---
title: Commvault Cloud Reviews
meta_title: 'Commvault Cloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 190 reviews by the users' company size, role or industry
  to find out how Commvault Cloud works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 190
  scale: '5'
date_modified: '2026-07-27'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---

# Commvault Cloud Reviews
**Vendor:** Commvault  
**Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 190
## About Commvault Cloud
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience, leading the charge to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, represents decades of innovation, industry leadership, customer trust, and a deep ecosystem of partnerships. It’s the only cyber resilience platform built for the hybrid world, offering the best data security for all workloads, anywhere combined with the rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in face of tomorrow’s threats. Learn more about Commvault by visiting www.commvault.com



## Commvault Cloud Pros & Cons
**What users like:**

- Users value the **security and backup capabilities** of Commvault Cloud, ensuring robust protection for their data. (11 reviews)
- Users love the **ease of use** of Commvault Cloud, making backup maintenance simple and cost-effective. (10 reviews)
- Users value the **ease of use and thorough backup solutions** offered by Commvault Cloud for data protection. (7 reviews)
- Users appreciate the **high reliability** of Commvault Cloud for seamless data management across hybrid and multi-cloud environments. (7 reviews)
- Users value the **automation** in Commvault Cloud, simplifying complex data protection tasks and reducing manual effort. (6 reviews)
- Users appreciate the **high reliability** of Commvault Cloud for managing backup and recovery across multiple environments. (5 reviews)
- Cloud Computing (5 reviews)
- Cybersecurity (5 reviews)
- Data Security (5 reviews)
- Users value the **seamless integrations** of Commvault Cloud, enhancing data management across diverse environments effortlessly. (5 reviews)

**What users dislike:**

- Users find the **complex setup** of Commvault Cloud challenging, often requiring extensive knowledge and time for configuration. (8 reviews)
- Users find the **interface complex** , making it challenging for new users to navigate and configure effectively. (7 reviews)
- Users find the **complexity of Commvault Cloud** challenging, particularly for new users due to advanced configurations and settings. (4 reviews)
- Users find the **difficult learning** process of Commvault Cloud challenging, particularly for newcomers and smaller IT teams. (4 reviews)
- Users find the **cost of Commvault Cloud** to be quite high, creating frustration and regret over the purchase. (4 reviews)
- Learning Curve (4 reviews)
- Users note a **steep learning curve** with Commvault Cloud, making initial setup and advanced features challenging for newcomers. (4 reviews)
- Compatibility Issues (3 reviews)
- Difficult Management (3 reviews)
- Difficult Setup (3 reviews)

## Commvault Cloud Reviews
  ### 1. CommVault

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2017

**What do you like best about Commvault Cloud?**

CommVault was a good platform with a lot of powerful tools like dedupe and archiving. Once setup things ran very well. Probably the best part was that it was a backup software and not particular about what storage medium you use. 

**What do you dislike about Commvault Cloud?**

In retrospect, we really needed a person dedicated just to the commvault product to stay on top of the backup and recovery process. With employee turnover, much has to be retrained and retaught to keep the system operational.

**Recommendations to others considering Commvault Cloud:**

Make sure you can dedicate plenty of internal resource to keep this system running. Without a dedicated Comvault administrator, this product becomes wieldy and unstable.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Deduplication of data and archiving of old stale data was super important in our decision to use CommVault. We also already had a lot of storage medium to use, so we didn't want to have to buy more storage just for backup.

  ### 2. Backing up All the Things...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bobby W. | Centralized Application Support Supervisor, Insurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2017

**What do you like best about Commvault Cloud?**

I like the ease of use of this product, just load the agent on the server, or virtually point it there and BAM your all set.  the single user interface makes it easy to see what is going on when you need to see it.

**What do you dislike about Commvault Cloud?**

I can't say that there is anything that I dislike about it since this is the only product that I have ever used, so I don't really know about other products or could truly compare it to something else.

**What problems is Commvault Cloud solving and how is that benefiting you?**

well the problems that we solved is that we didn't have to have a "dedicated" backup administrator.  the simplicity of this product allowed all of the members of our team to be able to quickly and easily pick up on how this product runs and what's going on with it on a daily basis.

