--- title: CIENCE Reviews meta\_title: 'CIENCE Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 180 reviews by the users' company size, role or industry to find out how CIENCE works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 180 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- ## Top-Rated Alternatives [ ![Belkins](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Belkins") Belkins 4.7/5(94) ](https://www.g2.com/products/belkins/reviews) [ ![SmartSites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SmartSites") SmartSites 4.9/5(259) ](https://www.g2.com/products/smartsites/reviews) [ ![KlientBoost](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ View All Alternatives ](https://www.g2.com/products/cience/competitors/alternatives) # CIENCE Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by CIENCE but has limited features. Are you part of the CIENCE team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! CIENCE helps companies grow through multi-channel prospecting -- software platform AND done-for-you outsourced SDR-as-a-service. We start with highly accurate data (\>140M Contact universe), then provide lead generation and outbound sales processes to produce qualified appointments with our client’s ideal customers--with predictable results. CIENCE, an Inc. 5000 company, is the #8 fastest growing Marketing & Advertising company in the U.S. Our team of highly trained employees have successfully served thousands of clients in more than 263 industries. Ask us how we can help your business grow. * * * Seller [CIENCE](https://www.g2.com/sellers/cience) Discussions [CIENCE Community](https://www.g2.com/products/cience/discuss) Languages Supported English, Spanish Services Offered Lead Generation Services Overview by Eric Quanstrom (CMO at CIENCE Technologies - The leading B2B #LeadGeneration, #B2Bmarketing, and #BusinessDevelopment company. ) Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcience%2Freviews%3Fpage%3D4) ## User Insights Average based on 180 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") GC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/24/2020 "False expectations- did not deliver. Ukranian team, no US market knowledge. No management oversight" 0/5 Describe the project or task CIENCE helped with: Project involved lead generation for my VC funded Saas company. Target market is very stright forward, and leads are relatively easy to come by. Review collected by and hosted on G2.com. What do you like best about CIENCE? Really nothing, they made no effort to make this relationship work for us. Review collected by and hosted on G2.com. What do you dislike about CIENCE? 1. Oversold their ability to deliver: they promised 20-30 MQL per month, I got one. 2. Ukraine based team that had not US market knowledge- did not understand the basic differences between marketing to SMB and enterprise, and had no interest in learning 3. Sloppy overall: spelling errors in communications, ignoring feedback. 4. No interest from management to make this work- I only had the Ukraine manager contact. Despite trying to reach out to the US manager, that person never followed up directly or tried to make the relationship right. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? Have solved no problems, created a huge amount of work for my team to manage them and constantly review their work whcih was sub standard. Overall negative ROI Review collected by and hosted on G2.com. Show More 6/24/2022 Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") EH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/6/2022 "Poor results for a US outbound campaign" 0/5 What do you like best about CIENCE? Perhaps the onboarding process helped us define our offering slightly better due to having an external team to which we need to explain it in detail. Review collected by and hosted on G2.com. What do you dislike about CIENCE? We (Euformatics) hired CIENCE to deliver qualified leads in the area of clinical labs and hospitals in the US for genomic data analysis software. Everything seemed fine in the beginning when ramping up their knowledge about our offering even though the onboarding took longer than we were told during the sales process. Once the actual outreach started we saw very few results, only a few meetings over 4 months and costs of more than $20k. It was quite frustrating to listen to their explanations every 2 weeks during our calls about how we are just where we should be in terms of metrics (open rate of emails, connection rate on calls etc.) even though the actual deliverables (qualified meetings) were not produced. During the sales process, their representative talked about getting 10-12 qualified meetings per month. The reality was 0,5 per month. So the gap between promises and reality was just too high. We decided to take this leap of faith based on some positive reviews I found online but it turned out to be a total waste of money so I figured it would be fair to warn others that there is a very real possibility of failure as well. On a positive note, the people on the project team were nice. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: If you are targeting the healthcare sector and looking to outsource your lead generation and meeting booking I would recommend not to do that with CIENCE based on my experience. