Culture Amp Reviews & Product Details

I have used Culture Amp at several organizations, throughout the last decade. They are an organization that is a pleasure to work with (incredibly helpful support and service) and to use (great UI and features, continuously improving. The integration of the performance features (feedback, goals, 1:1 notes) used throughout the year all tie back to the annual talent review making is a great 1-stop shop for People Managers. Review collected by and hosted on G2.com.

There are some features that are pretty fully formed and don't allow for a tremendous amount of customization -- like Goals. With organizations that have robust Goal / OKR programs already in place it might be hard to retrofit programs into the Culture Amp module. Not impossible - but not as intuitive and straightforward as one might hope. Review collected by and hosted on G2.com.

I love that you are provided set questions to use within the surveys, and you are also able to amend and change as you require. You have complete control of your surveys, and the data is rich once completed, which you can analyse and delve into Review collected by and hosted on G2.com.

I dislike the portal in that you have to click lots of sections to get the specific information you need - I wish this was easier or more intuitive. It can be a bit slow at times too with all the data and information Review collected by and hosted on G2.com.

The UX experience for HR, Leaders, and Employees is like nothing I've ever experienced before. Plus, CultureAmp continues to add value to their products and services -- continuously innovating and improving their products and the value they provide to HR, Leaders, and all Employees. The ROI and pricing when compared to other HRIS systems is a great value and the integrations work well and are supported by their team. While its been many years since we launched, the support and onboarding was really solid and their customer service is very responsive. Their most recent enhancements within performance and utilization of their AI Coach is better than any other system or HR tool. Review collected by and hosted on G2.com.

It's not necessarily a dislike, because it's consistent with other HRIS providers -- but that all of the different elements are separate and priced as such. It is a benefit when you're starting out or new users to build it and invest accordingly, but sometimes it feels like when everything is separate and priced per product -- it affects the value perception. Review collected by and hosted on G2.com.

I like the AI functionality and the ability or the integration of our results into actionable processes to improve team engagement. The support for the whole team to gain insights is really one that makes life easier Review collected by and hosted on G2.com.

I would like more info from the team in regards to the verbatium comments and ones that make a strong inference in the initial stages and how to turn them into strong meaningful actions Review collected by and hosted on G2.com.

As a HR leader who has designed and conducted employee surveys for many years, I highly value Culture Amp’s balance of sophisticated capability and ease of use. The platform is intuitive for both system administrators and our employees, which drives strong participation. What truly sets Culture Amp apart for me is the robust scientific research behind their question sets. It gives me confidence that we are measuring the right components of the employee experience. Additionally, the reporting capabilities and integrated AI features allow me to synthesize data rapidly, instantly highlighting our wins and areas of opportunity while delivering clear, actionable next steps. Review collected by and hosted on G2.com.

I would appreciate more proactive, regular touchpoints from our Customer Success Manager. We want to ensure we are optimizing the platform to its fullest potential. Additionally, when new product updates and features roll out, I would love a more direct, immediate roadmap or onboarding process showing us how to successfully implement those updates within our organization right away. Review collected by and hosted on G2.com.

CultureAmp has really elevated how we collect employee feedback. It helps people feel safe speaking up, and it delivers actionable information with year-over-year tracking so we can see progress over time. Overall, it’s been a game changer for us. The platform is easy to use, the integration was seamless, and it was hands down the best value for money. The coach feature (AI tool) has been an incredible add-on, and the support we receive from the people scientists is truly second to none. Review collected by and hosted on G2.com.

The inability to speak to the integration team. We are trying to set up exit surveys and have not been able to automate. Everything is through email Review collected by and hosted on G2.com.

I have been a Culture Amp customer for over 5 years now (at my previous organization and my current) and have remained loyal because of the excellent customer service, seamless capability to integrate our employee data from our HRIS, and the constant updated features. Our employees love the ease of the user design and the enhanced AI coach allows employees to have an additional layer of support when reviewing survey results. As an administrator, the pricing is fair and is completely worth the added data analytics we have access to for our people. Review collected by and hosted on G2.com.

I think the home page could be organized differently. Our users aren't always sure exactly how to navigate to different features within Culture Amp. The To Do list is great (for completing surveys, etc) but a dashboard home page would really benefit users with simple guidance of where to go next (1, 2, 3). Review collected by and hosted on G2.com.

I love that the platform is grounded in research and real human experience—it gives me genuine confidence in the data and recommendations. The results are also easy to interpret and turn into meaningful actions. As someone who regularly sets up surveys and performance reviews, I find them thoughtfully designed and straightforward to manage, and everything about the experience feels intentional and purposeful. Review collected by and hosted on G2.com.

The least helpful part is that Anytime Feedback is private and can’t be reported on, so it risks losing value. I’d like to see a private option for recognition that can still be included in reporting, even if it isn’t posted publicly in channels. Review collected by and hosted on G2.com.

I love that Culture Amp makes it easy to get in contact with support, especially technical support, which is fantastic. We generally get issues resolved within one day. Since Culture Amp is a smaller company, their support is very efficient. The user interface is really nice and inviting, making it easy for both survey participants and administrators like me to use. Importing data is very easy, and I appreciate how results can be analyzed easily and exported into consumable materials like PowerPoint. I also really like the reporting functionality, which allows viewing of heat maps and bar charts that summarize survey data. Additionally, the initial setup was very easy and we had a great implementation team helping us. They were hands-on and helped launch our first survey. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

I think Culture Amp is very easy to use, which is a big plus for me. The support team is the best, always there when I need them. The surveys are easy to use too and make it simple for people to access and view things. The initial setup was very easy as well. Review collected by and hosted on G2.com.

I didn't like the 1-on-1 feature and no longer have access to it. Also, I think it would be better if more functionalities were included in the main product. Review collected by and hosted on G2.com.