  ### 3. Commvolt back up managment software 

**Rating:** 5.0/5.0 stars

**Reviewed by:** James C. | Auckland IT Vender Analyst, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Commvault Cloud?**

easy to use  quick to set up and install for the business , user friendly and easy to use for restores 

**What do you dislike about Commvault Cloud?**

some times the updates can kill your set up of the back ups but can be fixed 

**Recommendations to others considering Commvault Cloud:**

good to talk to them to find out what version or set up you need 

**What problems is Commvault Cloud solving and how is that benefiting you?**

we currently use it and has good benefits and support with 3rd party vendors 

  ### 4. Good solution for long term backups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2017

**What do you like best about Commvault Cloud?**

Reliability for long term back up solution. Clear organization of backups and easy to browse full backup history.

**What do you dislike about Commvault Cloud?**

Navigation through the system is becoming a bit dated.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Provides a solution for long term backups.

  ### 5. Good Support And Great Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2017

**Describe the project or task Commvault Cloud helped with:**

Commvault is a great software solution for complete data management. We were impressed with the offerings and can say that it is one of the cost efficient way for managing the data

**What do you like best about Commvault Cloud?**

I would say great support and with built-in automation and customized reporting user can spend less time on routine administration, and more time delivering value to the business.

**What do you dislike about Commvault Cloud?**

Once you are used to of GUI, you will loose control of CLI commands. Licenses are costly, so think about it

**Recommendations to others considering Commvault Cloud:**

Easy to use, simple and intuitive backup solution which is quite simple to configure and architect from scratch.

  ### 6. Good support makes up for a kind of clunky product

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2016

**What do you like best about Commvault Cloud?**

Oracle database cloning works pretty well. If everything did work I would say the interface is ok, if extremely large and complex.

**What do you dislike about Commvault Cloud?**

Where do I start? Delivered features were not as described. We ended up having to purchase additional software to achieve the email archiving functionality promised. Lots of additional proxies were required (and a Server 2012 license for each one). The industry-leading customer service was exactly the opposite. Took forever to get resolutions. Commvault representatives berated me for trying to get escalations for problems that turned out to be known issues. Tech reps unfamiliar with new features. One VM still not backed-up after one solid week of tech support and escalation.
edit: After 5 months and one Service Pack patch things are running fairly smoothly. The application is still prone to unexpected failures along the path from agent to proxy to media server however the tech support is prompt and effective.

**Recommendations to others considering Commvault Cloud:**

I suggest comparing with Unitrends.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Reliable backups and simple and quick restoration of data, including Oracle.

  ### 7. Very good backup software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2017

**What do you like best about Commvault Cloud?**

this software is very good at both back AND restore.  I have never had any trouble with backing up files or mailboxes and the restore process is very granular and intuitive to use.

**What do you dislike about Commvault Cloud?**

setup of a new device can sometimes be a little long and complex

**Recommendations to others considering Commvault Cloud:**

I recommend this product highly.
If you want something reliable and trustworthy, this is the product to get

**What problems is Commvault Cloud solving and how is that benefiting you?**

I keep the company files and emails safe with this product, if a server were to fail, I know that I have a good backup from which to restore it.

  ### 8. No worries backups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2017

**What do you like best about Commvault Cloud?**

The product is very stable and backups are easy to set up.  Restores are also easy to do.

**What do you dislike about Commvault Cloud?**

Support does not always take ownership on issues.  I have opened a couple of tickets where they would to point back to another vendor.  I ended up figuring out a solution on my own.

**Recommendations to others considering Commvault Cloud:**

Always do a POC trial with products to compare and see how they will fit your needs in your environment.

**What problems is Commvault Cloud solving and how is that benefiting you?**

A backup solution with long term retention.

  ### 9. Can't sleep at night without it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark S. | Director Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about Commvault Cloud?**

Simple, easy to configure scheduling.  Many built-in scenarios. 

**What do you dislike about Commvault Cloud?**

Kind of a steep learning curve to get the right items in backup, but that isn't a bad thing.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Backup services for physical and virtual storage.

  ### 10. Maybe the most comprehensive backp software on the market.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sebastien L. | IT Administrator, Computer Networking, Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2016

**What do you like best about Commvault Cloud?**

Well, it's quite impossible to enumerate all the software can do ! You can backup anything : any folder on any servers, complete virtual machines, all kinds of databases  (there is an agent for SQL, Oracle, etc), active directory. You can manage all the different works by using storage policies (retention time) and schedules. Also you can create personnalized reports which will help you to keep an eye on your backup activites. Restore activites are very easy, just select your system, the date/time then click on browse and restore to find the files you're searching for.
About support, it's always possible to reach Commvault support team very quickly and they are always able to answer our questions.

