
As of writing this review in October of 2026, our organization is in its 10th year with using Absorb as our LMS solution. We provide education and training for professionals external to our organization. As a small company, we were migrating from an existing LMS and were seeking a product that was fully featured and flexible enough to be managed by single person. We found that in Absorb. Not only did it do what we wanted to, but the price was right and the support was there. As the years have gone by, they have only improved the product features and have continued to provide excellent hands-on customer support. I can always pick up the phone and talk to a person which is getting rarer these days. I absolutely appreciate that as it removes so much frustration when trying to communicate an issue or request. They also have an online community where they actually listen to and tracker client feature requests, which I have watched become reality. On top of great service, the product continues to improve. While I have always (as an administrator) been a fan of the user interface customizations options, because of the ease of set-up and flexibility, the courses are also easy to set-up and customize. This past year, we finally started using the Absorb Create product - a competitor to other course creation tools such as Articulate, that integrates directly into the Absorb LMS. It has been a great experience and added yet more flexibility for me as admin, that will help reduce costs and save time. Are there features I would like to be added? Sure. Are there quirks that we have had to live with? Yes. But they are few and very specific to our company’s needs. In the end, Absorb continues to be a company I love to work with, and the one I will always fight for first when it comes to reviewing vendors and budgets. If your company provides or is looking to offer educational courses – I highly recommend them. Review collected by and hosted on G2.com.
As with any products, we have run into some missing features that we would like added, and some quirks we have had to deal with, but none of these are things that would change our opinion of the product. Review collected by and hosted on G2.com.


