Consensus Reviews & Product Details

The ability for a user to viewer/user to rank which videos in a playlist (Standard Personalization Demo) are important vs. not important is great. Sharing videos using a "Demoboard" is simple and intuitive. The analytics and tracking is in depth and insightful. Salesforce integration also works well and is seamless. We love that it accelerates sales cycles but giving buyers what they need upfront. Deals tend to move a bit faster because prospects are more information before the first meeting. Consensus allows us to eliminate unnecessary discovery calls. Consensus has also allows our Sales and SE teams to be better aligned. Sales can now run further without SE involvement. It been a force multiplier for our SE team, so fewer repetitive live demos and more time to focus on complex deals. Review collected by and hosted on G2.com.

The UI/UX could be polished a bit. I wish it was easier to add one off demos (just one video, called a "Single Experience" demo) and create a playlist on the fly to add these to. Sometimes the behavior for deleting videos can be a bit buggy and delayed. I wish we had more control over demo look and feel, specifically around the ability to customize branding more. Sometimes it can be difficult finding video assets, specifically around locating older demos and managing multiple video assets effectively. Review collected by and hosted on G2.com.

I use Consensus to share demos with clients in sales, and I like how easy it is to get all my demos out. There are multiple ways to share the link, which is really convenient. I appreciate just how simple it is, and then I get to see if they've watched it, which is really, really nice to know. The feature of creating demo boards and tracking if they viewed the demo is very valuable and critical for my job. The initial setup was super easy, and I've never had any problems; I was always able to get started right away. Review collected by and hosted on G2.com.

It might just be user error, but I think previewing the demos first is a little bit hard to find how to do that. So just making that a little bit more simple and being able to watch those demos as myself rather than a client would be good. Review collected by and hosted on G2.com.

Consensus provides a tool for our sellers to share videos and information with potential clients in efficient and engaging ways. It multiplies the efforts of our demo teams and helps prospects learn more about our solutions on their own time.

Additionally, the solution is plug-and-play, it only took our demo team a matter of minutes to ramp up on using the solution. Review collected by and hosted on G2.com.

There are a couple of small UI elements in the client viewing experience that we'd like to see tweaked. Also looking forward to some developments on back-end efficiency and organization. But these are fairly small issues compared to the many benefits. Review collected by and hosted on G2.com.

I like the way I can stack all my demos into one link and send it to clients. I appreciate being able to track how many times they've seen it and get notifications when they view the videos. I find it very beneficial that I can see how often my clients have viewed the video, as this helps me know when to follow up with them. It's a sweet spot for client engagement. The setup is fairly easy, creating dashboards is straightforward, and it's a user-friendly product that doesn't require intense training, which is the best part. Review collected by and hosted on G2.com.

The only thing which doesn't work for me is I can't really view the demos very quickly while I'm on the call, and I just want to use Consensus for my own information. I have to kind of click a fair few buttons to actually open up the video and see it for myself. Review collected by and hosted on G2.com.

The analytics behind the video viewership help track interaction/engagement. Review collected by and hosted on G2.com.

Not much at all to dislike about the product, having additional customisation of video links would be beneficial to increase engagement appeal. Review collected by and hosted on G2.com.

I love that all of the resources I can ever be curious about or need are all in one platform. I don’t have to worry about bothering managers, asking teammates, or anything else. I can go for exactly what I’m needing, especially with the help of the AI tools as well Review collected by and hosted on G2.com.

At times it feels overwhelming or like an overload of information, and I think the organization could be a bit better. Review collected by and hosted on G2.com.

I like that Consensus is easy to use, especially when it comes to recording custom videos and embedding demos within emails to send to prospects. The tracking feature is also great, providing notifications when someone watches a video, which prompts a follow-up email. I think the product is creative and offers a different way to show a demo, making it more personalized for the prospects. We've been using it in our workflow and finding effective ways for prospects to engage with the videos. Being able to track who shares the video and how much they watch helps in our selling process, and I appreciate how it stands out in email outreach by allowing video embedding. Review collected by and hosted on G2.com.

I don't like how when we send things off, there's this whole process where people have to click and choose what’s important before they get to the actual video. It feels unnecessary because I usually know what I want to send to specific contacts. We're targeting specific accounts, so when someone like a director, VP, or CHRO receives it, they shouldn’t have to go through extra steps of telling us what's important. I’d prefer they just click on a name and the demo starts playing without all the additional choices. It would be more efficient if there was an option for them to simply get the demo the way we intended it without navigating choices about what's important or not. It just adds time for busy professionals who might not want to deal with that. Review collected by and hosted on G2.com.

What I like best about Consensus is how effective it is as a demonstration tool. It allows me to quickly showcase the value of evidence-based research across different use cases, which makes it very powerful in front of prospects. In just a few minutes, I can illustrate how a complex question can be translated into clear, research-backed insights. It helps make the product very tangible and easy to understand, especially for non-technical audiences. Review collected by and hosted on G2.com.

From a demo perspective, the main limitation is that results can vary depending on how the question is framed or the maturity of the topic. For very niche or business-specific use cases, it sometimes requires a bit of preparation to ensure the output is impactful during a live demo. It’s a great tool for showcasing potential, but like any product, it works best when the use case is well positioned. Review collected by and hosted on G2.com.

Consensus has improved the way I engage prospects throughout the sales cycle. I especially like being able to share on-demand product demos that allow buyers to explore the parts of the platform that are most relevant to them, on their own schedule. The engagement intelligence is also a big plus: I can see who is watching the demos, which content they spend the most time on, and which features generate the greatest interest. Those insights help me prepare for follow-up conversations and keep discussions focused on what matters most to the customer. Learning how to create and share demo experiences took a few tries before I got it right, but now I simply copy and paste the template I made for myself. Review collected by and hosted on G2.com.

I feel like I’m underutilizing the platform. I’d like deeper AI-driven insights and recommendations that help sellers understand not only what content prospects viewed, but also which actions are most likely to move an opportunity forward. The reporting and dashboard experience can sometimes take a few extra clicks to get to the specific information I’m looking for. More report customization options, along with easier access to key engagement metrics, would be a welcome improvement. Review collected by and hosted on G2.com.

Quickly and easily generate demo boards with existing demos

Intro video option

Tracking ability for views/no-views Review collected by and hosted on G2.com.

The email plug in for Gmail is very glitchy

I have not been able to get the recording option to work on my computer, I have to manually record separately and upload

It is sometimes slow to load the demo board tracker Review collected by and hosted on G2.com.