**What do you dislike about Commvault Cloud?**

As it is a quite huge sotware, the implementation is a relatively hard process. You will spend a lot of time to fine tune the software if you're in a complex environnement. Hopefully, when implementing, you can be assisted with peoples from Commvault who are very nice and helpful.

**Recommendations to others considering Commvault Cloud:**

If you need to backup multiple kinds of system and data you should consider Simpana ; so powerful !

**What problems is Commvault Cloud solving and how is that benefiting you?**

We're backuping all of our data and virtual machines. The user support team is able to process restores easily and quickly when users needs deleted files. For the infrastructure team, it's very helpful to be able to restore complete virtual machines after some disasters !

  ### 11. Backup solution for the Enterprise

**Rating:** 3.5/5.0 stars

**Reviewed by:** Trent K. | Sales Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2017

**What do you like best about Commvault Cloud?**

Commvault is very enterprise ready.  It's configurable and effective.

**What do you dislike about Commvault Cloud?**

The configuration is complex and esoteric.

**Recommendations to others considering Commvault Cloud:**

Need staff certifications for deployment.

**What problems is Commvault Cloud solving and how is that benefiting you?**

File level restore and backup

  ### 12. Commvault: a simple review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2017

**Describe the project or task Commvault Cloud helped with:**

Unifying Backups across multiple companies

**What do you like best about Commvault Cloud?**

Everything is in one spot. Multiple organizations,  multiple sources (physical servers and Virtual)

**What do you dislike about Commvault Cloud?**

Java interface to manage. Complicated back end

**Recommendations to others considering Commvault Cloud:**

Big upfront expense, low continuing costs

  ### 13. Hard to setup and manage

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2017

**What do you like best about Commvault Cloud?**

The software is very powerful for cross platforms backup. 

**What do you dislike about Commvault Cloud?**

The SQL agent always has problems with a cache memory and keep interrupting the backup schedules. The user interface is confusing.

**Recommendations to others considering Commvault Cloud:**

If you only need backup for Microsoft servers, try different solutions.

**What problems is Commvault Cloud solving and how is that benefiting you?**

backup SQL Servers

  ### 14. By far one of the best Enterprise Backup Solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodney P. | Solutions Provider, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2016

**What do you like best about Commvault Cloud?**

This is a very simple to use and intuitive backup solution which is quite simple to configure and architect from scratch.  

**What do you dislike about Commvault Cloud?**

Once you get use to the GUI, there is not much to dislike about Simpana.

**Recommendations to others considering Commvault Cloud:**

Run through the POC, their sales staff and engineers are very helpful and more than providing

**What problems is Commvault Cloud solving and how is that benefiting you?**

Ease of backups and restores.  Backup times are fast and efficient.  Restore process is fast, efficient and effortless.

  ### 15. CommVault

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hannah U. | IM Administrator, Construction, Enterprise (> 1000 emp.)

**Reviewed Date:** January 10, 2017

**What do you like best about Commvault Cloud?**

The ability to back up just about anything your heart can desire; databases, vms, folders, active directory. The ease of management is also a nice feature as long as the ability to customize to our needs. 

**What do you dislike about Commvault Cloud?**

Implementing this was a little more difficult than anticipated. The software is definitely complex which is always a good and bad thing for these types of tasks, but luckily the support option is always there and they are easy to reach. 

**What problems is Commvault Cloud solving and how is that benefiting you?**

Backing up anything and everything that is necessary, especially to assist in our DR efforts. 

  ### 16. Good Backup/Recovery Solutions 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2017

**What do you like best about Commvault Cloud?**

Multiple solutions in restoring backups. Able to extract both SQL backups and full snapshot recovery.

**What do you dislike about Commvault Cloud?**

Restores can sometimes be time consuming over the network depending on the size.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Simplified backup and recovery solutions for enterprise.

  ### 17. CommVault Simpana from a daily user

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill E. | Sr. Network Server Administrator, Insurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2016

**What do you like best about Commvault Cloud?**

Quite simply, it works!  We switched ti CommVault Simpana back in the version 7 days.  We've stuck with the the product through every product revision since.  The user interfaces are clean and intuitive.