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? CIENCE claims to solve the top-of-the-funnel lead generation through outsourcing sales activities to their SDR team. In our case there were close to zero benefits as they did not perform according to expectations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") PC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/15/2022 "COMPLETE Waste of Money" 0/5 What do you like best about CIENCE? The only redeeming thing about this service was that they gave us an extra two months for free after our original team had all left the company. They only did this so they wouldn't have to give us any sort of refund, however. The free two months brought no more success than the prior ones. Review collected by and hosted on G2.com. What do you dislike about CIENCE? Everything. From the very beginning, we knew we had made a massive mistake. Our "dedicated team" regularly missed meetings, failed to meet deadlines, refused to deliver on any promises, never made changes to improve the campaign, didn't respond promptly to emails, and, in the end, stopped working at the company. The biweekly meetings with them were straight up painful. The Cience team would regularly simply not respond to certain questions or stumble through asinine excuses for why basic things weren't being completed. In the end, we were assigned a new team to "find some success." Given that you pay for a 7-week onboarding period with each new campaign, the two months we got with the new team was hardly a good faith effort of them finding any success. Instead, it was more of the same - cringe-inducing meetings that just wasted more of our time. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Just don't even think about it. Any good reviews you find are likely fake and the number of completely dissatisfied customers for this service is astoundingly high. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? We hired Cience to handle our direct cold outreach to reach potential customers. In absolutely no way did they provide the service that was promised and we received zero ROI on the substantial investment required for their service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") GP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 6/1/2022 "Avoid at all costs" 0.5/5 Describe the project or task CIENCE helped with: We were in need of a 3rd party business development partner to help with top-of-the-funnel lead generation and appointment setting Review collected by and hosted on G2.com. What do you like best about CIENCE? They set 5 meetings for us in 3 months, which was positive Review collected by and hosted on G2.com. What do you dislike about CIENCE? - Turnover- they are a mess as an organization right now. Of the 5 people on our kickoff call that was our initial team on 2/22/22, all of them had left the organization by 5/16/22. These departures were rarely shared with us and created a lack of organization and diffusion of responsibility amongst our team there. Not to mention, the one person who took any ownership and accountability (our customer account manager) was let go as part of a company-wide layoff - Delay of start. Their 3-month contract clearly states that the 3-month timeline begins when they start outreach on behalf of the client. They also factor in a 10-20 day onboarding period. Our onboarding time was more than 30 days despite us giving them a 15 page playbook with everything they needed to get started. Our contract start date was 2/22 and they didn't even start outreach til 4/6. Our contract then ended 5/22, so we were short-changed on our outreach - No partnership or collaboration- despite our continuous offers to provide best practices and coaching, the SDRs continued to use the same/ineffective pitches that showed zero knowledge or understanding of what we do as an organization. They were generic and caused prospects to say things like, "I don't understand what you do" and the SDR would continue pushing the meeting without providing any value. Their SDR even went as far as to push an interested prospect who was clearly running to a meeting and said, "Well, I get incentivized for booking meetings on the phone." Every piece of outreach they did was detrimental to our brand and a poor representation of what we do. Our best practices and coaching were met with their SDR team lead saying every biweekly call, "I'll talk with the SDR...." and it never happened. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Steer clear Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? They were supposed to be a third party partner for our business development and they came up short. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alexandra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra B.") AB Alexandra B. Marketing Manager Small-Business (50 or fewer emp.) 5/9/2022 "Professional and Responsive" 4.5/5 Describe the project or task CIENCE helped with: We used Cience to generate leads for our sales team. Review collected by and hosted on G2.com. What do you like best about CIENCE? They were professional and responsive. We wanted to try something different from their usual model and they were open to working with us. When they sent us their initial playbook to review at the start of the project it was clear that they had listened to us properly and understood our needs. When we didn't get the desired results they troubleshot with us and adapted the strategy. The quality of their written emails and phone calls was very high. I would also add that much of the Cience team is based in Ukraine including our project manager. When the war broke out we were prepared to be compassionate and understanding about the impact that may have on their work on our account. However, in reality, there was very little to no interruption. The account manager continued to operate and other staff outside of Ukraine filled in the gaps. Given the circumstances, I consider this above and beyond. Review collected by and hosted on G2.com. What do you dislike about CIENCE? The ramp-up to effective results was much slower than we were hoping for. Although all their measures and indicators were positive (click rates, open rates etc.) they did not translate into sales for quite a long time in the process. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? We wanted to find ways to generate more leads. The ramp-up was slower than we had hoped (for various reasons, some of which were down to us) but their research was excellent and they were able to generate leads that we would not have reached ourselves. