector requests. It's great to be able to ask for new connections and be heard, and Keragon is capable of fundamentally changing the routine of a practice and automating major areas. Review collected by and hosted on G2.com.

Where do I even start? The team is wonderful. From discovery to the demo and through ongoing support, there’s always someone available who’s genuinely willing to work with you.

Beyond the people, the product itself is excellent. When we needed new connectors added, they took our requests seriously and delivered the changes we needed in under seven days. Thankfully, we haven’t needed many updates, and the ones we have requested have been few and far between.

Would recommend to anyone who is looking to add or reduce technical overhead. As someone who is low code, this has saved us the need to bring on additional developers and invest the time and money back into growth and our clients. I would safely put this investment at least at a 9x ROI. Review collected by and hosted on G2.com.

There isn’t much to dislike. My only concern was the runs and failed runs dashboard, but the team immediately took my feedback on board and started making improvements to provide better visual cues about what isn’t working. This is something they are still willing to connect over and make improvements on. It’s wonderful to see how open they are to feedback. Review collected by and hosted on G2.com.

I think the technical team if very very good. They problem solve well and create solutions. Super easy to work with Review collected by and hosted on G2.com.

Not much. Everyone always wants a better price but for a custom solution it's a great product. Review collected by and hosted on G2.com.

Keragon has been incredible for our practice. We've been able to automate multiple time-consuming processes and improve the experience for our patients. They have great customer service and respond quickly whenever we need help. Review collected by and hosted on G2.com.

I cannot think of anything I dislike at this time. Review collected by and hosted on G2.com.

I appreciate that Keragon is HIPAA compliant, which is extremely important for maintaining the privacy and security of health data. Their customer support is pretty good, providing assistance when needed, and I value that they are always actively seeking feedback to make improvements. These features make Keragon a reliable and user-focused solution for my needs. Review collected by and hosted on G2.com.

I find that the user interface of Keragon is still not fully developed or user-friendly. As a new company, there seems to be room for improvement in their ease of use tools, such as better customization options for specific workflows and making duplicates more efficiently. Review collected by and hosted on G2.com.

As a consultant helping small healthcare practices streamline their systems, Keragon is invaluable for creating HIPAA-compliant integrations without expensive custom coding. I use it regularly for client implementations - I've set up over a dozen automations in recent months connecting systems like PracticeQ to communication platforms and automating workflows. The time savings add up quickly, but more importantly, it prevents things from falling through the cracks during busy periods, and lessens time lost during task-switching. The interface is pretty straightforward once you learn it, and customer support has been responsive when I've needed help with complex integrations. For small practices that can't afford custom development, this is a game-changer. Review collected by and hosted on G2.com.

The learning curve can be steep for complex integrations or when you need connectors that aren't built yet. While customer support is super responsive and helpful, some advanced use cases require experimentation. However, they're actively adding new connectors and improving tutorials, so this continues to get better. Review collected by and hosted on G2.com.

I really appreciate the large integrations that Keragon offers. It allows us to create automation across multiple tools and helps connect our tech stack effectively. It also resolves the issue of Athena not connecting to any marketing tools. Review collected by and hosted on G2.com.

Athena only allows one trigger that gets overridden if I create a new workflow. Hubspot pulling is very poor. The default workflows could be improved. The interface could be easier to use, as it takes some time to understand the tool and gain deep knowledge of its limitations. Review collected by and hosted on G2.com.

Keragon makes a huge difference in our practice, helping to streamline repetitive tasks and allow our tech stack to play nicely together with the added security of HIPAA compliance. Their support team is incredibly helpful and responsive. Review collected by and hosted on G2.com.

Their is a bit of a learning curve depending on the complexity of the workflow you'd like to build. Review collected by and hosted on G2.com.