**What do you dislike about Commvault Cloud?**

Media agents arent candidates for virtualization.  CommVault is the last thing standing to keep me from being 100% virtual in my datacenter.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Business Continuity in the event of a disaster or data corruption.

  ### 18. Fantastic for SharePoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2017

**What do you like best about Commvault Cloud?**

How quickly I can recover data for customers. 

**What do you dislike about Commvault Cloud?**

Interface is a little clunky, especially sorting through running jobs.  but that's just how some software is.  I wouldn't trade it for anything.

**Recommendations to others considering Commvault Cloud:**

Fantastic for SharePoint. Trust it. 

**What problems is Commvault Cloud solving and how is that benefiting you?**

SharePoint backups that exist outside of SQL backups.

  ### 19. CommVault management is great!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2017

**What do you like best about Commvault Cloud?**

The ease of management and automation that you can arrange is second to none

**What do you dislike about Commvault Cloud?**

The cost is pretty high, but it's well worth the expense. 

**Recommendations to others considering Commvault Cloud:**

Definitely look into a POC for your environment. It is worth the time. 

**What problems is Commvault Cloud solving and how is that benefiting you?**

backup solutions. benefits have really been in ease of management

  ### 20. Commvault Ease of use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 27, 2017

**What do you like best about Commvault Cloud?**

The integrated master model of Simpana is simple to configure.

**What do you dislike about Commvault Cloud?**

There is nothing I do not like except the pricing model.

**What problems is Commvault Cloud solving and how is that benefiting you?**

The ease of managing my infrastructure across a global environment.

  ### 21. Extremely full featured and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2017

**What do you like best about Commvault Cloud?**

Installation of client and setup in the Simpana app

**What do you dislike about Commvault Cloud?**

Can be a bit clunky in areas, especially creation schedules

**What problems is Commvault Cloud solving and how is that benefiting you?**

Solving the problem of having a recovery solution in case something unthinkable happens.

  ### 22. 1st Class for a reason!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Commvault Cloud?**

Reliability, integration and ease of use.

**What do you dislike about Commvault Cloud?**

Pricing and licensing options. Current licensing features do not take into consideration marginal additional backup needs.

**Recommendations to others considering Commvault Cloud:**

Make sure you budget for the cost of proper licensing.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Disaster recovery and business continuity.

  ### 23. With Great Software Come Great Sacrifice! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Timothy S. | Network Manager, Law Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2016

**What do you like best about Commvault Cloud?**

Covers pretty much every software type there is available.  Integrates with most APIs.  If you have an RPO, you can meet it with their software.  Software took user intervention out of the the equation.  Alerts told us when things were needed or tapes changes.

**What do you dislike about Commvault Cloud?**

Cost was steep.  Was sold a solution that was unable to fulfill promises.  CommVault tried to resolve but was very slow and were still unable to fully resolve all hardware bound issues without further cost on our side.  Make sure to properly size and do not think anything less than SSDs should be used for DeDup or OS drives.  Depending on yours size and complexity of backups, a dedicated and knowledgeable individual would be needed on staff.  This software is not for the faint of heart and will require some care and feeding. 

**Recommendations to others considering Commvault Cloud:**

Price is steep.  If you are going to use DeDup  DO NOT SKIMP ON SSDs.  SEED, SEED, SEED.  Great support, use is heavily!  

**What problems is Commvault Cloud solving and how is that benefiting you?**

Solved individual server backups to tape.  Single pane of glass for doing backup.  Without this software, there were many missed backups due to hardware issues to tape.  Restores took hours to perform and were unreliable.  

CommVault completely changed the way we thought about backups.  Item level backups inside applications like SharePoint.  Restores directly to SQL.  Onsite retention with replication to secondary site.  

  ### 24. Best backup software i've ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2016

**What do you like best about Commvault Cloud?**

Easy way to integrate multiple kind of server using agent...userfriendly

**What do you dislike about Commvault Cloud?**

Commvault agent are expensive for database server.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Backup all kind of data using single console

  ### 25. Very promising enterprise data protection solution 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Uday Bhaskar J. | Storage and backup engineer, Consumer Electronics, Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2015

**What do you like best about Commvault Cloud?**

Simplified manageability of complex functionality and vast support of every applications and tightly integrated with applications. Also excellent customer support. Integration with most of the cloud vendors.   It is providing tools for automation which is very good. 
Commvault deduplication is one of the best , we are getting very huge saving of destination space and also better backup time because of client side deduplication. 

