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Adobe Learning Manager (formerly Adobe Captivate Prime) Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

24 months

User Insights

Average based on 318 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$
Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Clean Dashboard but Comes with Overengineered Tools, Clunky Reporting, and a Glitchy iOS App"
2.5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

My team and I really like the general dashboard interface that ALM offers. It's nice and clean, and appears to be well-organized to the learner. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The Admin and Author tools are overengineered; you often need to toggle between multiple roles to accomplish one simple task, such as uploading an asset or setting up a course.

The reporting tool, as noted by many other reviewers in many other forums, leaves a lot to be desired. It's clunky, and has really strange restrictions. For example, to create a reporting dashboard (something most L&D teams would want in an LMS) can only handle the data of up to 50 learners which doesn't help most people.

The app is glitchy. Sometimes it behaves as expected, and other times, we encounter issues being able to publish announcements, updating content, or viewing courses in the fluidic player.

The app does not work well with iOS/tablets, which is what we were pitched on.

Many of the functions are counterintuitive, or require heavy research to understand how to use, including announcement/notifications, social learning, and more. Review collected by and hosted on G2.com.

Judyta J.
JJ
Judyta J.
Customer Support Officer
Mid-Market (51-1000 emp.)
"Easy-to-Use Learning Tracking with Adobe Learning Manager"
5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I like that Adobe Learning Manager is easy to use, clear, and helps me track learning progress. It is simple to find courses and complete training. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

not sure, I think i dont have complains. Last time I had hidden update I coudn't open it. later was good Review collected by and hosted on G2.com.

Rob I.
RI
Rob I.
Owner
Mid-Market (51-1000 emp.)
"Easy Microsoft Teams Connectivity, but Too Expensive to Justify"
2.5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It is nice how easily it connects with Microsoft teams Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I find it to be very expensive to use, always first discussion for cutting costs Review collected by and hosted on G2.com.

JH
Jacqueline H.
Field Trainer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Use, Stunning Graphics, and Great Customer Service"
5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Easy of use , great customer service, makes great stunning graphics. used frequently Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I don't really have anything negative to say about it. Review collected by and hosted on G2.com.

CP
Courtney P.
Mid-Market (51-1000 emp.)
"Multiple features and continued updates/growth within the system."
4/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The ability to create custom users within the ALM is a bonus for our teams; I am able to create administrators for specific team content and modify the access based on what is needed. It keeps individuals that are less knowledgeable about the system from being overwhelmed. The ability to have external users and peer accounts are also features that could have been incredibly beneficial had our partner organizations choose to use the ALM. The ALM team is constantly working to modify and update the user experience based on feedback as well. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Because there has been some push back on transitioning to the ALM for some training groups, having the ability as a manager/admin/instructor to upload third party certificates (like Red Cross) to each learners completion task would be helpful. The only way to currently add a file for an employee is 1) the employee does it themselves or 2) an admin must impersonate a user. We also have certain certifications that have a 4 or 5 year life span before needing renewal. So, it would be useful if the ALM tracked certifications that long. Review collected by and hosted on G2.com.

RM
Rachelle M.
Mid-Market (51-1000 emp.)
"It's a great Learning Management System!"
4/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

As an Instructor, I'm able to print off a sign-in sheet for participants easily and quickly mark their attendance after the course. As an Administrator, I love the "Impersonate User" option which allows me to help employees troubleshoot issues they bring to me. Sometimes the user just needs a little education on how the LMS works and being able to log in as them helps me figure out what they are seeing on their end so that I can help with a solution. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Probably a feature within the Learning Path. I like the option of grouping courses together; however, if someone misses a course, I can't unenroll them because it unenrolls them from the path AND the course. If it only unenrolled them from the course, that would be helpful. Review collected by and hosted on G2.com.

CK
Connie K.
Mid-Market (51-1000 emp.)
"Managing our training and onboarding"
5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Adobe Learning Manager provides maximum flexibility and customization to help us develop the system to integrate into our teams with success. Between the various options of learning paths, certifications and more we can more rapidly deploy user trainings successfully. We can customize it for our industry, which is unique, and allow our internal users to be empowered with their training in a way that fits our company culture. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

There is a large learning curve but this is due to the large amount of customization. Not really a dislike but just to be aware that the amount of customization is directly related to the time and set up learning the system. Review collected by and hosted on G2.com.