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") CP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 12/12/2022 "Flexible and feedback-attentive, productive suggestions and producing great leads for PHASTAR" 4.5/5 What do you like best about CIENCE? The SDM and PM are great. They listen to feedback and ensure that it is incorporated into the messaging. Importantly, they make great suggestions to ensure quality Review collected by and hosted on G2.com. What do you dislike about CIENCE? At this point, nothing much. I hope to not experience any thing that I dislike Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Give these guys a shot. They have a good plan for lead generation, pleasing reports and UI and they'll work with you to fine-tune the messaging, which all will produce great leads! Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? Lead generation for our company Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jared H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared H.") JH Jared H. Director of Digital Services Small-Business (50 or fewer emp.) 4/28/2022 "Panacea3 / CIENCE Review" 5/5 Describe the project or task CIENCE helped with: They have been tasked with outbound lead generation, setting us up appointments, and giving us the opportunity to land sales by eliminating the prospecting work so we can perform other duties. They are essentially our "P3 Sales Team", something we never initially had. Review collected by and hosted on G2.com. What do you like best about CIENCE? They are thorough and clear in their communication. Prompt answers to questions when asked. They handle the difficult task of finding prospects for our company to work with. Review collected by and hosted on G2.com. What do you dislike about CIENCE? Obviously, it's a bit pricey haha, but it's really about finding the value in the service. If sales and leads are generated and far exceed the initial upfront price, it becomes a bargain. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Make sure your leads and business model can cover their services. They are looking for a partnership. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? Finding a better way to have outbound sales generation. Realized we needed experts in an area our own company was lacking. This also cuts down on the overhead of work so we can focus on other tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ian R. L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian R. L.") IL Ian R. L. CEO Small-Business (50 or fewer emp.) 1/17/2022 "Disaster" 0/5 Describe the project or task CIENCE helped with: I was a big believer in this program until I became a customer. Unfortunately, the company cannot seem to get much of anything right, and after 5 months, I’ve seen only a couple appointments. On the positive side, the company has good intentions, and what appears at first glance a solid formula. The execution, however, resulted in one mistake after another which taken together, threatened to harm our brand. The first problem was with the simple sourcing of contacts. I made clear that we wanted to target mid-size general “hospitals” but for the first 4 weeks of lists coming across for review there were so few qualified leads, they could not source the 35 contacts per day they promised to outreach. Anyone with the ability to read could clearly see the lists were NOT hospitals, so it was a mystery why I was being asked to evaluate them. Finally, I suggested the use of NAICS codes to identify hospitals, which was something their CMO suggested they would typically do, however, at the lower levels of the company it seemed they did not know what an NAICS code was. Other execution efforts were problematic: they created a signature line for my assigned rep but the phone number on it was wrong. Then they fixed it, but the voicemail did not work. Then they launched a landing page that, within a short while, no longer functioned properly because links were broken (as far as I know, they don’t follow up with people hitting that page either). The concept of quality control for their activities seems nonexistent. Then there is the revolving door. When I complained that my account manager was not answering my simple questions, they replaced him with a new employee. By this time, it was clear the program was failing, and any other company would probably assign a veteran, senior manager to ensure the failure was resolved quickly. The night before our outreach campaign was set to begin, I was told that my project manager was going on vacation – worst possible timing. I now find the excuse hard to believe because that person never returned from vacation and is no longer with the company. In fact, there has been a constant shuffling of people assigned to or supervising my account. Just the other day, the second project manager assigned to my account announced she was leaving the company. In response to my frustration my AM wanted to set me up with a manager that is senior to her in the company to repeat what I’ve been saying all along. Then she left the company, and a week later, the person responsible for sourcing contacts left the company too. They replaced my AM with another new hire. I’ve come to distrust much of what this company tells me because even the data coming across from their activities makes no sense to me. By the time of the 6th week of outbound calls, the company was over 500 contacts short of the promised 35 contacts per day. When I showed this to them on a spreadsheet (and it's a problem that I even had to), they miraculously contacted 690 in 2 weeks, but performance did not change. Do the math and you’d be as suspicious as I am that the activity really happened, but bottom line is I’ve not seen results. Throughout this experience I’ve made my