**What do you dislike about Commvault Cloud?**

Not sure if I am correct but I feel it is bit costly compared to other vendors but after capacity based license it can be used by mid range companies as well. 
It should provide more way to automate activities . Should provide robust reporting.(I know there is way to get SQL query based reports, but for users who don't know SQL queries commvault should provide more configured reports in Metric and reporting server.)

**Recommendations to others considering Commvault Cloud:**

I mainly suggest it is because simple to manage all the features of commvault from single window. 
Great deduplication technique. 

**What problems is Commvault Cloud solving and how is that benefiting you?**

Faster backups with best deduplication direct could backups. Quick response from the customer support . 
Vmware integration for backups and restores reducing our work of managing individual servers.  
Integration with could allowing us to support our cloud adoption model. 

  ### 26. CommVault is the way to go

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2015

**What do you like best about Commvault Cloud?**

I use CommVault daily for two customers and I really like functionality and having everything in one CommCell in a single area.  This allows us to control and monitor the environments easily and efficiently.  The functionality of CommVault is very straightforward and everything is just a "right click" away.

**What do you dislike about Commvault Cloud?**

They have changed their reporting from previous releases and I find the new reporting functionality to be a little lacking now.  Though you have the reporting all in one place on the CommCell and the Cloud, I find some of the information is not as it use to be.

**What problems is Commvault Cloud solving and how is that benefiting you?**

CommVault is great for backing up servers and desktop/laptops.  We're constantly adding different types of servers (e.g. VMware, Unix, GreenPlum, Exchange) and CommVault will make sure to work with the company to help when implementing those environments.  One of the greatest benefits of CommVault is their technical support.  No matter how big or small the issue is CommVault will do with they can to fix the issue.

  ### 27. Powerful software for the GUI lover in you

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim S. | Commvault Engineer, Computer Networking, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2015

**What do you like best about Commvault Cloud?**

There are so many useful options to Simpana 10 that I am not sure where to start.  In no particular order, I would say that the single pane of glass GUI for archiving and backups is useful.  The set up of security and what other users can access is very simple and works well with active directory users and groups.  Most of the menus to access things are within 3 clicks of your mouse.  The intellisnap backups are very useful if you have the SAN space.  I like the easy to set up reporting system that tells me my growth rate and details for successful / failed backups and restores, and have them emailed to select individuals or groups.  No need to set up any BLAT emails or utilize a separate software like Opscenter for NetBackup.  There is also a very useful right click job option called resubmit job. I am very fond of the search function for restores too.  It works infinitely better than the NetBackup search function.  Installing the client on servers can be done right through the GUI or you can run the software manually on the server. Updating your client software to the latest patch is made simple just by right clicking on the  client and clicking install software / update software.  This is a very robust software with so many options, no wonder they are on top of the Magic Quadrant.

**What do you dislike about Commvault Cloud?**

The only thing I disk like about Simpana 10 is that the interface is a JAVA GUI and it is sometimes slow to respond, although I was told they are moving away from this with version 11.

**Recommendations to others considering Commvault Cloud:**

I would seriously recommend looking into Commvault Simpana 10 for your backup needs.  I have been very satisfied with my choice.  

**What problems is Commvault Cloud solving and how is that benefiting you?**

The problems we had before the migration to Simpana 10 disk based backups were getting backups to finish within the nightly backup window, hourly native SQL transaction log backups, and file system archiving.  Commvault was able to square this all away with a single pane of glass interface.
As an administrator, one of the most painstaking things to do is go over logs.  NetBackup logs seem so convoluted and difficult to read as opposed to Simpana 10 logs.  Also I don't have to log into so many different servers to find the logs.  I can get logs in Simpana 10 just by right-clicking on the job and hitting the view logs option.  So simple!

  ### 28. Amongst best backups systems I have taught

**Rating:** 4.5/5.0 stars

**Reviewed by:** John G. | Knowledge Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2015

**What do you like best about Commvault Cloud?**

As a certified technical instructor, I have taught many systems, applications, and packages. CommVault Simpana is a powerful reaching backup system that proves easily integrated and compatible with virtual environments. CommVault's Synthetic backups are a great time saver. Also strategic placement and design allows a central CommServe allows admins to rebuild any protected portion of the environment. CommVault provides excellent all inclusive coverage; while more pricey than some of its competition, it provides a much lower total cost versus more a la carte systems. These a la carte systems prove to be penny-wise and pound foolish in enterprise deployments.