Madhu G.
MG
Madhu G.
Mid-Market (51-1000 emp.)
"Adobe Learning Manager"
5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I like the fact that Adobe Learning Manager works most like Netflix suggesting courses based on your interest levels. ALM curates a list of courses based on your most preferred domains and interest areas and it helps learners view similar courses that they might like to take.

As a learner, I like the immersive display, gamification leaderboard, skill and badges display, and the ability to choose your preferred language. I also like the feature that a learner can upload the badges directly from ALM to Badgr and display it on LinkedIn. The discussion boards and social learning is also a good feature.

As an admin, I like the ability to add skills and skill levels to courses, assign course credits, and gamification points, the ease of managing (uploading and updating) courses on the LMS, and the experience ALM brings to the learners. ALM also provides a variety of reports ranging from learner transcripts, course reports, utilization reports, and training reports which make it very easier for me to create interactive reports in PowerBI. ALM also provides a PowerBI connection where you can link the reports to Power BI and refresh them in real time. Not only PowerBI but ALM also provides plugins for LinkedIn Learning, Workday, Salesforce, etc. Overall, I had a very positive experience with ALM as an admin as well as a learner. I think ALM is one of the most modern and high-tech LMS in the market right now that is changing the way we administer and consume learning. Also to mention that ALM has an excellent support staff that is very responsive to the queries and suggestions we bring to them. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

There are a few things that I feel Adobe Learning Manager should improve on. I understand that some of these might be features that are a work in progress as ALM is fairly recent in the market. Here are a few points:

- Course suggestions in the related courses section need to be better and suggest courses that are related to that topic.

- The fluidic player needs to function better. Right now, not possible to skip chapters, tags, etc. Also, need the ability to open the course in a different window with our customizations.

- User audit report and login access report needs to provide better quality data

- Search needs to be better for learners. They should be able to search for courses as well as learning paths without being shown one exclusively.

- As a learner, the immersive view does not provide a dashboard of completion status and overdue courses. The classic view does and I think this feature should be included in the immersive view also.

- Right now, I cannot upload job aids as a zipped folder. If there are many job aids, it is a complete mess (we have over 20 job aids for some technical courses) although we can do this in the resource section, I think this should be provided in the Job aids section too.

- Adobe Learning Manager app is not functioning well - Can't see courses, the dashboard view is cut, can't change profiles (Admin, author, learner), and cannot take courses on the mobile app. I think this is very important since most of our learners prefer to take training on the go. Review collected by and hosted on G2.com.

SS
Sneha S.
Enterprise (> 1000 emp.)
"Best and convenient learning app"
4.5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

I work as a HR executive in L&D and I am the administrator, author, instructor, and learner, and for me, each role is different and very easy and convenient. We can prepare as many programs and contents, and their updates are super, as each day they initiate something new, and we can try it out. This helps in the learning of all the associates, and all over trainings are happening through Adobe Learning Manager. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

There is nothing much, but the one thing I found is that we are not using it fully. That is, they are providing so much, but we are not using every facility. They can promote some more about all their facilities. Review collected by and hosted on G2.com.

Shannon K.
SK
Shannon K.
Sr. Technical Writer
Mid-Market (51-1000 emp.)
"Managing External and Internal Proprietary Software Training"
5/5
What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

We selected Adobe Learning Manager as our LMS due to customization and flexibility. It's a very robust system, which does require some ramp-up time, but it is working well for us. We use it in conjunction with Adobe Captivate and Adobe Premier Pro, so all the products work well together for our online learning solution. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

Sometimes I find it difficult to find the exact report that I need. However, I think that we are barely scratching the surface of what is included functionality. Review collected by and hosted on G2.com.

Questions about Adobe Learning Manager (formerly Adobe Captivate Prime)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Nicholas K.
NK
Nicholas Keogan
•
Last activity over 4 years ago

How can I export answers to a quiz so that they appear vertically in the excel file?

Jenevieve J.
JJ
Jenevieve Jackson
•
Last activity almost 4 years ago

How can we make it more intuitive and less expensive for educators

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

24 months

Average Discount

9%

Adobe Learning Manager (formerly Adobe Captivate Prime) Comparisons
Adobe Learning Manager (formerly Adobe Captivate Prime) Features
Learning Paths/Tracks
Communication & Notifications
Content Delivery and Tracking
Manager Portals
Content Storage and Management