DataDome Reviews & Product Details

Adding DataDome to our website made a significant difference and drastically reduced the number of server requests. This helped address one of our major challenges: the massive amount of bot traffic accessing our websites.

The integration of DataDome through a third-party partner was extremely simple and fast, which greatly eased the deployment and onboarding of the solution. The configuration process was also clear and efficient, and the discovery phase was particularly valuable in helping us understand our traffic and identify the main areas of concern.

With the detailed reporting available in the back office, I can easily get a clear and comprehensive view of our bot traffic, with detailed graphs, custom queries, and other useful insights. We are also able to effectively stop the crawling we were experiencing, resulting in a significant improvement in performance.

From an ROI perspective, the impact has been particularly valuable. By significantly reducing unwanted bot traffic and server requests, DataDome has helped us optimize our infrastructure usage and reduce the resources dedicated to handling this traffic. This translates into both performance gains and cost savings, while allowing our infrastructure to focus on legitimate users and business-critical traffic.

Another important benefit is the very low false-positive rate, which means there has been virtually no negative impact on our legitimate human users. The protection remains transparent to them.

DataDome’s back office also provides valuable metrics that help us better understand our traffic and the threats we are facing, including attack timelines, scraping, scalping, credential stuffing, and other types of malicious activity. These insights are extremely valuable not only for identifying and mitigating threats, but also for quantifying the impact of bot traffic and demonstrating the business value of the solution. The clear UI helps us in this way, to understand what to block and what not to, and I am using those graphics and views every day now.

Overall, DataDome has helped us improve performance, reduce unnecessary infrastructure consumption, better understand our traffic, and ultimately generate a great ROI for us. Review collected by and hosted on G2.com.

One area for improvement would be the integration of more AI-powered tools to enhance the experience, particularly by providing intelligent recommendations for configuration, blocking rules, and other security settings. So far it's not needed for a right and good functioning of Datadome. Review collected by and hosted on G2.com.

Datadome provides a solid Bot Mitigation platform that allows you to easily analyze traffic and make informed decisions about traffic thats hitting your environment. The multitude of different models provides detailed information about threats as they are detected. Review collected by and hosted on G2.com.

The F5 Integration was a bit rough initially to get working. I ended up working with our customer support team to get the integration finalized, but I felt that the knowledge on their team was not as good as it could have been. We've also some some issues with our support team changing and us not being alerted. Review collected by and hosted on G2.com.

I particularly appreciate the efficiency of DataDome in detecting and protecting against malicious bots. The solution is very simple to implement and works smoothly in the background, without impacting the site's performance. The dashboard offers good visibility of blocked threats and allows real-time monitoring of suspicious activity. The ability to customize security rules according to specific needs is also a big plus. Review collected by and hosted on G2.com.

The only downside is the cost, which can be high for small businesses or start-ups. Although the service is worth it due to the quality of protection, a more flexible pricing model could be interesting for organizations with tighter budgets. Review collected by and hosted on G2.com.

I like that DataDome monitors 24/7 without us having to keep an eye on the tool. We receive real-time alerts, which allows us to act immediately. Additionally, it detects multiple types of attacks, including those that use artificial intelligence, and shows us the action plan it used to prevent them. The initial setup was quite simple, as only one tag was applied. Review collected by and hosted on G2.com.

We have no observations, we are quite satisfied with the service. Review collected by and hosted on G2.com.

What I like best about DataDome is its quick integration and deployment; we were able to realise the benefits and savings very quickly in terms of protecting our site from bot traffic, saving cost on bandwidth and also clearing up our analytics by preventing all the noise from bot activity. Review collected by and hosted on G2.com.

Our experience with Datadome has been exceptional. The only thing I would say if I had to was that during deployment, as it's learning, you will need to pay attention to ensure false positives are ironed out; this will be true with most solutions. Review collected by and hosted on G2.com.