**What do you dislike about Commvault Cloud?**

CommVault has a complete reliance on squeaky-clean DNS, even for the simplest of deployments. The slightest error or compromise break the CommVault network; completely incompatible with LMHOST files. CommVault may be too expensive for smaller, simpler systems.

**Recommendations to others considering Commvault Cloud:**

Ensure your network's DNS is squeaky clean; the slightest error or compromise will break you CommVault deployment. Also ensure you purchase the appropriate iDAs for your environment.

**What problems is Commvault Cloud solving and how is that benefiting you?**

I had to teach my customer's users how to protect their extremely customized, secure, and portable SharePoint/VMware networks that were deployed in austere environments.

  ### 29. Great backup product with boastful archiving claims

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott R. | Director, Microsoft and Backup, Recovery & Archiving Services, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2015

**What do you like best about Commvault Cloud?**

CommVault Simpana has been refined into one of the leading edge backup and recovery products in the market today and that innovation is a driving force in my recommendation of it. Its capabilities are truly unique in many areas such as single pass backup for granular recovery as well as storage management archiving. Its performance as a backup product may not be the "fastest" but when I backup data with CommVault Simpana, I know I will be able to recover it in a timely fashion as CommVault has done a particularly good job of ensuring data integrity and recoverability which is the often overlooked point of backup products.

**What do you dislike about Commvault Cloud?**

CommVault's claims to having a market leading archiving product is misleading. Yes, CommVault Simpana offers great backup integration for tiering data and archiving older, less accessed data and it works. However, this integration of backup and archive comes at the expense of user ease of use. My opinion and that of many of my customers is that archive data should be transparent to the users; they should not be able to easily diffierentiate between production data and archived data and in this CommVault Simpana is lackluster. Users are forced to recall the attachments of archived messaged through the browser or search interface unless they have an offline content cache which many organizations feel is burdensome. While the data is accessible from the web search, it can be cumbersome to users not intimately familiar with the interface.

**What problems is Commvault Cloud solving and how is that benefiting you?**

CommVault has reduced the storage footprint of backups in many of our customers' environments and using its deduplication options, has improved the efficiency of backups dropping backup windows as a result.

  ### 30. CommVault Simpana review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Thomas P. | Owner DBAGen Inc, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2015

**What do you like best about Commvault Cloud?**

The GUI is pretty good. Navigation from page to page is good too.

**What do you dislike about Commvault Cloud?**

The following errors were encountered: 
1. The restore of a DB to ‘end of logs’ gave an error message and we had to run the ‘rollforward’ command manually to make it work:
2. The restore to ‘end of logs’ completes successfully, however, there is a message: Failed to unquiesce or activate the database 
3. The subclient shows a storage policy of SP_XYZ but when we go into the ‘Storage Device’ under properties section, it does not show us the policy name. The number of Data backup streams displayed is also not correct.
4. While trying to do a DB2 restore to end of logs the following message appears repeatedly, “Database in use”. The restore without the end of logs or point in time work fine. 
5. Redirected restore to a database on the same host and same instance errors out with the following message after running for many hours: The archive log file is not associated with the current log sequence. We had to figure out the log file name, manually delete it and then run: "db2 rollforward db DBNAME to end of logs" and then it worked.


**Recommendations to others considering Commvault Cloud:**

Make sure you test the product out with your specific requirements. The product has great potential, some things still need to be worked out in my opinion. I used this product a year ago and so most of the issues that I have described above must have been resolved. Please verify that they have been taken care of.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Enterprise wide backup and restore operations for RDBMS's such as IBM DB2, SQL Server, Oracle.

Some functions tested fine, others were still being worked on. 

  ### 31. I enjoy the ease of use with Simpana backups!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike S. | Senior Technical Storage Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2015

**What do you like best about Commvault Cloud?**

The fact you can get it in an all-in-one appliance from STORServer makes it more appealing.  The intuitive CommCell management console is easy to use for configuration and status review.   There are so many feature available to use and the ability to protect all of the different OS and application components. 

**What do you dislike about Commvault Cloud?**

I have not ran across any issues or dislike using this system, this far!

**Recommendations to others considering Commvault Cloud:**

I highly recommend a STORServer Appliance powered by CommVault.  The bundled support and hardware package married with Simpana software, truly  makes this backup and recovery system a sure thing.