concerns known, and I’ve never been challenged on my expectations of one demo per week of our product. This should not be hard to achieve, we are not a start-up, we are a 22-year-old company with a product already proven to be commercially successful. We have boatloads of collateral, references, videos, sales tools, etc etc to be leveraged in this project. When I spoke to the CMO on a few occasions, he validated my frustrations and extended our contract, but nothing changes. I notice now a number of zero star reviews on this company that I did not notice when doing my initial due diligence. I noticed the CMO responded to a few to defend the company’s practices. Note that I sent this review to the company one full month before the end of the contract to warn this review was coming. There was no response from any senior staff. The program just continued to fall apart. During the last month of service, they assigned yet another AM who was probably the best of the bunch, but by this time all confidence was lost and I canceled the contract. This is not rocket science. But it’s not science, either. It's a disaster. Review collected by and hosted on G2.com. What do you like best about CIENCE? There was nothing about this experience that worked for us. The "pitch" sounded great but totally cratered on execution. It got to the point I did not believe anything I was told. Review collected by and hosted on G2.com. What do you dislike about CIENCE? People constantly leaving the company - no continuity because a revolving door, non-existent quality control, lack of competence in following through on agreements. Basic misunderstanding of how to best leverage our 22 year solid reputation and marketing assets. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Not worth the time and risk to your brand. Better to hire a dedicated BDR of your own. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? This program CREATED problems. The miscues threatened our brand at nearly every turn. Outreach to LinkedIn prospects suggested "because you are in healthcare" to people that were not in healthcare. Embarrassing . The voicemail on signature page did not work so people could not reach our BDR if they wanted to. The landing page looked great, but eventually stopped functioning and I was the only one to notice. I could go on and on. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") EH Verified User in Human Resources Small-Business (50 or fewer emp.) 8/11/2022 "Waste of $$" 0/5 What do you like best about CIENCE? The onboarding process was relatively smooth but that was about it Review collected by and hosted on G2.com. What do you dislike about CIENCE? They did not deliver a single qualified meeting over 3 months of outreach to our addressable market. They seemed to have very little control over their own internal process and they were completely uninformed about our value proposition. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Do not engage with this organization. They have no accountability to deliver any results and that seems intentional given their complete lack of outcomes. They seem disconnected internally and overall it will be a waste of your time and money Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? They claim to help with lead generation and outsourced SDR support but they did not deliver on their stated value proposition Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") EH Verified User in Higher Education Small-Business (50 or fewer emp.) 4/21/2022 "Can not recommend" 0/5 Describe the project or task CIENCE helped with: Lead generation services Review collected by and hosted on G2.com. What do you like best about CIENCE? There was nothing in our engagement that was a productive use of time. Review collected by and hosted on G2.com. What do you dislike about CIENCE? Account owners were not on top of the account. Information was inaccurate, disorganized and generally, we found interactions to be a waste of time. Agendas were not created or shared in advance of calls. Basic questions could not be answered during calls. Countless requests for timelines were ignored. Outbound calls were disastrous and put our brand's image at stake. After three months we only received a single meeting but it was clear that the meeting was set because the prospect wanted to get off the phone. The prospect never showed up and provided negative feedback about the interaction. The quality of the leads lists was poor. After doing spot-checking on two of the lists that were shared 25% of the list was either no longer at the company or the contact information wasn't accurate. Working with Cience was a costly mistake and frankly added no benefit. There were no actionable insights, zero transparency on timelines, and lethargic and disorganized communication. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Provide yourself with off-ramps to the contract if goals are not met. Ensure that an agenda is sent at least a day before each meeting (otherwise your time will likely be wasted). Review calls and communications that are being sent. We observed that the quality of our communications was not in line with the expectation is for our brand. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about CIENCE? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CIENCE ](https://www.g2.com/products/cience/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity almost 4 years ago Is Outbound Marketing effective? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/is-outbound-marketing-effective) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How many appointments will I get each month? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-many-appointments-will-i-get-each-month) [ View all Discussions ](https://www.g2.com/products/cience/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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