What I appreciate most about DataDome is above all the level of protection offered. The solution effectively secures websites, applications, and APIs against a wide range of threats and automated attacks. The visibility on traffic is also a real advantage, especially for distinguishing legitimate users from malicious bots and different types of automated traffic.

I also particularly appreciate DataDome's evolution towards a more global approach to trust management, especially with the consideration of new uses related to AI and agents. This allows for a better understanding of the intent behind requests and more control over incoming traffic.

The solution is also effective in combating scraping, automated attacks, fraud, and malicious behavior, while trying to maintain a smooth experience for legitimate users.

Finally, the support is a real positive point. The team is responsive, available, and provides relevant answers when a problem or question arises. This is particularly appreciated for a security solution that plays an important role in protecting online activities. Review collected by and hosted on G2.com.

I have not identified any truly blocking point with DataDome. The solution is very comprehensive and covers many use cases related to protection against bots, fraud, and automated attacks.

As with any advanced security solution, the richness of features and configuration possibilities may require some time for learning and handling. It is also necessary to understand the rules and different types of traffic well to fully benefit from the platform.

However, this remains a minor point compared to the level of protection and visibility provided by DataDome. Review collected by and hosted on G2.com.

The real-time detection accuracy and the all-inclusive expert support. DataDome effectively mitigates sophisticated bots and scrapers without impacting legitimate user experience or conversion rates. The dashboard gives immediate, actionable insights, and their dedicated security team is exceptionally responsive — providing complete threat analysis without hidden fees or investigation limits. Review collected by and hosted on G2.com.

The lack of full transparency into the AI's decision-making logic. The high level of automation is great for daily operations, but it creates a bit of a "black box" effect when auditing why a specific request was flagged or when trying to fine-tune rules for non-standard traffic patterns Review collected by and hosted on G2.com.

If you are looking for a secure, GDPR compliant, and UX friendly CATPCHA, DataDome is the tool every company should have!

DataDome is one of the best actor is the antibot solution. Their AI motor and rules detections enables ot detect most of the subtle attack that others security tools cannot detect. It is a great complementary solution with other security tool that you can have in your architecture.

The SaaS platform where you can find all the metrics and setup the endpoints is easy to use.

The positive aspect of DataDome is when it is setup, you can used it with an audit mode to confirm its benefits, without impacting your existing applications. And when you are ready, you just have to toggle a button to activate the blocking mode. CATPCHA is combined with others antibot solution like DeviceCheck, improving User Experience (it's transparent) while adding security for your website

DataDome is relatively easy to setup : you can install it from higher level architecture (CDN, proxy) to lower level (Server, code). You just need to implement client side a JS tag.

The Managed SOC which is proposed in their Enterprise pricing is really interesting : they can solve incident without involving their customer.

Moreover, DataDome is still evolving, proposing more and more features to adapt with the evolution in IT and the threat landscape (last example isWeb Bot Auth support). Review collected by and hosted on G2.com.

DataDome is working with tenant. If you need to create a lots of tenant to secure a large IS park, the switching between each tenant could be a mess. DataDome needs to improve on this. the RBAC is also dependant on each tenant. A mutualized configuration panel could be very interesting, which we can configure users role and access to tenant by this single page.

Extracting data from Datadome Dashboard is limited to a certain volume, which can need DataDome assistance to get extract for massive attack. Review collected by and hosted on G2.com.

I like DataDome because it has an easy to use admin panel. It's straightforward to understand the attack source and create exception rules. I also appreciate that it has 'automatic' exclusions for known helpful bots. The initial setup was easy too. Review collected by and hosted on G2.com.

I find that DataDome lacks a proactive security review feature. It's very easy to set up a compromising exception rule. I wish there was an AI review of rules users add to the platform. Review collected by and hosted on G2.com.

DataDome is very easy to set up in your system and automatically filters out unwanted bot traffic with minimal oversight from our team. Review collected by and hosted on G2.com.

Our system has many automated jobs and tasks that get identified as bot traffic by DataDome. These must be configured in DataDome to be ignored by their filtering mechanisms. Review collected by and hosted on G2.com.