--- title: Attention Reviews meta_title: 'Attention Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 78 reviews by the users' company size, role or industry to find out how Attention works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 78 scale: '5' date_modified: '2026-09-23' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Attention Reviews **Vendor:** Attention **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 78 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Attention Attention is an AI-native revenue orchestration platform designed to transform sales conversations into actions that drive deal closures — in real time, across your entire sales org. The platform integrates seamlessly with Zoom, Google Meet, and Microsoft Teams, as well as your CRM and email providers, to automatically capture every call and point of context so that no insight is ever lost. By transforming verbal interactions into structured, actionable data, Attention empowers sales teams to make smarter decisions and move faster at every stage of the revenue cycle. The platform serves sales representatives, team leaders, and revenue organizations looking to eliminate manual work, improve performance, and forecast with confidence. Its feature set spans call recording, CRM management, pipeline intelligence, coaching, and forecasting — covering the full revenue workflow in a single platform. Key features and capabilities include: CRM Autopopulation — Uses custom prompts to extract structured findings from every conversation and fill any CRM field the moment a call ends, maintaining a living, present-value record that updates continuously as new context emerges. Every field change is fully auditable, with a complete history of which conversations drove each update. Super Agent — Allows users to query a specific deal, account, or their entire recorded sales history in plain language and receive a structured, evidence-backed answer in seconds, without manually searching recordings or relying on incomplete notes. Scoring & Scorecards — Fully flexible scorecards built on custom prompts, with AI that automatically applies the right scorecard to the right call based on methodology and playbooks — making it straightforward to evaluate new initiatives and track rep development over time. Coaching — Surfaces where each rep excels and where they need development, with evidence drawn directly from call transcripts rather than manager observation alone. Forecasting — Grounds pipeline projections in what is actually being said in the field, with AI assigning forecast categories according to defined playbooks rather than relying on rep self-reporting. Attention also includes follow-up automation through a library of Revenue Agents, allowing teams to select pre-built automations or create custom ones using natural language. Generalized Insights synthesizes patterns across hundreds of conversations to surface organizational intelligence on demand. Together, these capabilities give revenue teams a more accurate, complete view of their pipeline and a systematic way to improve performance at every level of the organization. ## Attention Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise the **ease of use** of Attention, boosting productivity and streamlining sales processes effortlessly. (19 reviews) - Users value the **automation features** of Attention, enhancing productivity and simplifying CRM updates for sales teams. (15 reviews) - Users find **Attention's quick support and actionable insights** incredibly beneficial for analyzing and improving sales conversations. (15 reviews) - Users commend the **exceptional customer support** , highlighting their responsiveness and eagerness to implement user feedback. (14 reviews) - Users value the **time-saving automation** of Attention, streamlining tasks and enhancing productivity with ease. (13 reviews) - AI Summary (10 reviews) - CRM Integration (9 reviews) - Users appreciate the **Salesforce integration** , enhancing efficiency through seamless data management and performance tracking. (8 reviews) - Call Recording (7 reviews) - Conversation Analysis (7 reviews) **What users dislike:** - Users wish for a **native Hubspot app** and more automation features for an improved experience. (4 reviews) - Users note a significant **learning curve** initially, requiring extensive setup to tailor the AI tool effectively. (2 reviews) - Users express disappointment over the **limited features** , particularly missing team-oriented tools in the mobile app. (2 reviews) - Users experience **linking issues** during onboarding, but support promptly resolves them, ensuring satisfaction overall. (2 reviews) - Users face significant issues with **poor customer support** , including overcharging and lack of a success function. (2 reviews) - Users report occasional **recording issues** where calls don't appear, but support resolves problems quickly. (2 reviews) - Users find the **grading accuracy issues** of Attention to be harsh, though it highlights areas for improvement. (1 reviews) - Users find the **difficult setup** cumbersome, requiring extensive initial configuration to customize the AI tool effectively. (1 reviews) - Users find the **high pricing** unjustified, especially due to a lack of customer success support. (1 reviews) - Users find the **mobile app limitations** restrictive, lacking the comprehensive features seen in larger providers. (1 reviews) - [View Attention pricing details and edition comparison](https://www.g2.com/products/attention/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-09-26+11%3A02%3A35+-0500&secure%5Bsession_id%5D=c9c7c0fc-c190-4290-8f02-a0db5585c8d0&secure%5Btoken%5D=d88cd93c0ee2e6309b43bbc0d838e8dee7ca2fc388e7f97548eeb2f656e7dc0d&format=llm_user) ## Attention Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Generative AI** - AI Text Summarization - Generative AI **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation ## Top Attention Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,550 reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (7,035 reviews) - [Avoma](https://www.g2.com/products/avoma/reviews) - 4.6/5.0 (1,352 reviews)