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G2 recognized ContractSafe
ContractSafe

By ContractSafe

4.7 out of 5 stars

How would you rate your experience with ContractSafe?

ContractSafe Reviews & Product Details

Pricing

Pricing provided by ContractSafe.

Organize

Starting at $375.00
Per Month

ContractSafe Integrations

(8)
Verified by ContractSafe

ContractSafe Media

ContractSafe Demo - Contract Page with Workspaces
See information related to our contracts, including attachments, amendments and version history. Workspaces gives you dedicated clean views for approvals, e-sign and more.
ContractSafe Demo - ContractSafe Word Integration
Edit your contracts in Word and sync changes back to ContractSafe with full version history.
ContractSafe Demo - Instant Answers with AI Chat
Ask any question of your contract like "What is the liability cap" and AI finds the clause and give you the answer instantly.
See how ContractSafe is saving Generate Life Sciences time and generating kudos!
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See how ContractSafe is saving Generate Life Sciences time and generating kudos!
Hear the reasons why Ted selected ContractSafe as their contract management solution.
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Hear the reasons why Ted selected ContractSafe as their contract management solution.
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ContractSafe Reviews (124)

Reviews

ContractSafe Reviews (124)

4.7
124 reviews

Pros & Cons

Generated from real user reviews
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YD
Contract management specialist
Civic & Social Organization
Small-Business (50 or fewer emp.)
"Organized approach to agreements"
What do you like best about ContractSafe?

The thing that I like the most about ContractSafe is that it remains simple. It has a good ease of use, and I am able to do so on many occasions in a day, therefore, the frequency of use is natural in my work. The fact that it is integrated with Google Workspace is a great addition as well since it keeps everybody working on the same files. It has streamlined and made our contract flow more predictable. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

It annoys me that ContractSafe does not support bulk actions. The simplicity is acceptable in the daily working activities, but the fewer features are felt when the workload increases. These bottlenecks accumulate as I use them quite frequently. Customer support is responsive, yet the changes that we requested seem to take long to manifest, which still keeps us using workarounds than we anticipated. Review collected by and hosted on G2.com.

LG
Legal Operations Lead
Telecommunications
Small-Business (50 or fewer emp.)
"Centralized Contract Management Made Effortless"
What do you like best about ContractSafe?

I am a very big fan of the fact that ContractSafe brings all of our important vendor agreements in a single place of access. It has simplified the process of accessing any document at short notice to make reviews whenever it is time to conduct audits or during the time of renewal negotiations. The key date reminder system which is automated has also saved the day so as to avoid avoidable contract expirations. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

The search feature is usually easy to use, but I have noticed that it can be enhanced. It happens that it may be necessary to search using several different keywords before certain clause is found. Besides, custom fields that can be added to store more niche contract information would be useful in our case industry. Review collected by and hosted on G2.com.

KL
Divisional Procurement Manager
Mid-Market (51-1000 emp.)
"Honest Review Using ContractSafe for the past 2 years"
What do you like best about ContractSafe?

Ease of Use & User-Friendly Interface: The platform is very intuitive and very little training is required. Getting up and running happened in days, not weeks or months like some systems.

Excellent Customer Support: Being able to speak with a real person, with no tickets or hidden support fees is a HUGE bonus compared to others.

Robust Contract Repository & Search: The platform serves as a secure, centralized location for all contracts which means, based on user permissions, anyone in the company can find what they need. The search functionality, which uses Optical Character Recognition (OCR) to make even scanned documents searchable is super easy, similar to a "Google-like" search.

Automated Alerts and Reminders: The ability to easily set automated email reminders for key dates like renewals and expirations helps prevent missed deadlines and costly auto-renewals.

Value for Money: The cost-conscience pricing is competitive for the features offered. We found it to be a more affordable and effective solution compared to more expensive, complex platforms that balanced cost with business needs. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Limited AI and OCR Accuracy: While the OCR is a pro, some of our users find the AI capabilities for data extraction to be less than perfect, often requiring manual updates for accuracy. While this feature is getting better we have found we have to review a lot of the fields to ensure no mistakes are made. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Kris, thank you so much for your honest and detailed feedback! We are absolutely delighted that you find our platform so easy to use and appreciate our customer support. We appreciate your valuable feedback on our AI and OCR accuracy—we're making significant investments in this area and are excited about the improvements we'll roll out this year. Please feel free to reach out to me, Chris Nordman, Director of Customer Success, at chris@contractsafe.com to discuss your feedback further and to get an update on our product roadmap.