**What problems is Commvault Cloud solving and how is that benefiting you?**

A CommVault Simpana Appliance helps to alleviate the daunting tasks of backup and recovery.  It benefits the monitoring of jobs in a simple view to remedy any backup concerns.  The recovery of physical and virtual machines is effortless.

  ### 32. Best Backup Software Used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke A. | Senior Systems Engineer, Building Materials, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2015

**What do you like best about Commvault Cloud?**

Based off of 10+ years in IT and in college. Nothing has come close to the reliability and robustness of this software. Over the years I have used other products and loath not using Commvault sooner. They are truly the best in the market.

**What do you dislike about Commvault Cloud?**

Commvault has a few issues. I have called them multiple times for support. But after getting a tech on the phone, the issues were always resolved in a timely manner.

**Recommendations to others considering Commvault Cloud:**

They are the best for a reason. I wish we would of moved sooner.

**What problems is Commvault Cloud solving and how is that benefiting you?**

I need to get backups done fast and reliable. Other vendors are fast but tend to be very unreliable. I have relized the tried and true method of backups have always prevailed. Everyone knows it and is very easy to under stand and use. Other products just fall flat and left with always calling support for other vendors. To they are the only ones to fix it (black box type of solutions)

  ### 33. Vast commvault experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2015

**What do you like best about Commvault Cloud?**

Multiplatform functions allow backup and restores from almost any vendor.  Being able to restore netapp ndmp to Windows shares. New vmware features are really good with the ability to boot backed up vms from within the product.

**What do you dislike about Commvault Cloud?**

Reporting is very basic at times. Its not easy to get a plan of what backups are running when. Confusing interface after using other versions where options change location / function almost at every update.

**Recommendations to others considering Commvault Cloud:**

Training is essential. Over spec media agents as in the future it will bite you hard if you run into performance issues.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Backing up multiple multi tennancy customers wuth ease allowing easy isolation with subclients and media agents. Allowed us to concentrate backup and archive policies to efficiently use backend space with dedupe.

  ### 34. Great product - flexible, intuitive, powerful.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kanen C. | Senior Systems Engineer, Computer Hardware, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2015

**What do you like best about Commvault Cloud?**

Great solution for enterprise backup solution. It is policy-driven, and its retention settings and copy policies are extremely powerful. The role-based security empowers division-IT staff to kickoff their own backups and restores.  Also works well using either builtin replication, or hardware replication on storage target. All operations, including agent deployment can be managed from the Commserve (central console).

**What do you dislike about Commvault Cloud?**

Experienced issues with SNAP Protect (SAN array snapshots) with a NetApp Filer. The snapshots did not always age off appropriately, which caused the storage journal to occupy excessive disk space on the array.

**Recommendations to others considering Commvault Cloud:**

Overall, a phenomenal product. However, I would caution against SNAP-Protect.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Enterprise backup and archive solution. The mutli-copy sotrage policies and retention rules proved to be extremely powerful and automated. The division-IT staff were enabled with a powerful backup and restore solution without needing to manage it themselves.

  ### 35. I am the primary CommVault backup administrator for my company.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.)

**Reviewed Date:** April 22, 2015

**What do you like best about Commvault Cloud?**

I like the diversity and the amount of features available. I am capacity based and I like the scalability I have as my data grows.

Support is fantastic. 90% of the time they solve my issue. The other 10% is because of either user error or that we as a company didn't follow a CommVault best practice knowingly. 

**What do you dislike about Commvault Cloud?**

There is a little bit of a learning curve at first but if you take a/some training classes it becomes much easier.

**Recommendations to others considering Commvault Cloud:**

Take a training class. It is very much worth the cost. It will save you a lot of aggravation and time by not having to call support so often.  

**What problems is Commvault Cloud solving and how is that benefiting you?**

We solved our number one issue with backup windows when moving to CommVault. We also cut our tape usage 95% and primarily use disk storage with deduplication.

  ### 36. CommVault - Professionalism at its Finest

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patrick L. | Systems Administrator, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2015

**What do you like best about Commvault Cloud?**

The professional support I receive from CommVault is fantastic. Everyone I talk to in the organization has been very helpful and attentive to our needs. Support agents and engineers have no problem helping you understand things until you feel like you are in control of the situation. The product has also been very reliable with very few maintenance needs.