Boryana I.
BI
Interim HR Generalist (Europe & APAC)
Financial Services
Mid-Market (51-1000 emp.)
"Solid Tool, Slight Learning Curve"
What do you like best about ContractSafe?

I like that ContractSafe centralizes all contracts in one place and helps reduce the risk of missing key deadlines. The search function is very useful once everything is uploaded and tagged properly. It’s a helpful tool for contract tracking and organization across teams. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

As a new user, I found it a bit difficult to navigate at first. Some actions (like uploading or editing metadata) weren’t as intuitive as I expected, and I had to spend time figuring things out or checking the help documentation. I think the onboarding experience and UI flow could be more user-friendly, especially for first-time users. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Boryana, we're so glad to hear that ContractSafe is helping you centralize contracts, reduce risk, and that you find the search function useful for organization! We're genuinely sorry to learn about your initial difficulties with navigation and the onboarding experience; your feedback is incredibly valuable as we strive to make our platform even more intuitive. Please reach out to me, Chris Nordman, Director of Customer Success, at chris@contractsafe.com so we can discuss your experience and how we can improve.

SS
Executive Assistant
Small-Business (50 or fewer emp.)
"Great product, easy to use!"
What do you like best about ContractSafe?

I really appreciate how intuitive and user-friendly ContractSafe is. I don’t need a lot of training to get things done—it just works. Also, the automated reminders for contract deadlines and renewals are a lifesaver. They help me stay on top of key dates without manually tracking everything.

The customer support is superb! Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I sometimes wish there were more customization options for fields, dashboards, or workflows to better fit our internal processes. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Thank you for sharing your great feedback, Sylvia! We are so glad to hear that you find ContractSafe intuitive and that our automated reminders and customer support have been so helpful. We also appreciate your feedback on customization—we're constantly looking for ways to improve, and your insights are incredibly valuable. Please feel free to reach out to me directly at chris@contractsafe.com so we can connect and talk more about how we can better support your internal processes and some exciting updates we are making to the product.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"A fantastic user-friendly system that allows us to manage all our contracts in one place"
What do you like best about ContractSafe?

The system is easy to use and allows us to store our contracts by the business areas needed. Once you have set up your required fields on a record, you can easily collate contract information by downloading reports or filter and view specific ones when needed. We can also share contracts with others in the business and manage their permissions, which is great! Ashlea has been a great Account Manager, always available when we needed and the support team also provide a quick response to any issues that we might have. Overall, I would recommend ContractSafe to anyone that needs to get their contracts in order/saved in one location. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Whilst we are able to set reminders on records for various items, the functionality of the reminders feature is currently limited, for example we cannot easily filter by upcoming or missed reminders by record owners but we have raised this with ContractSafe and have been advised that development is ongoing so hopefully the function will have more features to it in the future. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi, we're so glad you find ContractSafe to be a fantastic and user-friendly system for managing all your contracts. We truly appreciate you taking the time to share your feedback about the reminders feature; we understand how valuable more filtering options would be. We also made sure to let Ashlea know how much you appreciate her! She will be following up with you as we make progress on this feature and can share some of the other exciting developments we have in store. Thank you again for your valuable feedback!

Verified User in Consumer Services
AC
Enterprise (> 1000 emp.)
"100% fit-for-purpose, Simple to use, does not attempt to be the "everything" tool for everyone."
What do you like best about ContractSafe?

Let's start with customer support - no BOTs but a real knowledgeable person. I've had several opportunities to test the support model and it works.

The product was easy to setup and start using from day 1. It's intuative. I like it. My use case may be somewhat limited, however it was exactly the tool needed to match my requirements.

I like the drag and drop electronic files feature.

I like the charge metric model, I'm not licensed based on users or logins, but rather the number of contracts under storage - this is perfect.

Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

The tool doesn't allow me to create mathatical logic between two fields on a contract. i.e. input a contract value in a foreign currency AND an exchange rate to USD in a second field to achieve a normalized reporting value in a third field.

I like uniformly formatted data, often leading zeros, hyphens, etc are treated differently by different users... additionally I don't like when there are data fields left blank. When I view multiple contract details in row format (i.e. similar to excel) It would be ideal if I could go to the row/cell and adjust the field value and save the record. Instead I have to go into the individual contract and make the update. (I know I can set fields to being mandatory.) Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Thank you so much for your fantastic review! We are thrilled to hear that you're having such a positive experience with ContractSafe, from our dedicated customer support to the ease of use and our flexible pricing model. Your feedback about the drag-and-drop feature and the value you've found in our repository, search, and reminder functions truly brightens our day. We are so glad that ContractSafe is solving your specific needs and making your contract management processes more efficient. We appreciate you taking the time to share your thoughts with the G2 community!

JM
Sr. Director of Operations
Small-Business (50 or fewer emp.)
"A great Comprehensive Service"
What do you like best about ContractSafe?

ContractSafe did all of the things at we were looking for. We manage a lot of agreements with various milestone dates in them, and contract safe was perfect for pulling those out and setting up reminders to send to the appropriate team member.

We were able to easily store related documents under one umbrella and make changes as needed, and as the team changed.

It was very intuitive to get set up and implement across the team. It fit nicely in to our work flow. The support team was great to work with and always available. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Sometimes the email reminders were not super clear on what they were for, but I believe that was also the way we named and structured the documents and reminder. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Jennifer, thanks so much for the review! I'm so glad to hear that ContractSafe is helping you centralize your documents and that our reminder feature has been a benefit to you and your team. I'm sorry to hear that the email reminders are not as clear as they could be, and I'd love to learn more about your experience and the features you have feedback on. Please reach out to me directly at chris@contractsafe.com so we can connect.

-Chris Nordman, Director of Customer Success

Donna M.
DM
Operations Manager
Mid-Market (51-1000 emp.)
"ContractSafe has significantly streamline our contract creation and management."
What do you like best about ContractSafe?

Creating a contract and creating an intake form are both time-saving applications. Our contracts are more streamlined and consistent with this app. There are many features within ContractSafe that keep our contracts, requests, ACH and W9 forms organized and easy to access. There are reports that can be generated with a click of the button. The automated reminder of contract expirations is a wonderful tool. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

You cannot drag and drop files when moving them. This could be streamlined and save time if you could drag and drop. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Donna, thank you so much for your kind words! We’re thrilled to hear that features like the intake forms, reporting, and automated reminders are helping to streamline your processes and save you so much time. We were also so happy to hear about your experience with Ashlea, and we've already made sure to let her know how much you appreciate her and her hard work! We're grateful for your feedback regarding the drag-and-drop feature, and our team is always looking for ways to improve. Please feel free to reach out to me, Chris Nordman, Director of Customer Success, at chris@contractsafe.com so we can discuss your feedback in more detail.

SB
Paralegal
Enterprise (> 1000 emp.)
"My Legal Suitcase"
What do you like best about ContractSafe?

What I like best about ContractSafe is how easy it was to implement the system and set it up to capture the data we identified to be most important. ContractSafe is user-friendly and offers a number of great features. ContractSafe has become the primary tool our legal team utilizes for contract management. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

The AI and OCR sometimes requires manual corrections. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Sanita, thank you for your kind words! We’re thrilled to hear how user-friendly you find the system and that it's become a primary tool for your legal team. We understand your concerns about the AI and OCR, and I want you to know that improving our AI is a top priority for us this year. Our updated product roadmap specifically outlines the enhancements we are making. I'd love to connect with you directly to discuss the roadmap and the features you have feedback on. Please feel free to reach out to me, Chris Nordman, Director of Customer Success, at chris@contractsafe.com.

Pricing Options

Pricing provided by ContractSafe.

Organize

Starting at $375.00
Per Month

Finalize

Starting at $579.00
Per Month

Maximize

Starting at $746.00
Per Month
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ContractSafe Features
Contract Templates
Contract Editing
Contract Attachments
AI Text Summarization
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