**What do you dislike about Commvault Cloud?**

I have very few dislikes when it comes to my CommVault experience. There is a little bit of a learning curve and the reporting could be a little more powerful.

**What problems is Commvault Cloud solving and how is that benefiting you?**

Backing up our production systems and is being used as part of our DR solution.

  ### 37. Commvault

**Rating:** 3.5/5.0 stars

**Reviewed by:** Glenn I. | MCS Backup Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2015

**What do you like best about Commvault Cloud?**

The fact you can restore different types of files to one location (eg restore an NDMP backed up file to a windows folder)

**What do you dislike about Commvault Cloud?**

It is quiet over complicated with options spread out in different areas

**Recommendations to others considering Commvault Cloud:**

It is very powerful tool and has a lot more built in features to other backup software out there

**What problems is Commvault Cloud solving and how is that benefiting you?**

Deduplication and archiving using stubbing

  ### 38. CommVault Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naveen A. | Technical Architect / Sr Oracle Apps DBA, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2015

**What do you like best about Commvault Cloud?**

Backup and restore capabilty and simpel GUI

**What do you dislike about Commvault Cloud?**

Nothing in particular actually product is very easy to use  

**What problems is Commvault Cloud solving and how is that benefiting you?**

It is very good esp when you have very large databases and backing them directly to Tape without putting backups on DISK


  ### 39. I live CommVault backup software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Museums and Institutions | Enterprise (> 1000 emp.)

**Reviewed Date:** April 22, 2015

**What do you like best about Commvault Cloud?**

The CommVault has a good interface, easy to use and works on different platforms. YES, on MAC too.

**What do you dislike about Commvault Cloud?**

When ask me for the index tape, during the restore process, specially when tape located outside...

**What problems is Commvault Cloud solving and how is that benefiting you?**

Allow me to do backups on cross platforms.

  ### 40. A Most Excellent Single Pane of Glass Backup Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Omar C. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2014

**What do you like best about Commvault Cloud?**

The piece of mind knowing that all of our valuable data is safe and the excellent customer service makes this product well worth it. Customer service representatives are very polite, and provide prompt, expert support. 

**What do you dislike about Commvault Cloud?**

The licensing is rather expensive, but that pretty much goes with all modular software licensing models. Just adding one Terabyte can hurt the pocketbook, but as compared to other solutions it is not the most expensive.

**What problems is Commvault Cloud solving and how is that benefiting you?**

This product solves our need for backup and disaster recovery as well as audit requirements. It also helped us tremendously by going from multiple backup solutions to one. Previously, we were using Symantec Backup Exec, and CommVault is much superior in every way.


## Commvault Cloud Discussions
  - [What is commvault backup?](https://www.g2.com/discussions/what-is-commvault-backup) - 1 comment

- [View Commvault Cloud pricing details and edition comparison](https://www.g2.com/products/commvault-cloud/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-01+07%3A16%3A59+-0500&secure%5Bsession_id%5D=575fa606-08fd-433a-b2d2-b2472dd8dc7a&secure%5Btoken%5D=bf83c2834f1d2c84b01bfaeb27efbd1ac8ab3f23ec3e3d4c68ba3f2af126e789&format=llm_user)
## Commvault Cloud Integrations
  - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews)
  - [Azure Virtual Machines](https://www.g2.com/products/azure-virtual-machines/reviews)
  - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews)
  - [NetApp StorageGRID](https://www.g2.com/products/netapp-storagegrid/reviews)
  - [VMware ESXi](https://www.g2.com/products/vmware-esxi/reviews)

## Commvault Cloud Features
**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning

**Compatibility **
- File Formats
- Partitions

**Functionality**
- Data Backup
- Backup Automation
- Integration
- Diverse Database Handling

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Management**
- Continuous Backup
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring

**Compatibility **
- Endpoint Variety
- SaaS Application Variety
- Storage Formats

**Management**
- Backup
- Storage
- File Scan

**Admin**
- Backup Management

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Compliance**
- Security Standards
- Cloud Data Protection
- Data Deduplication

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Security **
- Encryption
- Data Protection
- File Deletion

**Agentic AI - Database Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - SaaS Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - File Recovery**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Commvault Cloud Alternatives
  - [Rubrik](https://www.g2.com/products/rubrik/reviews) - 4.6/5.0 (276 reviews)
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (703 reviews)
  - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (727 reviews)

